Olga Slack Email & Phone Number

San Antonio, Texas Area

The primary resource for assigned, high profile providers or groups to establish, oversee, and maintain positive relationships by assisting with or responding to complex issues regarding policies and procedures, plan design, contract language, service, claims or compensation issues, and provider education needs. Continually working at a fast pace environment while operating with a high sense of urgency to ensure provider satisfaction. Optimizes interactions with assigned providers and internal business partners to establish and maintain productive, professional relationships. Educates providers as needed to ensure compliance with contract policies and parameters, plan design, compensation process, technology, policies, and procedures. Conducted ECP webinars on implemented changes, conduct onsite visits throughout out assigned territory as business needs arise. Hired and trained high performing direct reports.

San Antonio, Texas Area

Responsible for Corporate recruitment efforts to include all aspects of the hiring process: evaluating needs, advertising, reviewing resumes, and coordinating/conducting interviews and extending offers. Direct the Company’s use of technology to leverage recruitment via Internet and Company web page. Liaison with area employment agencies, negotiating, processing and checking advertising agency billings. Participate in the development of recruitment plans to include plans for new markets. Associate Relations issues in partnership with the HR Manager/Director. Oversee projects for HR department as assigned.

San Antonio, Texas Area

Retrieve requisitions and process job orders based on clients needs. Maintain talent database, reporting, HRIS system, performance management. Experiences with full associate life cycle: hiring, onboarding to off boarding and training. Management of weekly orientation, payroll, employee relations issues/ performance management. As the onsite Client Manager, provided quality customer service, resolution of all matters involving work force planning, operations, associate training and KPI reporting.

San Antonio, Texas Area

Back office representative supported Financial Adviser, Client and Clearing Firm. Processing of all investment services such as new accounts, ACH, Fed Fund Wires, Market Orders and solved complex banking and brokerage account issues. Excellent interpersonal skills while maintaining accuracy. Proved strong business acumen in assisting Financial Adviser and Clients.

Boca Raton, Fl

Responsible for administrative support to Human Resources in Payroll, Benefits and Recruitment. Track all I-9 forms, DOT, e Verify and supporting documentation according to State standards.