Jaqueline Silva Email & Phone Number

São Paulo, Brasil

Santos, São Paulo, Brasil

Distrito Colombo, Província Ocidental, Seri-Lanca

São Paulo, São Paulo, Brasil

São Paulo, São Paulo, Brasil

Leadership and Team Development:*Led a team of 4 individuals, providing comprehensive training on Incoterms, OMC, and quoting procedures for various transportation modes (road, air, sea - FCL, LCL).*Ensured team proficiency in cost allocation for different Incoterms and facilitated their ability to secure profitable deals.Departmental Organization and Partnerships:*Orchestrated the reorganization of the department, resulting in successful collaboration with partner freight forwarders.*Actively participated in global conferences to expand partnerships in the Brazilian market, offering top-tier services.Multifaceted Role:*Excelled in a multifaceted role that encompassed quotation preparation, inside sales, operational oversight (primarily export, but adaptable to import), and team management.*Maintained regular meetings with carriers, airlines, and national transporters, delivering weekly team feedback and monthly reports to company leadership.International Engagement:*Prospected international clients, with a focus on freight forwarders, and prepared quotations for both international and national shipments within specified Incoterms.*Actively participated in international conferences and fairs, including WCA in Singapore, GLA in Thailand, C5C in Berlin, and WCA in Hong Kong, to expand the company's global presence and foster partnerships.Client Relationship Management:*Initiated and nurtured relationships with domestic clients, providing essential post-sales support to all involved parties, including our department and partner companies.*Secured new shipments from partner organizations and engaged with Brazilian customers to facilitate seamless shipment processes, including providing comprehensive handover instructions for the operational team.These achievements and responsibilities highlight my leadership, organizational, and international engagement skills, contributing significantly to the growth and success of the company.

São Paulo, Brasil

Prospecting of overseas customers, usually freight forwarder, quotation of international or national freight within the requested incoterm. Participation in fairs and international conferences relevant to Networks in which the company is part of (Conferences attended: C5C: Croatia) for the purpose of introduce the company, create a working partnership with other companies, understand how foreign trade works in other countries, based in other companies and their legislation. Prospecting of national clients, besides giving after sales support for all the companies involved and the department of our company.To get new shipments from our partners and to contact customer in Brazil to proceed with shipment. To provide Handover with complete instructions for operational team to proceed with coordination.

São Paulo

Prospecting of overseas customers, usually freight forwarder, quotation of international or national freight within the requested incoterm. Participation in fairs and international conferences relevant to Networks in which the company is part of (COnferences attended: C5C: Amsterdan | WCA: Dubai | ALFA: Athens ) for the purpose of introduce the company, create a working partnership with other companies, understand how foreign trade works in other countries, based in other companies and their legislation. Prospecting of national clients, besides giving after sales support for all the companies involved and the department of our company.To get new shipments from our partners and to contact customer in Brazil to proceed with shipment. To provide Handover with complete instructions for operational team to proceed with coordination.

São Paulo, São Paulo

International Business Development Specialist*Prospecting and Relationship Building*Successfully cultivated overseas customer relationships, predominantly with freight forwarders.Expertly prepared quotations for international and national freight shipments, adhering to requested incoterms.*Actively participated in international fairs and conferences, including recent engagements in Berlin, Germany, and Antalya, Turkey.Networking and Industry Engagement*Played a pivotal role in introducing the company to a global audience, establishing collaborative partnerships with international firms.*Demonstrated commitment to understanding foreign trade dynamics, foreign legislation, and market intricacies through interactions with global counterparts.National Client Acquisition*Spearheaded efforts in prospecting and acquiring national clients, contributing to the expansion of the company's domestic client base.*Provided dedicated after-sales support to ensure client satisfaction and continued partnerships.Coordinated Logistics*Orchestrated the coordination of shipments, engaging with international partners and liaising with clients in Brazil to facilitate smooth logistics operations.*Furnished comprehensive operational instructions to the in-house team, ensuring seamless execution.

