Skylar Yan Email & Phone Number

Mountain View, Ca, Us

Mountain View, Ca, Us

• Troubleshot hardware, software, and network connectivity issues • Performed physical inventory tasks for system hardware and server systems• Provides office/room phone set-ups, office set-ups, A/V set-ups to Housing staffs and residents• Prepares documentation of current and new systems being developed• Configured computer workstations and printers

• Assisted Housing staff with telephone and online help requests• Provided outstanding customer services to University Housing staff and residents• Delivered and set up computer hardware in various campus locations• Resolved any incomplete tasks to increase efficiency for customers

Round Rock, Texas, Us

• Wrote automation scripts to monitor and test for application and infrastructure uptime • Developed universal dashboard for synthetic monitoring of Dell’s internal and external websites• Created an Indoor Positioning System mobile application to locate employees and rooms for easy navigation

Round Rock, Texas, Us

• Designed a user interface that helped reduce Mean Time To Resolution (MTTR)• Developed a web application that enhanced error log viewing for developers• Participated in Dell’s first Intern hackathon and created an interactive map booking LCD panel using WPF• Participated in a buyer’s hackathon and put together the final presentation• Volunteered and cleaned up at a local park in Austin

• Effectively interpreted financial gains and expenses of the company • Converted various documents to enable co-worker comprehension• Analyzed statistical data to assist in the consultation of the direction of the company • Followed the mission of the company to provide an efficient and fluid working environment by communicating actively and working with precision

Leawood, Ks, Us

• Sold movie tickets and concessions, and cleaned accordingly in an effective manner• Followed the mission of the cinema to provide a work environment that everyone will want to work in

Marinette, Wi, Us

• Effectively handled customer’s money with care • Deposited and withdrew money with precision • Secretarial position at main office resolving phone calls • Followed the mission of the bank to provide a safe and reliable environment for customers

Miami, Fl, Us

• Provided excellent customer service to consumers by taking orders accurately in order to provide efficiency to the kitchen crew• Followed the mission of the company to provide food fast by taking orders as quick as possible, without sacrificing on potential customers

Bachelor Of Science - Bs, Computer Engineering And Computer Science

Education record