Sepherina Latthium Email & Phone Number

• Lead and manage multiple projects, ensuring that objectives are met on time and within budget while maintaining stakeholder alignment.• Facilitate and coordinate meetings with cross-functional teams and external partners, promoting effective communication, collaboration, and problem-solving.• Develop project proposals, work plans, and timelines to support the successful execution of long-term initiatives.• Oversee participant and stakeholder engagement in project activities, including managing logistics, scheduling, and compensation processes.• Build, track, and manage project budgets, ensuring accurate financial reporting and resource allocation.• Review and provide revision suggestions on project materials, including training modules, reports, presentations, and written content.• Write and contribute to project blogs, sharing insights, experiences, and key updates to support public awareness and stakeholder engagement.• Develop and maintain an organized system for project records, creating and managing a shared Google Drive structure to ensure easy access and efficient documentation for team members.• Recruit, engage, and train participants or team members for projects, ensuring high levels of engagement and productivity.• Support the development and implementation of public awareness campaigns and strategic initiatives by gathering feedback, producing reports, and presenting insights.• Assist in tracking project metrics and maintaining organized project documentation.• Collaborate with diverse teams to address key challenges, improve processes, and ensure successful project outcomes.

Phoenix, Arizona, United States

• Work with students through the interactive process for accommodations due to disability conditions while maintaining confidentiality and compliance.• Manage 200+ caseload of all Traditional Undergraduate students requesting accommodations for specialized circumstances such as major medical or mental health issues.• Audit student-faculty interactions to investigate compliance with academic and University policies.• Research disabled student grievances and negotiate alternative resolutions to unusual situations related to disability issues.• Innovated a new process for quality improvement in office response time within first thirty days of employment, ultimately increasing efficiency for email response time.• Took the initiative to individually plan and execute creating a 140-page-plus procedure manual with all department operations for training purposes.• Used Microsoft Excel to successfully track and manage task priority for caseload of 300+ students.• Assisted with onboarding newly hired staff members and coached on task prioritization.• Managed competing demands and professionally adapted to frequent change, delays, and unexpected events.• Prepared meeting minutes for distribution and record keeping for all Student Disability Services department meetings.

Phoenix, Arizona, United States

• Reach out to new and prospective online students by implementing a phone campaign strategy that includes 100+ dials and 2+ hours of talk time per day, maintaining accurate records of each interaction.• Guide prospective students through the admissions processes by discussing program requirements, transfer credits, payment options, time commitment, technology requirements, and student support services.• Confirm student credentials and eligibility match admissions criteria for desired program.• Collaborate with team to continuously improve quality of service provided to new and prospective students.• Keep detailed and accurate records of student information while maintaining confidentiality.• Maintain positive working relationships with team members to ensure efficient communication for future student success.• Verified accurate data entry and maintenance of information in CRM system.• Managed data entry of student information and maintained updated records.

Phoenix, Arizona Area

• Develop age appropriate interventions based on behavioral goals established by the Care Team.• Identify children’s strengths and vulnerabilities carefully to determine his/her current developmental stage in a host of domains.• Implement strength-based interventions and emotional regulation strategies to children, adolescents and their families.• Assist clients in developing and maintaining positive behaviors in order to reduce and replace occurrence, frequency, and intensity of maladaptive behaviors.• Maintain positive, professional relationships with clients and their families/caregivers.• Debrief with Case Managers to identify optimal and effective behavior intervention and coping strategies.• Received training in Crisis Prevention Intervention (CPI).

Chandler, Arizona

• Facilitate on-site activities, support groups, and outings for clients.• Conduct client rounds every 15-60 minutes to check on each resident.• Build and maintain positive staff relationships to promote teamwork and better serve clients.• Recognize individuals under the influence of drugs and/or alcohol and typical behaviors associated with each.• Complete documentation for every incident and forward to the correct personnel for review.• Build rapport with and assist and counsel up to 8 patients daily.• Take and monitor vital signs, administer medications, and manage patient behavior.• Complete intake process and review policies and rules for new, incoming clients.• Received training in Crisis Prevention Intervention (CPI) and First Aid.• Assist in training new employees on duties as according to the job description.

Phoenix, Arizona

• Executed record filing system to improve document organization and management.• Collaborated with team to maintain data entry logs to track office and computer equipment.• Handled administrative and data entry work for staff.• Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.• Coordinated and scheduled meetings and conference calls to optimize scheduling of senior staff.• Interacted with company employees and outside stakeholders by phone, email, or in-person to provide information.

Phoenix, Arizona Area

• Assist the International Admissions Counselor in duties and projects as assigned.• Explain admissions and visa procedures to potential and future students.• Review courses offered at Grand Canyon University to potential and future international students.• Support and assist students through the admissions process.• Maintain up-to-date knowledge in all Admissions and International Visa procedures.• Compile academic records and relevant International/Visa documents and assist students and their families through the visa application process.• Assess student interests and skills and speak to them regarding potential suitable programs.• Assist the International Admissions Counselor in events held for incoming and future International Students.

Master Of Business Administration - Mba, Strategic Human Resources Management

Completed coursework for a Master of Business Administration through 2022-2023, though I ultimately chose to pursue professional.

Bachelors Of Science, Sociology With An Emphasis In Social Work

Activities and Societies: Life Leader for 2018-2019 Academic Year.Relevant Coursework: Case Management, Public Relations and Networking.