Sorina-Marlis Stefan Email & Phone Number

London, England, Gb

London, England, Gb

Leading the development of a new pay framework for scientists within the Department of Environment, ensuring alignment with capability and equitable compensation. Spearheading strategic initiatives that involve cross-functional collaboration and innovative problem-solving.

London, England, United Kingdom

London, United Kingdom

Researched and analysed consumer psychology and needs in an effort to perfect the store layout. Resulted in a 10% revenue increase, improved customer satisfaction based on surveys, and facilitated both customer and staff accessibility.Assisted with coordinating monthly and annual budget plans for visual merchandising stock and display change, driving conversations on all levels required, while employing a customer first strategy.Analysed monthly and yearly targets and recommend visual changes and solutions to grow customer interest.Monitored sales activities and took necessary action to increase sales.

London, United Kingdom

Handled financial transactions using CRM, while responsible for the consumer engagement to strengthen sales, loyalty and retention.Performed data analysis to identify trends and outliers that could be indicative of customer engagement and preference.Assisted customers with queries and pique their interest consistently, meeting and exceeding performance metrics, e.g. monthly sales target achieved 85% since joining.Developed relationships with potential clients through email, cold calling, and personal meetings, hence ensured high levels of customer satisfaction through excellent sales service.Assessed customers’ needs and provide assistance and information on product features as well as remain knowledgeable on products offered and discuss available options.Maintained in-stock and presentable conditions in the assigned areas.Cross sell products.Handle returns of merchandise.Team up with co-workers to ensure proper customer service.Comply with inventory control procedures.

Marex Spectron Protrader

Professional trading experience completed over the course of 5 intensive weeks.Analysed the fundamental factors that would affect the market, e.g. GDP, inflation and interest rates, and ranked according to their correlations. Traded simulated stock, using the trading technologies platform, index options, index futures and commodities using taught strategies; later in a self-initialised strategy, achieving high profit with minimum drawdowns during the one-month trading period. Technically analysed by recognising and identifying trend lines – when uptrends or downtrends occurred continuation or reversal patterns signalled those changes and acted accordingly.Made recommendations on which stocks to buy/sell as part of a short/long investment strategy.Used Bloomberg, Reuters and Excel extensively.

Kingston Upon Thames, United Kingdom

Designing activities to stimulate interest in STEM related subjects(Mathematics), to inspire young people, students and individuals with an interest in mathematics to pursue the study of science and technology based subjects.The activities were to be ‘hands-on’, impressive, sophisticated which involved the construction of a concrete physical artefact as well as requiring some intellectual effort.During my period as an intern, my main role was creating such activities and making sure they would trigger interest to different constituencies.Overall, the research and the activities created improved student engagement by 15% in comparison to previous years.

London, United Kingdom

Managed meetings and events for clients, e.g. sourcing and booking of venues and practical arrangements as part of my secondments in companies such as: Avanta Serviced Group, Mercedes Fetter Lane, Volkswagen Twickenham, etc.Performed various social tasks e.g., meeting and greeting our visitors, answering queries andclient requests as well as screening phone calls.Created timesheets to better organise our team.Performed various financial tasks from preparing and sending out invoices to managing ourbalance sheets, ensuring our finances were accurate and up to date. Ensured visitors’ admission conformed with the visitors’ book and the security passes. Organised and sorted mail and deliveries.

London, United Kingdom

Used and further developed my communication and customer service skills, either as a cashier or as a sales assistant.Organised and managed the stock room, improving the quality of our customer services.Coordinated with the other staff members to ensure our customers’ satisfaction while at thesame time improving my team working skills.

London, United Kingdom

Monitored accounts payable and receivable ledgers ensuring our finances were accurate and up to date.Planned, scoped and executed financial statements, sending out invoices, and managing our balance sheets.Variance analysis of company performance against budgets for strategy alignment.Created timesheets and looked after payroll to better organise our team.

Master Of Science - Msc, Risk And Disaster Science

Activities and Societies: Student Representative: collected the opinions of my cohort, represented them and worked in partnership.

Bachelor Of Science With Honours Financial Mathematics With Business, Mathematics

Activities and Societies: Student Representative, Pi SocietyStudent Representative : Further developed abilities gained while working.