Sumit K. Email & Phone Number

Noida, Up, In

Noida, Uttar Pradesh, India

● Strategic IT Leadership:Aligning IT strategy with overall business objectives. Identifying and implementing innovative IT solutions to improve operational efficiency. Developing and executing a long-term IT roadmap.● Infrastructure Management:Overseeing the design, implementation, and maintenance of IT infrastructure. Managing data centers, servers, networks, and storage systems. Ensuring high availability, performance, and security of IT infrastructure.● Cloud Services:Leading the migration of workloads to cloud platforms (AWS, Azure, GCP, Oracle). Optimizing cloud resource utilization and cost management. Ensuring security and compliance in cloud environments.● ServiceNow Administration:Managing and customizing ServiceNow instances to streamline IT operations. Automating workflows and incident management processes. Integrating ServiceNow with other IT tools and systems.● IT Operations Management:Monitoring and managing IT operations, including incident management, problem management, and change management. Implementing ITIL best practices. Ensuring high levels of service availability and performance.● Team Management:Leading and mentoring a team of IT professionals. Hiring and onboarding new team members. Setting performance expectations and providing regular feedback.● Vendor Management:Managing relationships with IT vendors and service providers. Negotiating contracts and ensuring vendor performance.● Security and Compliance:Implementing and enforcing security policies and procedures. Conducting regular security audits and vulnerability assessments. Ensuring compliance with industry regulations (e.g., ISO27K,GDPR, HIPAA).