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Surendra Kumar Soni is listed as Senior Operations Analyst at e-Zest Solutions, a with 774 employees, based in Pune, Maharashtra, India. AeroLeads shows a matched LinkedIn profile for Surendra Kumar Soni.
Surendra Kumar Soni previously worked as Client Specialist at West Corporation and Client Servicing Executive at Tbss Ltd. Surendra Kumar Soni holds Master Of Business Administration (Mba), Information Technology, First from Symbiosis Institute Of Business Management.
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• M.B.A in I.T. with scored 65.33% from Symbiosis University Pune.(2014)• Bachelor of engineering specializing in information technology and engineering with 73.94% from RGTU University Bhopal M.P. (2008)• CCNA course from mohans networking institute kormangala bangalore(2012)• Diploma of engineering specializing in information technology and engineering with 67.55 % from RGTU University Bhopal M.P. (2005)• High school education with 77.8% from MP Board Bhopal M.P. (2002)• Experienced in network troubleshooting like modem & router configuration and internet problem troubleshooting.• Good technical skill and good experience working in a team oriented environment with good learning capability and problem solving skills.Employer:
Listed skills include Tcp/Ip, Ip, Routing Protocols, Troubleshooting, and 42 others.
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A career timeline built from the work history available for this profile.
Pune Area, India
• Working as a senior operation consultant for CWT (Carlson Wagonlit Travel) process.• Handling request for EMEA, APACnand USA users globally.• Maintaining daily and monthly excel reports of all the team members and updating same to leadership team.• Provides timely client updates while working with support teams. • Provides support to new joined agents by using client documented procedures and available training tools.
Bangalore
Responsibilities In West corporation:• To take the requests from global clients (EMEA countries currently) for audio and video conferencing services.• To prepare individual audio and video conferencing accounts for the users using different online tools like ICRM , CPAC and update the customers on the same.• Scheduling Court Calls for conference between Judge and other participants of UK Court.• Respond to queries and requests of customers via Sales force, emails and chat… Show more Responsibilities In West corporation:• To take the requests from global clients (EMEA countries currently) for audio and video conferencing services.• To prepare individual audio and video conferencing accounts for the users using different online tools like ICRM , CPAC and update the customers on the same.• Scheduling Court Calls for conference between Judge and other participants of UK Court.• Respond to queries and requests of customers via Sales force, emails and chat windows within the established SLA.• To co-ordinate with different teams such as billing, sales, and customer service.• Using MS-Excel, to prepare the daily report of the customer calls served and to give on the job training for new joiners. Show less
Bengaluru Area, India
• Working for income tax department e-filing process.• Handling the technical issues regarding e-filing website.• Give reply to taxpayer regarding how to e-file and provide procedure and steps for that.• Provide assistance for internet browsing issues online. • Troubleshooting the problem like digital signature uploading or connecting issue online.
Bangalore
• Assistance on network configuration.and troubleshooting for internet related issues.• Installation and configuration of Wired modems (110BX, 220BX,Huwaii,110TC1 etc.) and Wireless routers (D-link,Linksys,Netgear,450BX,450Tc1,440TX1 etc).• Support for router and switching• Give assistance on creating of DIAL-UP and DIALER connection.• Provide and configure manual ip and dns address .• Support for mail client configurations-MS Office Troubleshooting and Outlook… Show more • Assistance on network configuration.and troubleshooting for internet related issues.• Installation and configuration of Wired modems (110BX, 220BX,Huwaii,110TC1 etc.) and Wireless routers (D-link,Linksys,Netgear,450BX,450Tc1,440TX1 etc).• Support for router and switching• Give assistance on creating of DIAL-UP and DIALER connection.• Provide and configure manual ip and dns address .• Support for mail client configurations-MS Office Troubleshooting and Outlook Configuration.• Use remote desktop service for internet problems.• Installation and uninstallation internet browser and also provide browser setting... Show less
Bhopal Area, India
• Industrial Training certification in Bharat sanchar Nigam Ltd(B.S.N.L) [4 weeks]• Industrial Training certification in Computer hardware & Networking from PC Lab bhopal(M.P.) [6 weeks].
Other employees you can reach at e-zest.net. View company contacts for 774 employees →
Snehal Bhamre
Colleague at E-Zest SolutionsPune, Maharashtra, India
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SR
Shaikh Rehan
Colleague at E-Zest SolutionsPune, Maharashtra, India
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Vinay Dhorje
Colleague at E-Zest SolutionsPune, Maharashtra, India
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Sourabh Majali
Colleague at E-Zest SolutionsPune, Maharashtra, India
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Anuja Agnihotri
Colleague at E-Zest SolutionsPune, Maharashtra, India
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Apurva Patil
Colleague at E-Zest SolutionsPune, Maharashtra, India
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MP
Manjurkha Pathan
Colleague at E-Zest SolutionsPune, Maharashtra, India
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Gangadhar Dipke
Colleague at E-Zest SolutionsPune, Maharashtra, India
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SS
Supriya Suryagandh
Colleague at E-Zest SolutionsPune, Maharashtra, India
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SS
Sagar Sathe
Colleague at E-Zest SolutionsPune, Maharashtra, India
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Mba/Pgdit from Symbiosis university pune with 65% from july2012-june2014
Quick answers generated from the profile data available on this page.
Surendra Kumar Soni works for e-Zest Solutions.
Surendra Kumar Soni is listed as Senior Operations Analyst at e-Zest Solutions.
Surendra Kumar Soni is based in Pune, Maharashtra, India while working with e-Zest Solutions.
Surendra Kumar Soni has worked for E-Zest Solutions, West Corporation, Tbss Ltd, Mphasis An Hp Compnay, and Bharat Sanchar Nigam Ltd.
Surendra Kumar Soni's colleagues at e-Zest Solutions include Snehal Bhamre, Shaikh Rehan, Vinay Dhorje, Sourabh Majali, and Anuja Agnihotri.
You can use AeroLeads to view verified contact signals for Surendra Kumar Soni at e-Zest Solutions, including work email, phone, and LinkedIn data when available.
Surendra Kumar Soni holds Master Of Business Administration (Mba), Information Technology, First from Symbiosis Institute Of Business Management.
Surendra Kumar Soni is listed with skills including Tcp/Ip, Ip, Routing Protocols, Troubleshooting, Router Configuration, Sql, Cisco Routers, and Windows 7.
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