São Paulo, São Paulo

EXPORT:*Effectively coordinated export shipments in collaboration with destination freight forwarders.*Managed the entire communication process between shippers and freight forwarders, ensuring a seamless shipment process.*Thoroughly checked orders, including packing lists and commercial invoices, in partnership with exporters.*Facilitated the transmission of essential documentation to freight forwarders to initiate shipment coordination.*Provided FCL or LCL freight quotes to relevant personnel responsible for shipments (cargo agents, consignees, or shippers).*Coordinated booking requests after contract finalization with the Freight Forwarder partner. *Oversaw the receipt and review of drafts, ensuring mutual approval.*Managed the VGM (Verified Gross Mass) process to meet crucial deadlines.*Monitored shipment confirmations and communicated costs and HBL (House Bill of Lading) details to exporters.*Facilitated the transmission of final MBL (Master Bill of Lading) and HBL to importers.*Issued debit and credit notes to destination agents.*Maintained comprehensive tracking and updates in the SmartComex system.IMPORT: *Coordinated import shipments, both maritime and air, in collaboration with origin freight forwarders and importers.*Verified and obtained approval for new shipments.*Ensured real-time updates in the SmartComex system.*Facilitated booking approvals.*Conducted thorough draft conferences for BL (Bill of Lading) or AWB (Airway Bill), sending drafts for importer approval.*Managed the receipt, pre-alert, and deconsolidation process.*Oversaw the receipt, review, and handling of original documents.*Coordinated courier requests.*Conducted Merchant CE (Customs Entry) conferences.*Facilitated the transmission of merchant information to importers.*Tracked vessel arrivals and ensured compliance with regulations, including DAE (Declaration of Arrival and Exit) and Mantra (Manifesto de Transito de Carga).

São Paulo, São Paulo

*Coordinated export shipments in collaboration with destination freight forwarders.*Ensured effective communication between the shipper and the destination freight forwarder, minimizing potential shipment issues.*Conducted comprehensive document checks, including packing lists, invoices, and Nf-e (Nota Fiscal Eletrônica), in coordination with the shipper.*Transmitted the verified documentation to the destination agent for approval before initiating shipment coordination.*Negotiated FCL (Full Container Load) or LCL (Less than Container Load) rates with carriers or co-loaders.*Disseminated rate information to relevant stakeholders, including agents at the destination, shippers, or consignees.*Initiated booking requests after securing freight approvals.*Managed the receipt and review of drafts, securing mutual approval from both parties.*Oversaw the transmission of Verified Gross Mass (VGM) data.*Tracked shipment confirmations and provided House Bill of Lading (HBL) details to the shipper.*Transmitted final Master Bill of Lading (MBL) and HBL to consignees.*Issued debit and credit notes to destination agents.*Monitored cargo status and awaited the return of empty containers.*Proficiently utilized the internal system "NETSHIP" for streamlined coordination and record-keeping.

Guarulhos

*Proficiently managed export operations for a prominent company within the industry.*Took responsibility for requesting bookings with shipping lines or airlines, ensuring smooth logistics processes.*Vigilantly controlled international storage to guarantee accurate billing by the commercial department.*Assessed and selected container types and equipment to optimize cargo space and minimize freight costs.*Efficiently issued international cargo documentation (CIF or CIP) utilizing the insurance company's systems.*Coordinated the submission of essential documents to the broker to expedite cargo release.*Maintained open communication with carriers to adhere to deadlines and facilitate container release.*Oversaw the entire process, including warehouse operations and equipment transport to airports/ports.*Managed the meticulous organization of documents for container stuffing.*Accurately recorded and launched freight rates into the system, ensuring timely payment by the financial department.*Actively participated in meetings to negotiate freight terms, both domestically and internationally.

Master Degree - Certificate In International Business, International Business

Tecnólogo, Comércio Exterior

Hsk 4, Mandarim

Hsk4上, Second Language Learning

Despacho Aduaneiro, Despacho Aduaneiro

Activities and Societies: Trabalho ao Sistema Siscomex

Gestão De Armazenagem, Gestão Da Cadeia De Suprimentos E Logística

Advanced 2, Ensino De Inglês Como Segundo Idioma

Basico, Espanhol

Spanish Language And Literature