Design and develop PLC control cabinets as well as ladder logic with ‘Do-More’ for bio-lab door interlock systems. Optimize revenue by partnering with new technology product manufacturers. Customize large and small scale surveillance systems as per customer requirement to ensure customer satisfaction. Gain in-depth knowledge of designing fire alarm systems for manufacturing facilities to monitor emergency (fire) situation. Decrease cost of external IT support by upgrading system software and delivering IT expertise. Enhance project installation efficiency by coordinating with install technicians for design and installation. Identify customer pain points and particular needs by facilitating site visits and gathering physical critical design information. - Pioneered visualization tools such as CAD to gain customer approval in pre-sales and post sales installation. - Attained 52% discount by partnering with unique vendors to produce high quality network CCTV equipment. - Accomplished $250K large scale network CCTV project by delivering technical expertise.

Slashed more than 50% MSP costs by providing quality desk-side IT support for 60+ clients and 170+ remote customers through team viewer. Initiated routine server updates for 18 virtual servers in three environments with help of two MSP’s. Migrated three MS exchange servers to Office 365 cloud through outside contract help. Decreased capital overhead costs through electronic physical upgrades mechanical repair of portables and desktop computers. Improved service time by implementing IT helpdesk/corporate antivirus, tracking assets, and standardizing lean IT services. - Saved 25% cost in enterprise anti-virus platform and 15%-20% cost in computer brand by standardizing the procedures. - Protected approximately $12,000 cost by migrating data from Microsoft Exchange to Office 365. - Secured $6000 cost of by fostering network performance while migrating filer servers and domain controllers.

Transferred CRM data to other platform and modified software according to marketing and sales requirement. Negotiated and reduced 50% T1 data/voice cost, approximately 30% mobile phone service netting cost, and approximately 70% corporate calling cards cost. Planned corporate move by coordinating with vendors and reorganized office space for furniture / equipment within 4000 sq. ft. cold storage warehouse. Forecasted product replenishment of cold storage warehouse by utilizing customers/sales team feedback and historical data to manage warehouse inventory. Controlled user access and security by engaging with MS active directory, while administering local “Lotus Notes” environment. Resolved problems of operating systems (OS), applications, networks, and computer hardware to streamline operational workflow. Led, trained, and guided cross functional teams on efficient use of software / hardware tools to enhance productivity. Designed and developed effective SOP’s for medical devices in compliance with 21 CFR 820 guidelines. - Decreased 50% new product reception process rate by programming in Microsoft Access. - Reduced yearly scrap rate of sales from 7% to 1% by devising robust strategies.

Developed production test and alignment software for mass production of cellular phones using MS VISUAL BASIC 6 as the platform resulting in higher production output.Designed and tested modular production fixtures for mass production of cellular phones facilitating a fast production line changeover, a three hours vs. three days, from one product to the next. At $5000/hour production costs, this provided a tremendous cost savings of $355K per line changeover and at 9 changeovers per year a $3.2M cost savings.Performed root-cause analysis of product / production related problems notifying the appropriate department/s responsible and expediting solutions to eliminate production down time.Worked with QA and Design departments to improve production yield, shorten test durations, and improve product stability through improvements in the test interface protocol and test point placement on the products circuit board.As a QA Test Engineer:Developed design validation testing software to control RF, Audio, and DC test instruments through RS-232 serial communications and GPIB (*1), logged test data, and generated semi-automatic reports from the collected data for GSM (*2) and IS-136 mobile phones using National Instruments ‘LAB VIEW’ and Microsoft ‘VISUAL BASIC’. This greatly improved the quality of data collected and shortened the length of the bench validation process by approximately 50%.Configured test workstations to utilize the testing software developed above for other QA engineers yielding consistent measurement results for the whole QA department.Provided support and customized the in house, turn key SUN UNIX based CDPD (*3) base station used in production testing of web browser mobile phones.Collaborated in bench validations, collected data for, and completed FCC applications to accelerate the application process yielding a faster time to market.*1. General Purpose Instrument Bus*2. Global System for Mobile*3. Cellular Digital Packet Data

Researched new concepts brought to department by marketing, sales, and engineering related to telecommunications products. Awarded a patent for the development of an internal antenna for 46-49 MHz cordless telephones.Developed cost effective circuits for product improvement and unique product design.Investigated common problems found in products and provide solutions back to project engineers and/or manufacturers.Acted as project engineer when engineering workload was high for cordless telephone and answering machine products.