Steve Lapinski Email & Phone Number

Eastern Seaboard

Managing IT projects at America Airlines stations DCA, BOS, PHL, ORH, PWM etc. Implementing all aspects of IT from circuits to network, from desktop to printing, from radio to cellular as well as enterprise wireless, AVI and security camera systems etc. Working remodeled areas, new terminals and back office areas also ticketing, ramp services, baggage.

DFW

Implementing a project to analyze the existing applications that are running on legacy hardware and software, in various environments. Developed and deploying an architecture plan which will leverage the use of shared IT systems and zoned security architecture. Execution of action items and coordination with the applicable internal IT verticals and.

• 3 years property management of residential properties.
• Previous owner and landlord, duties include: performing or scheduling all repairs, installation, renovation and maintenance.
• Performing custom remodeling of residential homes for Real Estate sales which includes drywall repair, painting, plumbing, electrical, tile, doors and trim, concrete, heating, landscaping, energy efficiency upgrades.
• Some graphic design and web site content creation.

• Managed and performed on-call support of all aspects of Mary Kay’s multimillion dollar Microsoft e-commerce web presence using IIS 6 and 7 in their domestic and international markets.
• Key to retention of the 99.8% uptime for the Mary Kay web sites and services.
• Developed policies and procedures to support the monitoring and alerting for the Mary Kay web presence using NetIQ and Tealeaf utilities.
• Created and completed change control procedures for all web server hardware, software, networking and monitoring rollouts in global markets. Products used - Remedy, Microsoft Server 2000, 2003, 2008, Active Directory.
• Created and completed change control procedures to roll out new Dot Net e-commerce applications, application change iterations, service and security patches.
• Integral part of network and server load balancing architecture using F5 Big IP and code synchronization.

• Managed and supported all Windows servers 2000 and 2003 in the Mary Kay data center for corporate, web and supply chain environments.
• Administered Exchange Email, Active Directory users and servers, DNS, WINS, file shares, load balancing, file and print administration.
• Completed the rollout and maintenance of multimillion dollar SAN and Unisys systems.
• Assembled, racked, cabled and installed all software for HP, Dell, Compaq and Unisys servers. All connectivity required for the e-commerce, corporate and supply chain environments.
• Created and maintained server naming and lists, network usage, asset management, equipment leases, fiber optic connectivity.
• Developed technical processes for load balancing, redundancy, server support and server build processes.

• Managed the company’s server support and desktop technical support teams.
• Trained helpdesk personnel on current PC support and customer service skills.
• Created standards for resolving level 1 and 2 technical issues.
• Developed and rolled out PC configuration checklists and deployment instructions.
• Computer procurement and asset manager; developed and rolled out corporate asset tracking of equipment.
• Performed high level technical support on Windows Server 2000, Windows desktop 95, 98 and XP systems, Citrix Metaframe and performed national rollouts.

• Created and managed the Year 2000 (Y2K) remediation project for BLOCKBUSTER ENTERTAINMENT GROUP.
• Managed the IT teams that upgraded the Server and desktop systems in the USA and Canada locations.
• Researched the Year 2000 problem, suggested and implemented the correct upgrade action.
• Managed and assisted the I.T. group with the remediation effort as well as other server builds and upgrade projects.

• Administered the corporate users in a Microsoft NT 4.0 network domain.
• Maintained the entire corporate network, servers, PC’s, laptops and printers.
• Administered users e-mail accounts on the Microsoft Exchange server.
• Performing direct and phone support to the company’s corporate headquarters and California users.
• Maintained archival server backups and securing monthly backup tapes.
• Completed upgrades to users PC’s O/S from NT 3.51 to NT 4.0 as well as upgrading all hardware and application software.

Foundation To Art

Architectural Design And Rendering

Diploma, High School Studies