Skylar Vance

Skylar Vance Email and Phone Number

Eager and passionate, dynamic hospital lead. Experience in leadership, customer service, and vet med. Seeking a position where I can learn and grow, while utilizing my experience in a new field or setting. @ NVA Compassion-First
Skylar Vance's Location
Schertz, Texas, United States, United States
About Skylar Vance

Effective leader, seeking a career change, where I can be challenged, and my skills can be utilized. I have a Bachelor of Science in Agriculture, with a focus in Animal Science and a minor in Biochemistry. While veterinary medicine requires unique and specific skills, I have gained universal experience and skills that can be utilized in any industry. Working as a leader the last 4 years, I have gained the unique understanding of what it takes to train, manage, and inspire a team. I am accustomed to and thrive in a fast-paced environment where patients’ and clients’ needs are a priority and handling multiple tasks simultaneously is part of a normal routine. As a leader, I have contributed to my team by being dependable, maintaining a positive and safe work environment, facilitated the development of both technical and interpersonal skills for all associates, and maintained a standard quality of care. While working at NVA O’Connor Road Animal Hospital, I was able to expand my management skills in assisting the hospital manager with the day to day needs of the business. I have gained experience working closely and fostering relationships with vendors and support specialists from industry leaders. I learn quickly, enjoy working hard and am eager to take on a new industry while serving your team.

Skylar Vance's Current Company Details
NVA Compassion-First

Nva Compassion-First

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Eager and passionate, dynamic hospital lead. Experience in leadership, customer service, and vet med. Seeking a position where I can learn and grow, while utilizing my experience in a new field or setting.
Skylar Vance Work Experience Details
  • Nva Compassion-First
    Customer Service Representative
    Nva Compassion-First Aug 2023 - Present
    Excelled in client and hospital support by maintaining an efficient workflow, facilitating weekly and monthly inventory, while scheduling medical appointments for hospitals across the nation. Acted as liaison between clients, hospital, and company. This position required the ability to communicate effectively, to be self-disciplined, to foster relationships and trust, and to collaborate as a team to achieve monthly department goals. Received praise from leadership for being detail oriented, adaptable, and demonstrating exceptional active listening skills. Received the highest average quality management score in a department of 60+ associates.
  • Nva Compassion-First
    Hospital Lead
    Nva Compassion-First Mar 2021 - Jul 2023
    As the sole veterinary assistant lead, I was able to focus on my professional development. Gained experience in conducting interviews and onboarding new hires, oversight of staff training, addressing staff conduct and development, and creating staff schedules monthly. Other duties include management of hospital inventory, budgeting and purchasing, and maintaining relationships with various vendors.
  • Vca Animal Hospitals
    Overnight Hospital Lead
    Vca Animal Hospitals Mar 2019 - Nov 2020
    Overnight lead and direct point of contact for two different departments at an emergency veterinary clinic, managing a team of 10+ staff members. Gained practical experience that goes beyond veterinary medicine, some examples include thinking critically under high pressure in a fast-paced environment, de-escalating various situations and resolving client concerns, obtaining and filtering pertinent information, and implementing continuously changing protocols regarding COVID-19 and staff safety, while maintaining client trust through unfamiliar times.
  • Banfield Pet Hospital
    Veterinary Assistant
    Banfield Pet Hospital Jun 2013 - Mar 2019
    Experience working in a high-pace, high-stress environment while caring for a large volume of clientele. Received professional development and training in client relations, technical writing, and time management. Daily responsibilities involved communicating with clients, maintaining DVM schedules, maintaining and updating medical records, and providing quality care to all patients and clients.

Skylar Vance Education Details

Frequently Asked Questions about Skylar Vance

What company does Skylar Vance work for?

Skylar Vance works for Nva Compassion-First

What is Skylar Vance's role at the current company?

Skylar Vance's current role is Eager and passionate, dynamic hospital lead. Experience in leadership, customer service, and vet med. Seeking a position where I can learn and grow, while utilizing my experience in a new field or setting..

What schools did Skylar Vance attend?

Skylar Vance attended Texas State University.

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