Haris Smajić Email and Phone Number
Haris Smajić work email
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Haris Smajić personal email
IT professional with a Master's degree in IT Management, 6+ years of experience in service management, business analysis, and quality assurance. Proven track record of driving positive business outcomes in the banking and telecommunications industries. Eager to leverage my skills and experience to drive positive business outcomes in a new role.
Zira
View- Website:
- zira.com.ba
- Employees:
- 111
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Senior Quality Assurance EngineerZira Apr 2023 - PresentSarajevo, Federation Of Bosnia And Herzegovina, Bosnia And Herzegovina• Designing and developing test strategies and test cases to ensure the final solution meets business objectives and customer requirements.• Collaborating with stakeholders, business analysts, and the development team to understand and interpret business and technical requirements.• Performing different types of testing including Unit, Integration, UAT, and E2E, logging the results and any identified problems.• Reporting on analysis and test activities, and communicating with both internal and external stakeholders on quality assurance results.• Estimating, prioritizing, planning and coordinating testing activities, and working closely with developers to integrate testing into the development and build processes.• Identifying and implementing solution-wise processes and functional improvements to drive positive business outcome.
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Quality Assurance EngineerZira Jan 2022 - Apr 2023Sarajevo, Federation Of Bosnia And Herzegovina, Bosnia And Herzegovina• Designing and developing test strategies and test cases to ensure the final solution meets business objectives and customer requirements.• Collaborating with stakeholders, business analysts, and the development team to understand and interpret business and technical requirements.• Performing different types of testing including Unit, Integration, UAT, and E2E, logging the results and any identified problems.• Reporting on analysis and test activities, and communicating with both internal and external stakeholders on quality assurance results.• Estimating, prioritizing, planning and coordinating testing activities, and working closely with developers to integrate testing into the development and build processes.• Identifying and implementing solution-wise processes and functional improvements to drive positive business outcome.
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Process ManagerSparkasse Bank Dd Bih Sep 2021 - Jan 2022• Business process analysis• Leading projects in the domain of product and process development and improvement.• Feasibility and cost-benefit analysis of process improvement initiatives.• Monitoring financial results of completed projects.• Business analysis for RPA projects. -
It Service ManagerSparkasse Bank Dd Bih Jan 2019 - Sep 2021Sarajevo• Managing incident and service requests by identifying, logging, initial investigation and diagnosis, categorization, prioritization, assignment, SLA management, escalation, and reporting.• Implementing various services in the company's ticketing system, with a focus on meeting internal clients' needs, and defining, monitoring, and reporting on related SLA.• Leading the change request process from start to finish by considering business strategy, c/b analysis, and legislation.• Coordinating with internal development teams and external associates at different stages of system development.• Leading the Change Request Board, and all processes related to UAT and Release management.• Mentoring and leading a team of 4 colleagues.
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Change AdministratorSparkasse Bank Dd Bih May 2018 - Jan 2019Sarajevo• Leading the change management process for transactional and reporting systems.• Analyzing change requests in coordination with the system architect team.• Classifying and prioritizing change requests based on business needs, company strategy, and local regulations.• Tracking and reporting on the change request portfolio.• Direct involvement in projects that require information system changes.• Actively participating in process and product analysis.• Coordinating testing activities for each change request and project.
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Associate AccountantSedimex, Ltd. Feb 2017 - Nov 2017Job responsibilities: - Accounting and auditing- Bookkeeping- Financial and inventory accounting- Preparation of financial statements
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Teaching FellowSchool Of Economics And Business, Sarajevo Oct 2016 - Aug 2017SarajevoTeaching Fellow at following subjects: • Business Informatics• Management Information Systems• Decision Support Systems -
Associate At Distance Learning Team At Management And Information CenterSchool Of Economics And Business, Sarajevo Nov 2015 - Sep 2016Bosnia And Herzegovina- Providing support to students, teachers and associates at the Distance Learning studies.- Managing online courses and working on the Moodle platform.- Working on improvement of the online teaching process through focus groups and questionnaires.- Performing various tasks for the needs of Faculty and Center.
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Data ScienceSmartpa D.O.O. Apr 2017 - Jul 2017
Haris Smajić Skills
Haris Smajić Education Details
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School Of Economics And Business, University Of Sarajevo9,93 -
School Of Economics And Business, University Of Sarajevo9,09
Frequently Asked Questions about Haris Smajić
What company does Haris Smajić work for?
Haris Smajić works for Zira
What is Haris Smajić's role at the current company?
Haris Smajić's current role is Senior Quality Assurance Engineer | ISTQB CTFL | Master’s Degree in Management and Information Technologies.
What is Haris Smajić's email address?
Haris Smajić's email address is ha****@****asse.ba
What schools did Haris Smajić attend?
Haris Smajić attended School Of Economics And Business, University Of Sarajevo, School Of Economics And Business, University Of Sarajevo.
What skills is Haris Smajić known for?
Haris Smajić has skills like Teamwork, Management, Finance, Information Technology, Microsoft Office, Analytical Skills, Accounting, Microsoft Excel, Bookkeeping, Strategic Planning, E Learning, Distance Learning.
Who are Haris Smajić's colleagues?
Haris Smajić's colleagues are Samet Bıyıkcı, Tarik Mujkic, Ajla Alispahic, Kun Ho Kim, Enis Dzolovic, Haris Kukuruzović, Aydin Dzemidzic.
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