Kat Skilton Email & Phone Number

Remote

Virginia, United States

Los Angeles, California, United States

Los Angeles, California, United States

Remote

Remote

Santa Monica, CA

• Designs, implements, and manages workflows for clients ranging from small hospitals to large health systems containing over 350 facilities across the country each producing between $19,000 to $250,000 in monthly revenue.
• Works to standardize the implementation process by creating a variety of documents to provide to the client, use internally, and track the daily operations of an implementation to achieve business goals.
• Conduct on-site and remote new employee training to increase employee engagement, drive career development, and maximize team performance though engaging lessons using Webex, PowerPoint, handouts, physical activities.
• Facilitates relationships across departments to promote communication and cooperation by hosting meetings, providing reporting updates, and maintaining credibility with co-workers and upper management.

1824 E. Ridge Pike

• Trained new team members and designed incentive programs to keep team members motivated, which contributed to staff retention.
• Developed strong customer service experience by working the return counter, holding conversations with guests, and answering customer questions about returns, issues, and Target policies.

o Set schedules and coordinate eventso Assist in educational goals