AI Building AIs:- Architect and key developer of the AgentForce Accelerator: https://www.salesforce.com/news/stories/agentforce-launch-zone-announcement/AI Building UI: - Architect and key developer of Generative Canvas for Lightning: https://blog.salesforceairesearch.com/generative-canvas-lightning/Einstein Copilot and Einstein Copilot Studio:- Led the architectural design and implementation of Einstein Copilot, driving user productivity through AI-powered assistance.- Designed client architecture and standard actions for seamless integration and automation.- Spearheaded distributed tracing adoption, improving troubleshooting and reducing downtime.- Defined and implemented a comprehensive testing strategy, enhancing product reliability.- Successfully launched Einstein Copilot Beta in Feb 2024 and GA in Apr 2024.- Facilitated onboarding for development teams across multiple clouds.Sales GPT - Sales Email Assistant:- Contributed to the rapid design and implementation of the backend service, enabling the project to achieve General Availability (GA) in just two months.- Created monitoring dashboards for post-GA analysis, ensuring ongoing success and user adoption.Einstein Studio:- Architected the UI setup framework of Einstein Studio, enabling users to build and deploy predictive models on Data Cloud.Einstein Core Apps Team:- Designed and developed the Unified UI Framework, standardizing the user experience and accelerating application development within Einstein.- Successfully migrated Einstein Prediction Builder to the Unified UI Framework, leveraging its benefits for rapid feature development and a streamlined user interface.

Einstein Platform Observability Team:- Architected and developed the Einstein Platform Console, providing critical visibility into the health and performance of AI/ML models, enabling proactive monitoring and management.- Implemented instrumentation and monitoring for Einstein Prediction Builder, ensuring comprehensive observability and proactive alerting for potential issues.Einstein Prediction Builder Team:Develop the Einstein Predictions Builder in the myEinstein platform, which allows admins to create custom AI models on any custom Salesforce field or object to predict business outcomes.Presentation Component Team:Develop the Lightning Global Components which customers can use for developing their apps or components on top of Salesforce Lightning platform.

• Execution and Leadership. Lead the Monetization team of Publisher Products, to develop the new features of Display Ads, Native Ads (Gemini) and Video Ads to monetize the Yahoo home page, News, Sports, Finance, Digital Magazines (Beauty, Food, Health, etc.). • Think out of the box. By leveraging my domain knowledge and technical knowledge, I counter-proposed solutions for the ad layout change to Product Manager based on the requirements and time-to-market pressure. Implemented the proof of concept prototype quickly, and developed the features.• Work across boundary and partner with other teams. Provided solution to Video player team to work around the Flash object blocked by Chrome issue, prototype the solution, and provide support for the end-to-end testing of the solution with Video player team.• Problem Solving. Go to person for all media property ad related issues. Able to find the root cause quickly and provide the possible solution and work around to reduce the production impact.

• Develop advertising modules and features across Yahoo! Media properties, such News, Sports, Finance, Entertainment.• Lead the Monetization team and work with Product Manager for planning for each iteration, and assign tasks to the team members. • Manage the progress of each iteration, and make sure the features can be released to production on schedule.• Lead a small part-time cross-functional team to launch a side-project in Yahoo that generated 10 Million run-rate of Native Ads revenue globally in 4 months (Sep 2014 ~ Dec 2014).• Handle most of the incidents related Monetization of Yahoo Media properties, and help other teams to troubleshooting of various display ads related issues.• Provide technical advices to the junior team members, and help them to resolve the blocking issues.

Lead the Monetization team of Media Foundation in Taiwan to develop advertising modules across Yahoo! media properties, such News, Sports, Finance, Entertainment. Manager the operation program of Media Foundation in Taiwan for on-call arrangement and process improvement.

• QE Manager of Article and Photos tracks of Media Foundation, Taiwan / Hongkong Yahoo! Front Page, and Asia Media• Provided training, coaching for the new team members.• Prepared for the TDD Transition plan for Taiwan and Singapore Media Foundation Team, so that the Development team can pickup the testing work, and testing team members can take up the development work.• Provided testing training and arranged workshop to the Taiwan and Singapore engineers for test automation framework.• Managed the on-call program for Media TW. - Provided oncall training to the new on-call engineers in Taiwan and Singapore. - Arrange the on-call roster for TW and Singapore• As Article Track QE, developed the automation code, and ensure the quality of the delivery of the team. Supported the production release validation

• Developed Test Plan, Test Cases, Automation Scripts for both Front End and Back End• QE for Article Track in Media Foundation team, who was responsible to test the article and blog pages for all properties worldwide in Yahoo!• QE Lead for Asia Media Properties (HK/TW News/Finance/Sports/Entertainment)• QE Lead for US News• QE Lead for Mobile Testing of Media, setup and manage the TW mobile device testing lab.

- Project Management• Managing projects throughout the whole life cycle, from engagement to sign-off• Being responsible for testing projects in Private Banking, Internet Banking, Credit Cards, Insurance, International Trades, Back-office operations workflow, Payments, and various business domains• Being in charge of resource planning, work assignments, monitoring, tracking, controlling and status reporting for more than 20 testing projects in the last two years. Manage the project activities within effort, budget and schedule• Preparing and reviewing testing strategies, approaches and efforts• Conducting risk assessment and highlighting risks well in advance to clients and all stakeholders and drawing out mitigating actions- Client Relationship Management• Maintaining good relationship with global clients. Understanding customer needs and effectively communicate with clients in the US, UK, Switzerland, France and Hong Kong in both written and oral English. Coordinating with customers to resolve issues. Participating in review and enhancement meetings with clients, and summarizing lessons learned to improve client satisfaction- Quality Improvement and Process• Developing testing process handbook for testing department to summarize the standard and procedure of software testing, and implementing it for all of the staff in the department to follow the same process. The testing process handbook ensures the quality of the deliverables of all of the projects• Conducting periodic review with internal quality auditor, associate manager and team leader, and ensuring that projects adhere to the CMMi Level 3 standard process- People Managements and Team Building• Managing staff by guiding, leading and motivating subordinate team leads. Defining training plan for teammates according to their career development plans, and managing their business & technical knowledge and capability level using statistics and metrics