Having worked both full time during a gap year and now part time alongside university studies. I am responsible for stock management and backstage control and enable store efficiency through receiving and sorting deliveries as well as stock level analysis.I have had experience stepping up to floor lead when management is unavailable, getting my first real taste of what it means to be a leader. It increased my confidence revolving around problem solving under pressure.A store key holder, having opening and closing duties and being an emergency team member.Worked alongside management to help train new and existing staff members when struggling to grasp new tasks - often pushing forward new ways of doing business by improving previous ways of doing daily tasks.Trained across different departments (clothing, foods and operations) and handle high pressure situations, such as peak trading and being short staffed, while maintaining a high standard of working.Building interpersonal relations with staff and customers, something I look forward too about the job. Understaning clients has allowed me to tailor the work I do to better meet their needs.

Working in my first real customer facing role, I was involved with maintaining sales floor standards, handling any customer queries, stock distribution and cash collection.

Worked alongside experienced members of staff organising and preparing donations. Built up my communication and time management skills