Shannon Kelley Email & Phone Number

Workhuman Cloud is a secure SaaS platform with more than six million users in 30+ languages, in 180 countries, generating 100 million instances of human connection. Our solutions fuel company culture through recognition, engagement, performance, work-life harmony, inclusion, and belonging. Combined with the unmatched unique business insights from Workhuman IQ, we provide leaders with proactive insight and tools that can’t be found in any other HR solution. These insights are used to understand… Show more Workhuman Cloud is a secure SaaS platform with more than six million users in 30+ languages, in 180 countries, generating 100 million instances of human connection. Our solutions fuel company culture through recognition, engagement, performance, work-life harmony, inclusion, and belonging. Combined with the unmatched unique business insights from Workhuman IQ, we provide leaders with proactive insight and tools that can’t be found in any other HR solution. These insights are used to understand issues as they develop and to help make the right decisions to align business objectives to deliver immediate impact. Show less

Westborough, Massachusetts

Understand clients’ practices — including growth opportunities and risks while maximizing the benefits of EHR implementation for enterprise vertical.Responsible of scheduling and deployment of patches or upgrades to Cloud Platform for Saas Customers and Client’s who host their own Databases. Analyze practices and recommend products, features, and/or services to improve clients’ workflows and patient care.Ensure Healthcare Information Technology platform and companion… Show more Understand clients’ practices — including growth opportunities and risks while maximizing the benefits of EHR implementation for enterprise vertical.Responsible of scheduling and deployment of patches or upgrades to Cloud Platform for Saas Customers and Client’s who host their own Databases. Analyze practices and recommend products, features, and/or services to improve clients’ workflows and patient care.Ensure Healthcare Information Technology platform and companion products are up to date, including DB (MYSQL or MSSQL) and Tomcat (Apache).Manage client requests and expectations by working with internal eClinicalWorks teams, including but not limited to Interfaces, Project Management, Technical Support, Development, and Business Development. Educate client on new patches, version upgrades, regulatory mandates, and providing support along the way. Cultivate lasting relationships with clients, seeking ways to increase customer satisfaction.Act as a mentor for new team members to create a dynamic team atmosphere. Utilize Microsoft Office Suite, JIRA, and Teams daily. Show less

Canton, Massachusetts

Nation-wide implementation of the integrated Web Ambulatory application provided by MEDITECH.Training and implementation of front office and billing applications for Meditech Ambulatory Expanse product. Consult workflows of hospital and clinic operations in accordance to MEDITECH Best Practice. Performing ongoing education with customers via telephone, on-site audit visits, and seminarsCreating and updating customer documentation, mentoring peers, and providing… Show more Nation-wide implementation of the integrated Web Ambulatory application provided by MEDITECH.Training and implementation of front office and billing applications for Meditech Ambulatory Expanse product. Consult workflows of hospital and clinic operations in accordance to MEDITECH Best Practice. Performing ongoing education with customers via telephone, on-site audit visits, and seminarsCreating and updating customer documentation, mentoring peers, and providing excellent customer service. Reporting and analyzing of Financial Audits for outpatient clinics on a monthly basis. Explaining new software updates and changes to customersAnswer incoming queries and reporting bugs within the systemUse Atlassian Jira, Confluence, Google suite, and Zoom. Show less

Rhode Island

Welcomed those with Type 1 Diabetes into the JDRF communityMarketed "Kid's Walk" participation to schoolsRaised funding and awareness for T1D & JDRF Outreach to volunteers,mentors, and familiesConnected and collected donations from local businesses for events Processed mail merges, mailings, phone calls, faxes, e-mails, etc. Assisted in organizing paperwork for auditWrote press release for Wine Tasting EventCreated outreach flyers, event tickets, and information… Show more Welcomed those with Type 1 Diabetes into the JDRF communityMarketed "Kid's Walk" participation to schoolsRaised funding and awareness for T1D & JDRF Outreach to volunteers,mentors, and familiesConnected and collected donations from local businesses for events Processed mail merges, mailings, phone calls, faxes, e-mails, etc. Assisted in organizing paperwork for auditWrote press release for Wine Tasting EventCreated outreach flyers, event tickets, and information cards Updating JDRF Southeastern Branch WebsiteMicrosoft Word & Excel skills used Show less

Trumbull, Connecticut

Health Aid and companion for elderly