Sky Chen Email & Phone Number

California, United States

San Francisco, California, US

AI Building AIs:- Architect and key developer of the AgentForce Accelerator: https://www.salesforce.com/news/stories/agentforce-launch-zone-announcement/AI Building UI: - Architect and key developer of Generative Canvas for Lightning: https://blog.salesforceairesearch.com/generative-canvas-lightning/Einstein Copilot and Einstein Copilot Studio:- Led the.

San Francisco, California, US

Einstein Platform Observability Team:- Architected and developed the Einstein Platform Console, providing critical visibility into the health and performance of AI/ML models, enabling proactive monitoring and management.- Implemented instrumentation and monitoring for Einstein Prediction Builder, ensuring comprehensive observability and proactive alerting.

Sunnyvale, CA, US

• Execution and Leadership. Lead the Monetization team of Publisher Products, to develop the new features of Display Ads, Native Ads (Gemini) and Video Ads to monetize the Yahoo home page, News, Sports, Finance, Digital.
• Think out of the box. By leveraging my domain knowledge and technical knowledge, I counter-proposed solutions for the ad layout change to Product Manager based on the requirements and time-to-market pressure..
• Work across boundary and partner with other teams. Provided solution to Video player team to work around the Flash object blocked by Chrome issue, prototype the solution, and provide support for the end-to-end testing.
• Problem Solving. Go to person for all media property ad related issues. Able to find the root cause quickly and provide the possible solution and work around to reduce the production impact.

Sunnyvale, CA, US

• Develop advertising modules and features across Yahoo! Media properties, such News, Sports, Finance, Entertainment.
• Lead the Monetization team and work with Product Manager for planning for each iteration, and assign tasks to the team members.
• Manage the progress of each iteration, and make sure the features can be released to production on schedule.
• Lead a small part-time cross-functional team to launch a side-project in Yahoo that generated 10 Million run-rate of Native Ads revenue globally in 4 months (Sep 2014 ~ Dec 2014).
• Handle most of the incidents related Monetization of Yahoo Media properties, and help other teams to troubleshooting of various display ads related issues.
• Provide technical advices to the junior team members, and help them to resolve the blocking issues.

Sunnyvale, CA, US

Lead the Monetization team of Media Foundation in Taiwan to develop advertising modules across Yahoo! media properties, such News, Sports, Finance, Entertainment. Manager the operation program of Media Foundation in Taiwan for on-call arrangement and process improvement.

Sunnyvale, CA, US

• QE Manager of Article and Photos tracks of Media Foundation, Taiwan / Hongkong Yahoo! Front Page, and Asia Media
• Provided training, coaching for the new team members.
• Prepared for the TDD Transition plan for Taiwan and Singapore Media Foundation Team, so that the Development team can pickup the testing work, and testing team members can take up the development work.
• Provided testing training and arranged workshop to the Taiwan and Singapore engineers for test automation framework.
• Managed the on-call program for Media TW. - Provided oncall training to the new on-call engineers in Taiwan and Singapore. - Arrange the on-call roster for TW and Singapore
• As Article Track QE, developed the automation code, and ensure the quality of the delivery of the team. Supported the production release validation

Sunnyvale, CA, US

• Developed Test Plan, Test Cases, Automation Scripts for both Front End and Back End
• QE for Article Track in Media Foundation team, who was responsible to test the article and blog pages for all properties worldwide in Yahoo!
• QE Lead for Asia Media Properties (HK/TW News/Finance/Sports/Entertainment)
• QE Lead for US News
• QE Lead for Mobile Testing of Media, setup and manage the TW mobile device testing lab.

London, GB

• Project Management
• Managing projects throughout the whole life cycle, from engagement to sign-off
• Being responsible for testing projects in Private Banking, Internet Banking, Credit Cards, Insurance, International Trades, Back-office operations workflow, Payments, and various business domains
• Being in charge of resource planning, work assignments, monitoring, tracking, controlling and status reporting for more than 20 testing projects in the last two years. Manage the project activities within effort.
• Preparing and reviewing testing strategies, approaches and efforts
• Conducting risk assessment and highlighting risks well in advance to clients and all stakeholders and drawing out mitigating actions- Client Relationship Management