Sepherina Latthium Email & Phone Number

• Lead and manage multiple projects, ensuring that objectives are met on time and within budget while maintaining stakeholder alignment.
• Facilitate and coordinate meetings with cross-functional teams and external partners, promoting effective communication, collaboration, and problem-solving.
• Develop project proposals, work plans, and timelines to support the successful execution of long-term initiatives.
• Oversee participant and stakeholder engagement in project activities, including managing logistics, scheduling, and compensation processes.
• Build, track, and manage project budgets, ensuring accurate financial reporting and resource allocation.
• Review and provide revision suggestions on project materials, including training modules, reports, presentations, and written content.

Phoenix, Arizona, United States

• Work with students through the interactive process for accommodations due to disability conditions while maintaining confidentiality and compliance.
• Manage 200+ caseload of all Traditional Undergraduate students requesting accommodations for specialized circumstances such as major medical or mental health issues.
• Audit student-faculty interactions to investigate compliance with academic and University policies.
• Research disabled student grievances and negotiate alternative resolutions to unusual situations related to disability issues.
• Innovated a new process for quality improvement in office response time within first thirty days of employment, ultimately increasing efficiency for email response time.
• Took the initiative to individually plan and execute creating a 140-page-plus procedure manual with all department operations for training purposes.

Phoenix, Arizona, United States

• Reach out to new and prospective online students by implementing a phone campaign strategy that includes 100+ dials and 2+ hours of talk time per day, maintaining accurate records of each interaction.
• Guide prospective students through the admissions processes by discussing program requirements, transfer credits, payment options, time commitment, technology requirements, and student support services.
• Confirm student credentials and eligibility match admissions criteria for desired program.
• Collaborate with team to continuously improve quality of service provided to new and prospective students.
• Keep detailed and accurate records of student information while maintaining confidentiality.
• Maintain positive working relationships with team members to ensure efficient communication for future student success.

Phoenix, Arizona Area

• Develop age appropriate interventions based on behavioral goals established by the Care Team.
• Identify children’s strengths and vulnerabilities carefully to determine his/her current developmental stage in a host of domains.
• Implement strength-based interventions and emotional regulation strategies to children, adolescents and their families.
• Assist clients in developing and maintaining positive behaviors in order to reduce and replace occurrence, frequency, and intensity of maladaptive behaviors.
• Maintain positive, professional relationships with clients and their families/caregivers.
• Debrief with Case Managers to identify optimal and effective behavior intervention and coping strategies.

Chandler, Arizona

• Facilitate on-site activities, support groups, and outings for clients.
• Conduct client rounds every 15-60 minutes to check on each resident.
• Build and maintain positive staff relationships to promote teamwork and better serve clients.
• Recognize individuals under the influence of drugs and/or alcohol and typical behaviors associated with each.
• Complete documentation for every incident and forward to the correct personnel for review.
• Build rapport with and assist and counsel up to 8 patients daily.

Phoenix, Arizona

• Executed record filing system to improve document organization and management.
• Collaborated with team to maintain data entry logs to track office and computer equipment.
• Handled administrative and data entry work for staff.
• Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
• Coordinated and scheduled meetings and conference calls to optimize scheduling of senior staff.
• Interacted with company employees and outside stakeholders by phone, email, or in-person to provide information.

Phoenix, Arizona Area

• Assist the International Admissions Counselor in duties and projects as assigned.
• Explain admissions and visa procedures to potential and future students.
• Review courses offered at Grand Canyon University to potential and future international students.
• Support and assist students through the admissions process.
• Maintain up-to-date knowledge in all Admissions and International Visa procedures.
• Compile academic records and relevant International/Visa documents and assist students and their families through the visa application process.

Master Of Business Administration - Mba, Strategic Human Resources Management

Completed coursework for a Master of Business Administration through 2022-2023, though I ultimately chose to pursue professional.

Bachelors Of Science, Sociology With An Emphasis In Social Work

Activities and Societies: Life Leader for 2018-2019 Academic Year.Relevant Coursework: Case Management, Public Relations and Networking.