Stephan Burns Email and Phone Number
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Stephan Burns personal email
Currently serving as a Product Leader on the Payment Platform team at Headway, I specialize in creating seamless and scalable payment solutions that enhance the users experience while driving financial efficiency. My expertise lies in building payment systems, optimizing billing processes, and ensuring that every touchpoint in the payment journey is intuitive, secure, and customer-focused.At Headway, I lead cross-functional teams to deliver cutting-edge payment platforms that streamline transactions for healthcare providers and patients, ensuring a smooth and efficient user payment experience. By leveraging deep insights into financial operations, I develop experiences that simplify complex payment workflows and maximize user satisfaction.In my previous role at Asana, I spearheaded various initiatives to improve the payment experience across the platform, from refining billing processes to optimizing payment flows for both customers and internal teams. By focusing on user-centered design and operational efficiency, I helped transform how users interact with financial systems, ensuring smoother, more transparent payment experiences.With a passion for transforming billing systems into user-friendly, business-enabling platforms, I thrive on delivering innovative solutions that meet the evolving needs of the market.Key Areas of Expertise:- Payment Systems & User Payment Experience- Billing & Subscription Management- Financial Operations & Efficiency- Customer-Centric Payment Solutions- Incentive and Retention Growth- Channel Partnerships- Cross-Functional Team Leadership
Headway
View- Website:
- headway.co
- Employees:
- 2864
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Product Lead - Payments And Billing PodHeadwayNew York, Ny, Us
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Product - Payment PlatformHeadway Oct 2024 - PresentNew York, Us
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Senior Product ManagerAsana Sep 2022 - Sep 2024San Francisco, California, UsPayment Platform -
Product ManagerAsana Jul 2021 - Aug 2022San Francisco, California, UsPayment Platform
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Product ManagerVisa Nov 2020 - Jul 2021Foster City, California, Us -
Senior Associate Product ManagerVisa Aug 2019 - Nov 2020Foster City, California, Us
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Associate Product ManagerVisa Sep 2018 - Aug 2019Foster City, California, UsProduct Manager/Owner leading roadmap, technical requirement design, and product strategy for Visa Loyalty Platform Services (VLPS); currently driving loyalty campaigns for Issuers, Merchants, and Program Providers in 43 countries for over 120 million cardholders that generated over 667 million transactions and 20B in purchase volume in FY20. VLPS utilizes transactional data from across Visa's global clients to deploy on-going or fixed-length loyalty programs. With VLPS we can identify, qualify, calculate, award cardholders and provide insightful reporting to clients for future targeted campaigns.SME and Product Manager leading roadmap, technical requirement design, and product strategy for Statement Credit Rewards APIs for all Visa Loyalty Products in AP, CEMEA, LAC, NA, and EU that generated $50M in awards to cardholders in FY20. Statement Credit Rewards are utilized to fulfill rewards for 350+ loyalty programs and offers through the usage of the Visa Network and APIs.
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Portfolio AnalystBny Mellon Wealth Management Jul 2017 - Sep 2018New York, Ny, UsManaged the relationship and investment portfolio of high-net worth individuals by executing investment analysis, economic trend analysis and client directed asset allocation. -
Its Lab ConsultantPenn State University Aug 2015 - Jun 2017University Park, Pa, UsLab Consultants blend customer service skills with technical knowledge to help Penn State students, faculty, and staff with technology questions in the campus computer labs and technology classrooms. Lab Consulting provides technical support in 85 locations at University Park. -
Undergraduate Grader/Ta For Money And BankingPenn State University Jan 2017 - May 2017University Park, Pa, UsEcon 351 Money and Banking is a course taught by Dr. Russell Chuderewicz that teaches students about the Federal Reserve and the conduct of monetary policy both past and present, the term and risk structures of interest rates with the application of the Taylor Rule, efficient market theory and the determination of stock and bond prices, and lastly derivatives focusing on futures, options, futures options and hedging with futures and options. Responsibilities & Achievements: - Finished in the top 1% of class in Fall 2015- Selected as an Undergraduate TA for the Spring 2017 - Manage grading of homework, exams, projects- Serve as a resource of the course material to students Skills Acquired: - Derivative, Stock and Bond analysis, strategy and trading in relation to portfolio management - Knowledgeable of the Economic indicators and practices conducted by the Federal Reserve Bank
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Portfolio ManagerPenn State University Aug 2015 - Dec 2015University Park, Pa, UsIn Finance 301 teams were assigned to manage an investment portfolio throughout the semester and work through different financial topics and strategies. Each week a group member was chosen to present our solutions on different topics of financial analysis. Responsibilities & Achievements: - Achieved a 10.4% positive return - Performed final buys/trades in various investment vehicles- Organized the strategy of the portfolio with financial analysis and risk management - Utilized Excel and the Bloomberg Terminal to effectively manage the portfolio - Presented financial topics and analysis dealing with topics in finance and the portfolioSkills Acquired: - Financial analysis of financial statements - Researching of stocks and other investment vehicles with the Bloomberg Terminal - Portfolio Strategies and risk management implementation - Organizational effectiveness with the managing of an investment portfolio in Excel - Collaboration with teammates to succeed goals - Understanding of financial topics and valuation methods- Presentation of financial ideas and solutions to an audience
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Note TakerNittany Notes Jan 2017 - May 2017Nittany Notes is a company based in the State College Area where students are able to purchases notes that supplement the material of class lectures. Note takers are trained thoroughly on how to illustrate notes in an effective manner that helps students get closer to A’s. -
Planning InternAmerican Eagle Outfitters Jun 2016 - Aug 2016Pittsburgh, Pa, UsThe Inventory Planning Internship prepares college age students to be financial leaders in American Eagle’s product and assortment choices. This internship allows you to explore all functions within Inventory Planning and teaches you how to make the best business decisions for company growth.
Stephan Burns Skills
Stephan Burns Education Details
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Penn State UniversityEconomics -
Stanford Continuing StudiesProduct Management
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Uc Berkeley ExtensionUser Experience
Frequently Asked Questions about Stephan Burns
What company does Stephan Burns work for?
Stephan Burns works for Headway
What is Stephan Burns's role at the current company?
Stephan Burns's current role is Product Lead - Payments and Billing Pod.
What is Stephan Burns's email address?
Stephan Burns's email address is st****@****ana.com
What schools did Stephan Burns attend?
Stephan Burns attended Penn State University, Stanford Continuing Studies, Uc Berkeley Extension.
What are some of Stephan Burns's interests?
Stephan Burns has interest in Football, Cars, Economics, Entertainment Industry, Hockey, Children, Environment, Finance, Fitness, Science And Technology.
What skills is Stephan Burns known for?
Stephan Burns has skills like Microsoft Office, Teamwork, Microsoft Word, Powerpoint, Time Management, Organizational Effectiveness, Microsoft Excel, Problem Solving, Fundraising, Collaborative Problem Solving, Decision Making, Acoustic Guitar.
Who are Stephan Burns's colleagues?
Stephan Burns's colleagues are Michael Atwood, Christopher Barone, Chelsea Bailey, Chad Gunville, Diane Cleary, Lcsw-R, Acsw, Wilmarie Feliz Lmhc, Cctp, Elizabeth Clark.
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