◾ An accomplished and collaborative individual with over 10 years of international experience within the arts and culture and fund administration/financial services industries; highly skilled in the areas of fund administration, people management, secretarial and administration activities, and stakeholder relationship management◾ Articulate communicator, negotiator, and influencer; confident engaging with a diverse range of stakeholders at all levels – utilising advanced English language skills◾ Meticulous planner, practical problem solver, agile, tenacious, highly organised, with strong attention to detail; adept at multitasking within a fluid and dynamic environment◾ Creative thinker, active listener, demonstrating strong judgement and decision-making skills; proven ability in developing solutions and gaining agreement with stakeholders - both internal and external◾ A motivated and energetic individual, who leads from the front, mentors, supports teams by removing barriers to delivery, and celebrates successes; drives operational excellence, innovation, and continuous improvement𝐊𝐞𝐲 𝐀𝐜𝐡𝐢𝐞𝐯𝐞𝐦𝐞𝐧𝐭𝐬:◾ Promoted to Gallery Manager in recognition of commitment, innovation, and enthusiasm towards the role◾ Spearheaded a comprehensive and innovative marketing strategy, managed logistical operations, and maintained strict financial management; consistently exceeded sales targets whilst demonstrating solid leadership qualities - able to work independently and as part of a team◾ Excelled in organising the day-to-day running of a highly successful art programme ensuring that all requirements were met daily (planning, organising teams, logistics, and finance)◾ Awarded ‘Auctioneer of the Year (2023) in recognition of delivering the highest sales revenue◾ Excelled within a high volume, pressurised environment; demonstrated resiliency, strong attention to detail, time management, and organisational skills whilst delivering exceptional customer service◾ Implemented a streamlined complaints resolution process, overseeing financial transactions exceeding c. £250K per transaction, whilst successfully navigating ombudsman resolutions◾ Consistently achieved first-time resolutions between clients and executive brokers, demonstrating strong interpersonal, collaborative, and problem solving abilities ◾ Key contributor to the team achieving monthly targets; demonstrating expertise in fund administration whilst maintaining a high level of accuracy - received top 20 achievement award 5 years in a row
International Art Dealer
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Gallery ManagerInternational Art Dealer Jan 2022 - PresentEmployed to support and manage a programme of art exhibitions and auctions aboard international cruise ships; reporting directly to the Principle Auctioneer and Art Director.𝐓𝐞𝐚𝐦 𝐌𝐚𝐧𝐚𝐠𝐞𝐦𝐞𝐧𝐭:◾ Managing a multicultural team of 6 FTE direct reports comprising Gallery Directors, Art Stewards, and Art Associates; 360 management including monitoring Key Performance Indicators (KPIs), staff rotas, delegation of duties, performance management, ongoing training, coaching, and mentorship◾ Oversight of 10 support personnel, acting as art transporters; ensuring artwork is moved and displayed safely and correctly
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Marketing & LogisticsInternational Art Dealer Jan 2022 - Present◾ Spearheading the development and implementation of a comprehensive marketing strategy, demonstrating full ownership and accountability; supported the programme’s growth through impactful art enrichment lectures, curating gallery exhibitions, and organising exclusive collecting events◾ Preparing and executing the programme schedule with meticulous attention to detail; coordinating event timings, securing venues, selecting and ordering all catering requirements, overseeing the preparation and distribution of marketing material, and allocating staff duties ◾ Initiating and implementing comprehensive logistical planning, liaising with the in-house team to ensure all artwork loaded and secured in preparation for events◾ Demonstrating strong financial acumen through the efficient management of programme budgets and expense tracking; consistently driving cost effectiveness in all aspects of event planning◾ Working collaboratively with the in-house marketing team to prepare impactful material for each event; further driving promotional activities to increase visibility, attendance, and overall sales◾ Confidently hosting art enrichment lectures and standing in for the auctioneer as required; demonstrating the ability to deliver an engaging client experience within a high pressure environment◾ Managing a streamlined financial transaction process, charging through the ship's in-house systems or processing credit card payments with a focus on authorisation◾ Maintaining financial accuracy by performing weekly balancing of accounts, ensuring precision and accountability
