Marc Redsell Email & Phone Number

Crawley, GB

United Kingdom

Microsoft Migration

United Kingdom

• Health, Safety, Security and Well Being (HSSW) Safety Reporting ProjectProject Objective: Implement a Safety Reporting Incident management tool purchased prior to any requirements elicitation taking place. Analysis.
• Define As Is Incident Management Process and document current issues across multiple workshops
• Define high-level Reporting Requirements for an Incident Management solution
• Develop an understanding of the EcoOnline tool and what it can achieve
• Identify GAPS between the current Incident management solution and the new EcoOnline solution identifying what issues may be addressed, which will not, and what additional issues have been created
• Define the ‘To Be’ processes for ‘Safety Observations, Injuries, Near Misses, and Service strike Incident Types in 24 workshops across 12 weeks

Crawley, England, United Kingdom

• Trade Effluent Data ProjectProject Objective: Provide the business with an efficient Trade Effluent system that delivers Southern Waters commitments to customers and regulators. Improves; data capture, process and.
• Generate Rich pictures illustrating the ‘As-Is’ Trade Effluent Data system and highlight requirements, area’s with issues and GAPS in the current solution in a single workshop
• Generate an initial set of General Requirements from these rich pictures
• Generate Level 3 BPMN ‘To-Be’ process maps for each component identified in the Rich pictures (Application, Account Maintenance, Monitoring and Enforcement) across 32 workshops
• Document General and Technical requirements and link back to the relevant step in the process
• Review Requirements with Project Working Group, project and IT stakeholders and update where appropriate

Crawley, England, United Kingdom

• MARs ProgrammeProject Objective: Implement a solution that manages procurement requests received from internal and external parties and automates as many of the processes as possible.Analysis Objective: Elicit General.
• Generate Rich pictures illustrating the ‘As-Is’ procurement case management system and highlight requirements, areas with issues, and GAPS in the current solution in a single workshop
• Generate an initial set of General Requirements from these rich pictures
• Generate Level 3 BPMN ‘To-Be’ process maps for each component identified in the Rich pictures across 10 workshops
• Elicit Technical requirements from the data teams, architecture team, and prior project technical constraints
• Review all requirements and Use Cases and Gain approval

Crawley, England, United Kingdom

• End User Computing Program Program Objectives: Roll out the Office 365 suite of programs across the business including; Windows 10, 365, Power BI, and Azure technologies.Analysis Objectives: Define the end-user data.
• Define the data required by the Programme to upgrade the company’s operating systems including analysis of the project documentation and workshops with the various Project Teams under the programme
• Create a variety of approaches to meet the program requirements (including a testing phase for each approach, define the forms to capture the data and the process to follow)
• Present several approaches to the Programme Manager, Senior Stakeholders, and Subject Matter Experts and agree on the best approach to undertake.
• Plan the chosen approach and create the process, data forms, and scripts for the chosen approach.
• Gain Approval from the Programme Board to proceed with analysis work.

Remote Working

• Lead the Business analysis and drive delivery of changes to capture Supporter data under the ‘GDPR’ Legal Basis of ‘Legitimate Interest’ including changes across the SRM solution (Salesforce), Data Protection, Income.
• Engaged with diverse stakeholders from across Data Protection, Compliance, Income Generation, Digital, Campaigning, IT Solutions, Improvement and Innovation and Data and Insights
• Produced appropriate project documentation for the various phases of the Delivery process to drive change and ensure Governance process were adhered to
• Managed the work and time of the Stakeholders assigned as Subject Matter Experts to the project
• Organised, assigned and aligned the project work for a second Business Analyst
• Planned Requirements analysis through to delivery to It Solutions by week 2 – plan was aligned to the delivery timescales

Redhill, United Kingdom

• Lead Business analysis aimed at defining requirements and workflows for implementation of Oneserve workforce management solution; gather requirements while overseeing solution design, configuration, testing, training.
• Engaged with diverse stakeholders while optimising / reengineering business processes – including systems development.
• Created and validated business process models (AS-IS / TO-BE), alongside business and system flows to identify improvements.
• Performed gap analysis between business and technology solutions and reported to senior-level decision-makers.
• Contributed to the management of process management and mapping.
• Accurately translated business requirements into functional specifications.

London, United Kingdom

• DLA Piper (2018-2019)Scoped and defined requirements for business travel project following review of Request for Information (RFI) tender stage; captured, validated and approved requirements while harnessing Use Cases.
• Prepared Business Requirements Document (BRD) within two weeks from RFI.
• Interviewed senior stakeholders and secured approval for recommendations.
• Set, implemented and monitored achievement of project objectives.
• Recorded and mitigated risks, issues and assumptions while promoting engagement at all levels.
• Oversaw modelling of existing and proposed processes.

London, United Kingdom

• Facilitated Peabody Group Maintenance (PGM) growth project to expand Peabody’s internal Maintenance and Repairs team workload and reduce third party contracted repair and maintenance costs via new field service and.
• Led business analysis to produce activity-level process maps, business requirements, user stories, data analysis and facilitate workshops.
• Prepared and presented Business as Usual (BAU) documentation and a robust communications plan.
• Oversaw data analysis mapping Peabody data to PGM systems and Total Mobile solution.
• Defined staff requirements for recruitment and to support project expansion.
• Refined and introduced fit-for-purpose business processes.

