Customer Service Operations Analyst Ii
Current
Feb 2016 - Present
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Shannon Martin Email & Phone Number
Customer Service Operations Analyst II
at
Public Consulting Group
LinkedIn matched
✓ Verified May 2026
3 data sources
Profile completeness 100%
Current company
Role
Customer Service Operations Analyst II
Location
Greater Philadelphia, United States, United States
Company size
Who is Shannon Martin? Overview
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Quick answer
Shannon Martin is listed as Customer Service Operations Analyst II at Public Consulting Group, a company with 2272 employees, based in Greater Philadelphia, United States, United States. AeroLeads shows a matched LinkedIn profile for Shannon Martin.
Shannon Martin previously worked as Medical Diagnostics Customer Service at Ge Healthcare and Logistics Account Executive at Total Quality Logistics. Shannon Martin holds Communications/English from University Of Scranton.
Company email context
Email format at Public Consulting Group
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Public Consulting Group
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Profile bio
About Shannon Martin
Driven Operations and Service Director with a proven track record of increasing productivity, efficiency, and customer satisfaction. Innovative professional accustomed to managing considerable corporate budgets; background in advertising and strategic marketing. Career success in exceeding quality standards and expectations. Dedicated to upholding and building corporate reputation. Excellent analytical, organizational, and leadership skills. Seasoned, collaborative leader skilled in motivating staff to achieve aggressive goals and objectives.
Listed skills include Leadership, Training, Customer Satisfaction, Operations Management, and 45 others.
Current workplace
Shannon Martin's current company
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Public Consulting Group
4 roles
Shannon Martin work experience
A career timeline built from the work history available for this profile.
Medical Diagnostics Customer Service
Aug 2013 - May 2015
Logistics Account Executive
Total revenue exceeded $4 million, with profits of $600k, on 4,000 loads and an average margin of 27%. Negotiated pricing points for customers on a daily basis with changing market conditions resulting in customer annual transportation savings of over $400,000 per year Managed 6 Logistics Account Executive Trainees (LAETs) through the duration of their.
Feb 2008 - Dec 2012
Manager Of Graduate Programs
Oversaw an Assistant Director, focusing on employee career development.Managed Graduate Department budget, and drove record profits by increasing enrollment by 17% and reducing advertising expenditures.Provide customer service and operations management for all graduate-level test preparation programs within one of the largest regional offices.Achieved a.
Jul 2000 - Jun 2007
Team & coworkers
Colleagues at Public Consulting Group
Other employees you can reach at publicconsultinggroup.com. View company contacts for 2272 employees →
ST
Summer Thornfeldt
Colleague at Public Consulting Group
Portland, Oregon Metropolitan Area, United States
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S(
Shuxian (Karmen) Situ
Colleague at Public Consulting Group
Greater Boston, United States
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JB
Jaime Brown
Colleague at Public Consulting Group
Dublin, Ohio, United States, United States
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FD
Felix David
Colleague at Public Consulting Group
Greater Orlando, United States
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AS
Armondo Shanes
Colleague at Public Consulting Group
Syracuse, New York, United States, United States
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RH
Radene Hinkle
Colleague at Public Consulting Group
Greater Roanoke Area, United States
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JD
Jack Dewitt
Colleague at Public Consulting Group
Westport, Connecticut, United States, United States
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SP
Sandy Pillar
Colleague at Public Consulting Group
Greater Chicago Area, United States
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AE
Alissa Eisenberg
Colleague at Public Consulting Group
Edmond, Oklahoma, United States, United States
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MR
Matthew Reidy
Colleague at Public Consulting Group
Worcester, Massachusetts, United States, United States
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Summer Thornfeldt
Colleague at Public Consulting Group
Portland, Oregon Metropolitan Area, United States
View →
S(
Shuxian (Karmen) Situ
Colleague at Public Consulting Group
Greater Boston, United States
View →
JB
Jaime Brown
Colleague at Public Consulting Group
Dublin, Ohio, United States, United States
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FD
Felix David
Colleague at Public Consulting Group
Greater Orlando, United States
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AS
Armondo Shanes
Colleague at Public Consulting Group
Syracuse, New York, United States, United States
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RH
Radene Hinkle
Colleague at Public Consulting Group
Greater Roanoke Area, United States
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JD
Jack Dewitt
Colleague at Public Consulting Group
Westport, Connecticut, United States, United States
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SP
Sandy Pillar
Colleague at Public Consulting Group
Greater Chicago Area, United States
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AE
Alissa Eisenberg
Colleague at Public Consulting Group
Edmond, Oklahoma, United States, United States
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MR
Matthew Reidy
Colleague at Public Consulting Group
Worcester, Massachusetts, United States, United States
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1 education record
Shannon Martin education
FAQ
Frequently asked questions about Shannon Martin
Quick answers generated from the profile data available on this page.
What company does Shannon Martin work for?
Shannon Martin works for Public Consulting Group.
What is Shannon Martin's role at Public Consulting Group?
Shannon Martin is listed as Customer Service Operations Analyst II at Public Consulting Group.
Where is Shannon Martin based?
Shannon Martin is based in Greater Philadelphia, United States, United States while working with Public Consulting Group.
What companies has Shannon Martin worked for?
Shannon Martin has worked for Public Consulting Group, Ge Healthcare, Total Quality Logistics, and The Princeton Review.
Who are Shannon Martin's colleagues at Public Consulting Group?
Shannon Martin's colleagues at Public Consulting Group include Summer Thornfeldt, Shuxian (Karmen) Situ, Jaime Brown, Felix David, and Armondo Shanes.
How can I contact Shannon Martin?
You can use AeroLeads to view verified contact signals for Shannon Martin at Public Consulting Group, including work email, phone, and LinkedIn data when available.
What schools did Shannon Martin attend?
Shannon Martin holds Communications/English from University Of Scranton.
What skills is Shannon Martin known for?
Shannon Martin is listed with skills including Leadership, Training, Customer Satisfaction, Operations Management, Supply Chain, 3Pl, Transportation, and Cold Calling.
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