Skye Jimenez Email & Phone Number

Oxford, Ia, Us

• Collaborated with management and leadership team to create company goals and strategies related to staffing, recruiting, and retention.• Developed, coordinated, and implemented policies and procedures, culture and language trainings, surveys, and initiatives aligned with the company’s business strategies to support its needs.• Created and oversaw programs including, but not limited to, classroom curriculum, community events, outreach programs, and employee contracts which has compensation, benefits, and PTO. • Oversaw disciplinary matters; disputes and investigations; productivity, recognition, and morale; and training and development.• Managed employee relations and addressed staff demands, employee time-off for appropriate work-life balance, and trained employees in client relations. • Executed best practices and used knowledge when hiring and offered jobs within the company to current employees based on their strengths.• Handled day-to-day operations; employment-related inquiries, client, and student inquiries, and referred to appropriate staff if necessary.

Coralville, Iowa, United States

• Increased collections from 70% to 85% within 4 months• Ensured the clinic is compliant with federal, state, and local employment laws and regulations, and recommended best practices; reviews and modifies policies and practices to maintain compliance.• Verified insurance benefits for reimbursement and ensured that insurance data entered is accurate and complete. Managed a daily running inventory of claims. • Confirmed co-pay amount and collected from patient, practiced safe cash handing procedures, and sent correct invoices to patients. • Performed insurance audits to receive maximum reimbursement and ensured clear documentation associated to the medical claims were provided. • Completed Medicare Secondary Payer and correctly identified primary payer for accurate claim submission and compliance regulations. Determined and filled out referral and prior authorization requirements. • Communicated with insurance companies to appeal insurance denials and posted payments into collection book. • Addressed and responded to patient/member emails, calls, and requests in a timely manner.

Iowa City, Iowa Area

• Productivity Data Meeting showed my productivity was above 90%• Analyzed scheduling problems that arose and determined how to assist patient requests. • Corresponded with medical providers and other staff members to find available appointments. • Kept team leader informed of critical matters; collaborated, coordinated, and communicated with different departments. • Handled 45+ patient calls per shift regarding appointment scheduling, changes, and information. • Anticipated the needs of patients and served as a patient advocate. • Used independent judgement to determine how to assist patient requests outside of the scope of scheduling.• Knowledge of HIPPA and EPIC systems

Davenport, Iowa

• Collaborated with staff to implement policies, meet goals, and improve student retention • Developed and organized meetings, open houses, marketing ideas, and dance booths for community events • Conducted day-to-day operations when Director was away• Trained and supervised employees and student teachers by providing direction, feedback, and coaching ideas• Constructed lesson plans, class schedules, and curriculum changes, and class prerequisites• Assisted in human resources duties • Maintained customer satisfaction by communicating with parents and youth in a professional and friendly manner

Coralville, Iowa

• Increased collections from 76% to 98% within 6 months • Created a medical billing manual and developed a recordkeeping system for overdue accounts • Communicated with insurance companies to appeal insurance denials and posted payments into collection book • Presented new policies and procedures to staff • Resolved and reviewed issues and requests from patients via phone and email• Knowledge of insurance, including Medicare and Medicaid, Provider Remittance Advice, and EOBs

Quad Cities, Area

•Used EPIC software• Real-time charting and documentation of patient encounters.•Assisted physicians with documenting medical histories, physical exams, diagnoses, treatment plans, and other pertinent information.•Ensured accurate and timely completion of medical records.• Helped in managing patient flow and ensuring efficiency in clinical operations.

Savannah, Georgia

• Assisted with developing event budget(s) and monitoring the budget while purchasing supplies • Oversaw the military dance contract and collaborated with the staff to create community events and programs/activities for student recruitment • Researched dance trends, constructed lesson plans, and previewed performances to keep current in the dance community • Collaborated with staff to implement policies, meet goals, and improve student retention • Developed and organized meetings, open houses, marketing ideas, and dance booths for community events • Conducted day-to-day operations when Director was away

Bachelor'S Degree, Health And Human Physiology, Graduated

I have a BA in Health and Human Physiology with an emphasis in Health Studies along with a minor in Sports and Recreation Management.

Associate Of Arts - Aa, Liberal Arts And Sciences/Liberal Studies, Graduated

Bachelor'S Degree, Health And Human Physiology