Whiteley

• Led requirements analysis for ‘Display Only Model’ migration from existing supply chain solution to a new internal supply chain. Led the analysis and training for migration of Google Office Suite to Microsoft Office.
• Analysed and illustrated existing strategic business model for product fulfilment.
• Communicated requirements and TO-BE scenarios across multiple departments, resulting in effective change, communication and development of training materials.
• Project managed data mapping for file migration from G-Drive to One Drive as well as data modelling for customer interactions.
• Identified and mapped 12 BAU processes based on Proof of Concept (PoC) outcome.
• Managed corporate rollout of Office 365 while managing two Business Analysts (one based in North Europe), including associated progress reporting, communications, quality monitoring, team support / mentoring and.

London And Germany

• Coordinated process mapping events and tasks to enhance transparency of ‘AS-IS’ system processes (including booking flow / extra baggage / exchange rates) to support root cause analysis and resolution of 300 issues.
• Gathered data and process information from stakeholders across England, Scotland and Germany.
• Translated issues to manageable defects, changes and clarifications
• Translated Changes to User Stories for delivery through the web modernisation project
• Completed gap analysis between Amadeus and GAMBIT Airline reservation systems.
• Liaised with stakeholders to overcome time constraints and objections.

Tottenham Court Road

• Orchestrated analysis of end-to-end KANBAN and SCRUM requirements delivery processes to define roadblocks in delivering developed stories and identifying quick process improvements / deployments:
• Implemented and led Greenbelt level process Improvement project using DMAIC project lifecycle.
• Mapped Agile and Sprint processes, including: requirement elicitation, management, story, bug, spike, task creation, development, QA test and release cycles.
• Measured and reported on issue impact.
• Coached internal teams on Agile best practices.
• Liaised with Developers and Testers spanning three different time zones (UK / USA).

Gatwick

• Senior Business Analyst reporting to the head of the Project Management Office. Recruited to lead the Data Augmentation Agile project, Data Augmentation is the project tasked with moving data from a Document Database.
• Completion of Data Augmentation Screen to show Validation success/Failure indicators
• Mapped Data between the Document Data Base and the Big Data search engine
• Creation of Specifications for Validation rules:-Validation of Data at the user interface (Client Side)-Validation Rules at the Server Side
• As Is Workflows-Loading a Static Contract-Loading a Dynamic Contract-Approval of a Contract-Publishing a Contract-Validation of a Contract
• To Be Work Flows mapped to an activity map level:-Loading a Dynamic Contract-Loading a Static Contract

The Office, Crawley

• Project work includes: DiiO Carrier Intelligence:Documentation of Supporting Requirements
• Requirements Analysis and Implementation ‘DiiO CI’
• Requirements Analysis of Sales, Revenue, Passenger Inventory, Ticketing and Booking Data
• Requirements Analysis of Proration including Special Proration, Average Weighted Mileage and Standard Proration -Creation of Flows to illustrate the Proration rules used by VAA -Creation of Schema and Business Rules to.
• Requirements Analysis and Documentation of the following entities; ‘General Accounts’ information, ‘Agreements’, ‘Faivers and Waivers’ and ‘Familiarisation Flights’‘Sales and Marketing’ and ‘Airports’ including the.
• Requirements Analysis and Implementation ‘Live Flight Statuses’ for ‘Air New Zealand’ Codeshare Flights

London, United Kingdom

• Business Analyst reporting to the CMS Action Team Manager supporting the Case Management System (CMS), My Roles and Responsibilities were:Gather and document requirements from various users, manager and senior managers.
• Training users to write test scripts
• Training users to use HP Quality Center
• Ensuring UAT commenced on time and tested all changes implemented in a releaseManage UAT testers to ensure high quality test scripts Ensure the necessary support is in from testers senior and direct managementOrganise.

Change and IT - RBS Invoice Finance - Business & Commercial (B&C) Banking. Business Analyst reporting to the Project Manager, My Roles and Responsibilities in the Project were:Gather and document requirements from Subject Matter Experts and various sources across RBS Invoice FinanceEnsuring all designs meet the Business VisionDevelop requirements to meet.

Process Analyst reporting to the London and East Anglia Regional Manager and Black Belt Nationwide Project Leader. Roles and Responsibilities were:Support Group Change with process re-engineeringDrive the Lean way of thinking across the London and East Anglia Region for RBS/Natwest Business BankingRun Greenbelt Projects including:Identifying and Defining.

Bcs Certificate In Business Analysis Practice, Business Analysis, Pass

Part of the 'BCS International Diploma in Business Analysis' (formerly known as ISEB). This course introduces attendees to essential.

Foundation Certificate In Business Change, Business Analysis, Pass

Part of the 'BCS International Diploma in Business Analysis' (formerly known as ISEB). AssistKD's Foundation in Business Change training.

Bcs Certificate In Systems Development Essentials, Business Analysis, Pass

Part of the 'BCS International Diploma in Business Analysis' (formerly known as ISEB). AssistKD's Systems Development Essentials course is.

Requirements Engineering, Business Analysis, Pass

Part of the 'BCS International Diploma in Business Analysis' (formerly known as ISEB). This course is structured around a Requirements.

Gcse'S; Gcse B, English; Maths, Physics, Biology And Chemistry; Grades Integrated Business Technology

GNVQ in Business Studies passed Equivalent to 4