Stephanie Magaha Email & Phone Number

Pasadena, Md

Bought and rebranded an under performing laundromat that offered self serve machines and a wash and fold service. Increased sales and customer base. Installed and implemented a new business management software system. Oversaw day to day operations and managed a staff of 5 attendants.

Towson, Md

Administratively supported the Executive Team. Provided professional and personal support to the Owner/President and his family including travel arrangements and calendar obligations. Collaborated on company wide communication from the President as well as organized events and special incentives to employees. Managed a company wide scholarship program for employees and their families. Oversaw non profit, Wheels for Change, which donated vehicles to other non profits in need.

Greater San Diego Area

Educated buyers and sellers on current market trends to empower them in making smart real estate decisions. Consulted with clients to determine their real estate goals and assist by providing solutions and guidance to help achieve them. Successfully negotiated offers and contracts resulting in $14+ Million in sales volume. Oversaw client transactions through closing while avoiding red flags along the way. Prepared and proof read contracts, offers and agreements. Provided exceptional customer service to our clients by undertadning and exceeding their expectations.

La Jolla, Ca

Planned corporate and personal travel accommodations for the Vice President both locally and internationally. Produced sales and productivity reports while evaluating and implementing ways to improve their functionality. Managed office staff and daily operations of Vice President’s current projects such as forecasting, budgets and compensation packages.

Silver Spring, Maryland, United States

Positively interacted with customers on a daily basis to resolve concerns in sales, finance and service. Improved Corporate office supply expense by decreasing purchases 40%. Produced weekly and monthly retail sales reports, using Excel, to include 19 dealerships with 14 different franchises. Successfully coordinated the logistics for large scale events up to 8,000 people, during times of budget constraints, such as a 2-day car sale at FedEx Stadium. Organized a call center support team for customers who were concerned about the safety of their vehicle, during the Toyota recalls of 2010. Coordinated a summit with 80 managers and corporate vendors to structure sales and performance goals and review action plans for the coming year. Conducted reference and background checks for new hires while submitting final approval packages for 30+ employee placements each mont

Worked closely with the Regional Training Specialist, visiting multiple dealerships throughout the region, introducing new pilot programs and assisting in training requirements.