•Successfully source, screen, and place candidates for a wide variety of technical roles.•Utilize various sourcing methods, including LinkedIn, job boards, social media, and referrals, to build a robust candidate pipeline.•Conduct in-depth interviews to assess candidates' qualifications, experience, and cultural fit.•Collaborate with hiring managers to understand job requirements and tailored job descriptions to attract top talent.•Coordinate and manage the entire interview process, including scheduling, interview preparation, and post-interview feedback.•Maintain up-to-date and accurate candidate records in the applicant tracking system (ATS).

• Proactively sourced candidates through diverse search methods, ensuring a robust talent pipeline for defense and government contracting positions.• Conducted comprehensive candidate screenings by reviewing resumes, job applications, and conducting thorough phone screenings.• Facilitated the offer process by skillfully extending offers and adeptly negotiating employment terms.•Oversaw the onboarding and new hire process, ensuring a smooth transition for newly hired employees.•Stayed updated with the latest recruiting trends and best practices to optimize talent acquisition strategies.•Evaluated processes, rolled out process improvement plans, and created Standard Operating Procedures for department.•Collaborated with SME and Department leads to gather requirements and execute recruitment efforts effectively.•Managed the end-to-end interview process, from scheduling interviews to evaluating candidates and finalizing selections.•Was part of an Applicant Tracking System implementation, assisting with processes.•Ensured strict compliance with employment laws and regulations throughout the screening, hiring, and selection processes.

•Spearheaded the development and maintenance of the curriculum for the Physician Assistant Program.•Provided vital support in the creation and revision of new courses, ensuring alignment with program objectives.•Assisted in the development and implementation of practical support materials to enhance the learning experience.•Ensured the existence of comprehensive documentation, including master course frameworks, instructor's guides, and course outlines, to support effective course offerings.•Conducted surveys to evaluate the effectiveness of the curriculum and identify areas for improvement.•Proactively promoted process improvement initiatives to enhance operational efficiency and student learning outcomes.

• Proactively identified current and future staffing needs in the non-clinical setting, developing effective processes to meet those needs.• Conducted thorough pre-screen interviews, utilizing phone, web, or in-person methods to evaluate qualified candidates and refer top applicants to the appropriate Human Resources representative or Hiring Supervisor.•Managed funding approvals and workflows through SharePoint, ensuring smooth coordination of new recruitment and personnel actions within USF Health.•Facilitated salary negotiations, collaborating with the hiring department, compensation, and the Human Resources Director to calculate appropriate salary rates and ensure equitable compensation for positions.•Extended offers to both external and internal candidates, collecting necessary data during the verbal offer stage to expedite the hiring process.•Maintained meticulous record-keeping and timely completion of internal paperwork to facilitate on-time starts for all new, returning, or transferring employees.•Oversaw the end-to-end hiring process, including creating offer letters, verifying candidate documents, and ensuring compliance with Human Resources policies and schedules for onboarding.•Managed departmental requests for clinical and non-clinical position postings on CareerSource, obtaining necessary Executive Management approval and notifying relevant departments.•Processed external advertising requests to effectively promote job openings.•Collaborated as a co-recruiter to fulfill USF Health requests for position postings and offers, utilizing an internal checks and balances system to ensure compliance in GEMS (PeopleSoft) and CareerSource (People Admin).•Administered Bilingual Pay testing as required.•Served as a Project Leader for various initiatives, including developing recruiting guidelines and procedures, implementing an Applicant Tracking System reface, and managing referral bonuses for current employees.

• Certified Facilitator for Treating Patients with C.A.R.E workshop.• Active in development, conduct, and distribution of IHC workshop in health care organizations.• Active in faculty meetings to discuss upcoming trainings, data, Press Gainey score effects.• Use C.A.R.E Training to display organization’s healthcare service standards.

• Provided valuable administrative support to the USF Health Human Resources Office, ensuring smooth operations and efficient processes.• Maintained and managed office calendars, proactively ordered supplies, coordinated meetings, and facilitated trainings to optimize productivity.• Assisted in the onboarding process for new hires, handling tasks such as uniform orders, parking permits, ID badge creation, and assembling orientation packets with comprehensive benefits information.• Managed purchasing and invoicing procedures using the CODA system, maintaining accurate records, and ensuring timely payments.• Prepared, executed, and distributed reports and spreadsheets, enabling data-driven decision-making and enhancing organizational efficiency.• Handled mail distribution and promptly addressed information requests to facilitate effective communication within the department.• Generated Third Party Approvals for outside vendors, overseeing the entire process from initiation to completion.• Managed all employment and unemployment verifications, ensuring compliance with relevant regulations and policies.• Executed various actions within GEMS, CareerSource, SharePoint, CODA, and Cyborg systems, ensuring accurate and timely data entry.• Assisted in benefits administration and supported data entry tasks, ensuring accurate records, and maintaining data integrity.

• Conducted prescreening and interviews for entry-level positions throughout the park, ensuring a qualified pool of candidates.• Utilized observational interviews to assess candidates' skills and suitability for specific roles.• Managed the onboarding process for new hires, including coordinating drug testing, background screening, and completing pre-employment paperwork. Verified forms of identification and ensured eligibility to work in the U.S.• Completed accurate data entry for incoming international hires, maintaining compliance with immigration and employment regulations.• Maintained regular communication with various park departments to understand their current seasonal and year-round staffing needs.• Organized and maintained employee records, ensuring confidentiality and compliance with record-keeping requirements.• Provided support for various Human Resources projects as needed, demonstrating flexibility and adaptability in assisting with departmental initiatives.

• Served as the first and last point of contact for clients and patients, establishing strong relationships and ensuring exceptional customer satisfaction.• Efficiently scheduled appointments, procedures, treatments, and surgeries across different departments, coordinating the complex scheduling needs of the veterinary hospital.• Maintained clear and effective communication channels with clients, doctors, and referring clinics, utilizing email, handling a high volume of phone calls, and conducting in-person consultations.• Gathered comprehensive client information to create files for both new and existing patients, liaising with regular veterinarians to obtain patient histories, and forwarding relevant information to appropriate parties.• Demonstrated empathy and compassion to keep clients calm and in control during high-stress situations, providing comfort and support to clients who may have experienced the loss of their animals while at PBVS.• Conducted invoice checks, collected payments, generated bills, explained detailed estimates to clients, and processed account refunds when necessary.• Maintained a clean and organized work environment in exam rooms, the lobby/bistro, and treatment areas, ensuring a welcoming and professional atmosphere for clients and patients.• Handled customer inquiries, promptly resolved complaints, cultivated new client relationships, and fostered strong connections with existing clients to promote long-term loyalty and satisfaction.

• Managed a high volume of incoming calls, effectively directing callers to the appropriate agents or customer service representatives for the Tampa and Sarasota offices. Resolved policy-related inquiries and provided exceptional customer service.• Maintained daily expiration reports to track policy renewals, ensuring timely payments. Logged payment receipts into the internal system and promptly contacted insured individuals and mortgage companies through phone calls and mailed non-payment letters when necessary.• Implemented mortgagee changes as instructed by banks, insured individuals, or Mortgage Companies in the internal system and with each represented insurance company. Delivered accurate Evidence of Insurance to the respective parties.• Handled mail distribution and efficiently logged incoming checks, payments, and applications. Proactively contacted insured individuals to obtain correct mailing addresses and redirected any returned mail to the appropriate recipients.