- Provide exceptional customer experience through written, verbal, and face-to-face interactions- Work with sales reps to write proposals for awarded subcontractors- Work with sales reps, specifying architect/design firms, and purchasing contractors to ensure timely orders and client satisfaction- Quote projects to subcontractors/Send submittal samples- Process/track orders using Microsoft CRM and Dancik International- Schedule/track shipments and maintain correspondence… Show more - Provide exceptional customer experience through written, verbal, and face-to-face interactions- Work with sales reps to write proposals for awarded subcontractors- Work with sales reps, specifying architect/design firms, and purchasing contractors to ensure timely orders and client satisfaction- Quote projects to subcontractors/Send submittal samples- Process/track orders using Microsoft CRM and Dancik International- Schedule/track shipments and maintain correspondence with customers to ensure timely delivery- Use Microsoft CRM and Outlook to manage projects and contacts- Coordinate with Marketing Department to design and implement product displays/launches for DC Showroom- Oversee and train operations team (Customer Service Reps/Receptionist) Show less

- Achieve department volume and productivity goals- Manage salespeople to meet or exceed their sales goals- Develop salespeople to build a bench of future leaders- Ensure excellent customer service - Coach salespeople to build and maintain personal trade- Maintain personal volume/productivity goals

- Achieve department volume and productivity goals- Manage salespeople to meet or exceed their sales goals- Develop salespeople to build a bench of future leaders- Ensure excellent customer service- Coach salespeople to build and maintain personal trade- Maintain personal volume/productivity goals

Assist the Department Manager to:- Achieve department volume and productivity goals- Manage salespeople to meet or exceed their sales goals- Develop salespeople to build a bench of future leaders- Ensure excellent customer service- Coach salespeople to build and maintain personal trade- Maintain personal volume/productivity goals