Sloan Luebbert Email & Phone Number

Muncie, Indiana, United States

• Trained and supported 63 faculty and 300 students in over 1,000 simulations annually, using learning management technology
• Created implementation plans for new technology in the Nursing Simulation Center
• Participated in the migration between cloud storage services (Box to SharePoint)

• Strategized the market entry for a SaaS application, within an agile product team
• Designed resources to establish client relationships

Muncie, Indiana, United States

• Provided high-level support services to clients, including Help Desk Support, IT Consulting, Network & Server Management
• Managed an ERP application, and performed database management functions

Muncie, Indiana, United States

• Developed a website, using HTML and CSS, to host resources curated for the State’s computer science curriculum
• Delivered instructional resources that incorporated computer science education into Muncie public schools, introducing computer science to 39 schools, with a large minority population

Muncie, Indiana, United States

• Followed the System Development Life Cycle to evaluate and recommended a new security process design for the sixth busiest U.S. airport in commercial cargo traffic annually
• Worked within a team to deliver a comprehensive report consisting of implementation and maintenance plans, as well as project scope, feasibility analysis, and root cause analysis

Muncie, Indiana, United States

• Facilitated the business-to-business sale of highly specialized parts in a fast-paced environment
• Maintained an efficient inventory management system
• Grew customer service skills through interaction with commercial clients

Muncie, Indiana Area

• Transported disabled faculty and students to their desired location on an on-call basis
• Coordinated stops on a route in an instant to efficiently manage time
• Inspected and recorded information about buses before dispatching and after fueling

Fort Wayne, Indiana Area

• Consistently received five 5-out-of-5-star reviews per week from clients, earning a temporary $5 raise for that week as part of an incentive program
• Led groups of 3-6 subordinate workers to maximize efficiency to complete a job within the estimated hours
• Operated and drove expertly packed box trucks filled with customer’s belongings
• Greeted several customers on location, always arriving on time within the estimated-time-of-arrival
• Entrusted with handling antique furniture, safes, and other large heavy equipment with care
• Organized dispatch with other drivers to make sure the limited equipment was allocated to correct trucks

Fort Wayne, Indiana Area

• Collaborated with teams varying from 3-20 crew members to erect complex tent frames and vinyl canvas
• Engaged in customer service to satisfy customer’s vision
• Mapped out and set up complex wiring layouts to provide lighting and electrical sockets to tents
• Operated heavy machinery including box trucks, forklifts, gas-powered stake drivers, hydraulic stake puller
• Travelled to multiple states to deliver or receive equipment

Fort Wayne, Indiana Area

• Determined a lifeguard rotation based on numerous factors
• Trained first-year lifeguards on protocols and procedures
• Enforced rules of the pool to ensure the safety of patrons
• Sold and persuaded potential customers on a membership type to purchase to best suit their wants and needs
• Ran a clean and healthy concessions stand
• Maintained and fixed equipment (generators, pumps, filtration systems), cleaned and inspected grounds/pools

Master'S Degree, Information And Communication Sciences

Bachelor'S Degree, Computer Information Systems

Activities and Societies: Association of Information Technology Professionals - USITCC Premier Chapter Award 2020 | Ball State University.

Minor, Computer Science