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Fund Administration SpecialistMomentum Jun 2013 - Jan 2022◾ Administered 15 key client accounts within the education and pharmaceutical industries, ranging from 1,000 – 8,000 employees per client; overseeing the reconciliation of company pension, provident, and risk payments whilst driving seamless operational processes – administered c. £2M per month◾ Acting as the primary contact for all client and intermediary interactions; responding to queries whilst maintaining accurate records, ensuring compliance with industry regulations, and adhering to General Data Protection Regulations (GDPR)◾ Managed and executed timely disbursement of member pension and provident funds, ensuring effective communication with clients and stakeholders; entrusted to authorise large sums of money on payment systems◾ Updated and processed client and broker requests accurately within strict turnaround times, contributing to seamless operations and client satisfaction -
Fund Administration SpecialistMomentum Jun 2013 - Jan 2022Initially employed by an international pension fund administrator as a Service Specialist, promoted to Fund Administration Specialist in April 2019. 𝐓𝐞𝐚𝐦 𝐌𝐚𝐧𝐚𝐠𝐞𝐦𝐞𝐧𝐭 | 𝐀𝐜𝐭𝐢𝐧𝐠 𝐌𝐚𝐧𝐚𝐠𝐞𝐫:◾ Managed 25 FTE direct reports comprising Service Specialists/Consultants within a high volume call centre environment including setting and monitoring KPIs, the allocation of workload, performance management, ongoing training, coaching, and mentorship◾ Championed the KPI programme to ensure that individual and team targets consistently met or exceeded; cultivating a culture of accountability◾ Oversaw the complaints management process, ensuring complex and sensitive issues dealt with in a timely and appropriate manner; demonstrating strong interpersonal and problem solving skills whilst driving effective solutions
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ReceptionistMpsjv Medical Centre Jan 2013 - May 2013Employed to provide advanced reception and administration support to 1 General Practitioner (GP) and 25 Nurses/Sisters, providing medical care and treatment to patients for a wide range of health issues.𝐀𝐜𝐡𝐢𝐞𝐯𝐞𝐦𝐞𝐧𝐭𝐬:◾ Managed all aspects of the day-to-day reception and administration duties: answering the phone, responding to enquiries via email, scheduling appointments, rescheduling/confirming appointments as required◾ Consistently provided a positive patient experience; greeting patients in a warm and friendly manner, verifying their personal information, and ensuring paperwork completed and up to date◾ Further confirming the patient's medical aid coverage, checking for any pre-authorisation requirements, and updating the system with relevant details◾ Efficiently scheduling specialist appointments and referring patients to registered nurses, ensuring seamless healthcare coordination◾ Proficiently collecting and documenting comprehensive medical history, surgical history, and medication details to ensure accurate and up-to-date patient information◾ Managed petty cash and actively addressed outstanding accounts, demonstrating financial integrity and organisational efficiency◾ Adept at handling sensitive patient information with the utmost confidentiality, whilst adhering to GDPR
Skye Jansen Education Details
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UnisaBachelor Of Accounting Science -
UnisaBachelor Of Commerce In Business Management
Frequently Asked Questions about Skye Jansen
What company does Skye Jansen work for?
Skye Jansen works for International Art Dealer
What is Skye Jansen's role at the current company?
Skye Jansen's current role is Management Assistant | Administration Manager | Financial Services | Fund Administration | People Management | Secretarial & Administration | Stakeholder Relationship Management.
What schools did Skye Jansen attend?
Skye Jansen attended Unisa, Unisa.
Not the Skye Jansen you were looking for?
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Skye A’olani Jansen
Jd Candidate At University Of Hawai'I At Manoa - William S. Richardson School Of LawHonolulu, Hi -
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2thesomersteam.com, mmpartnersllc.com
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