Istkhar Ahmed Email & Phone Number

United Arab Emirates

Abu Dhabi Emirate, United Arab Emirates

• Strategic Planning:Develop and execute a strategic roadmap for the organization's business applications to align with overall business objectives.Collaborate with key stakeholders to identify opportunities for technological advancements that enhance operational efficiency and productivity.• Team Leadership:Lead and mentor a team of application developers, analysts, and support staff.Foster a collaborative and innovative team culture, encouraging continuous learning and… Show more • Strategic Planning:Develop and execute a strategic roadmap for the organization's business applications to align with overall business objectives.Collaborate with key stakeholders to identify opportunities for technological advancements that enhance operational efficiency and productivity.• Team Leadership:Lead and mentor a team of application developers, analysts, and support staff.Foster a collaborative and innovative team culture, encouraging continuous learning and skill development.• Application Development and Integration:Oversee the design, development, testing, and deployment of new business applications.Ensure seamless integration between existing and new applications to maintain data integrity and process efficiency.• Vendor Management:Collaborate with external vendors to evaluate, select, and implement third-party applications that align with business needs.Negotiate contracts and service level agreements to ensure cost-effectiveness and optimal performance.• System Maintenance and Upgrades:Develop and implement a systematic approach to maintain and update existing applications.Stay informed about industry best practices and emerging technologies to ensure the organization's applications remain cutting-edge.• User Support and Training:Provide support to end-users and collaborate with the IT support team to resolve application-related issues.Develop and implement training programs to ensure users are proficient in utilizing business applications.• Security and Compliance:Implement and enforce security protocols to safeguard sensitive data within business applications.Ensure compliance with relevant industry regulations and standards. Show less

Abu Dhabi, United Arab Emirates

• Client Engagement:Collaborate with clients to understand their business objectives, challenges, and requirements related to business applications.Conduct thorough needs assessments to identify opportunities for improvement and efficiency gains.• Solution Design:Analyze client requirements and propose tailored solutions using existing business applications or recommending new technologies.Develop detailed implementation plans and workflows to meet client… Show more • Client Engagement:Collaborate with clients to understand their business objectives, challenges, and requirements related to business applications.Conduct thorough needs assessments to identify opportunities for improvement and efficiency gains.• Solution Design:Analyze client requirements and propose tailored solutions using existing business applications or recommending new technologies.Develop detailed implementation plans and workflows to meet client needs.• Implementation and Customization:Lead or contribute to the implementation of business applications, ensuring they align with client goals and industry best practices.Customize and configure applications to meet specific client requirements.• Training and Knowledge Transfer:Provide training sessions to clients' end-users, ensuring they are proficient in utilizing and maximizing the benefits of the implemented applications.Transfer knowledge to client teams, empowering them to independently manage and optimize the applications.• Continuous Improvement:Stay abreast of industry trends and advancements in business application technologies.Proactively identify opportunities for process improvements and system optimizations.• Documentation:Create comprehensive documentation, including user guides, configuration details, and implementation plans.Ensure accurate and up-to-date documentation for both clients and internal teams.• Client Support:Act as a primary point of contact for client inquiries, issues, and ongoing support.Collaborate with technical support teams to resolve any application-related challenges.• Project Management:Manage project timelines, deliverables, and budgets for business application implementations.Communicate project status and updates to clients and internal stakeholders. Show less

Abu Dhabi, United Arab Emirates

- Providing support as administration, user training, and troubleshooting for Oracle Governance, Risk, and Compliance (GRC).- Providing support to clients and end-users for Oracle E-Business Suite.- Project Managemento Directs technological research by studying organization goals, strategies, practices, and user projects.o Verifies application results by conducting system audits of technologies implemented.o Maintains professional and technical knowledge by attending… Show more - Providing support as administration, user training, and troubleshooting for Oracle Governance, Risk, and Compliance (GRC).- Providing support to clients and end-users for Oracle E-Business Suite.- Project Managemento Directs technological research by studying organization goals, strategies, practices, and user projects.o Verifies application results by conducting system audits of technologies implemented.o Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; benchmarking state-of-the-art practices; participating in professional societies.o Contributes to team effort by accomplishing related results as needed.- Maintenance of Microsoft CRM.o Strong Microsoft Dynamics product skills.o Strong functional skills in areas affected by our applications (e.g., accounting, sales, Customer Service).o Performing requirements, develop design specification documents and also tasks i.e., configuration, testing, data manipulation, and documentation.o Good understanding of the client/server technical environment, associated concepts, and MSSQL databases.- Business Analysiso Understanding strategic business needs and plans for growth.o Enhancing the quality of IT products and services.o Analyzing the design of technical systems and business models.o Analyzing business needs.o Sourcing and implementing new business technology.o Finding technological solutions to business requirements.o Producing reports on application development and implementation.o Running A/B tests and analyzing data.- Interacting with clients for their requirements and providing professional quality service.- Providing support as administration and dashboard designing in QlikView (BI Tool).- Providing support as administration, maintenance and reporting for Microsoft Dynamics GP- Providing support as administration, maintenance and reporting for Microsoft Dynamics Business Central Show less

Dubai, United Arab Emirates

Dubai, United Arab Emirates

- Conducted project-related meetings with clients.- Designed project-related documents i.e. PID, BRD, Project Plans, etc.- Performed Business Process Re-engineering (BPR) and Business Process Mapping (BPM) processes.- Conducted user training for clients.- Offered various solutions to fulfill out-of-scope client’s requirements i.e., reports creation/modifications and minor customizations.- Designed and provided financial and other reports as per the client’s… Show more - Conducted project-related meetings with clients.- Designed project-related documents i.e. PID, BRD, Project Plans, etc.- Performed Business Process Re-engineering (BPR) and Business Process Mapping (BPM) processes.- Conducted user training for clients.- Offered various solutions to fulfill out-of-scope client’s requirements i.e., reports creation/modifications and minor customizations.- Designed and provided financial and other reports as per the client’s requirements.- Provided Excel Modelling to various clients as per their business needs.- Designed ETL solutions to accomplished 3rd party applications/data integrations.- Conducted meetings with technical teams for customizations.- Provided post-implementation support to clients.List of Clients:- International Petroleum Investment Co. (IPIC), Abu Dhabi, UAE.- Abu Dhabi International Marine Sports Club (ADIMSC), Abu Dhabi, UAE.- Abu Dhabi Health Services, Co., (SEHA), Abu Dhabi, UAE.- Offset Program Bureau, Abu Dhabi, UAE.- Family Development Foundation, Abu Dhabi, UAE.- Al Farida Investment Co., Abu Dhabi, UAE.- Elastogran Kanoo Polyurethane System LLC., (A BASF Company), Abu Dhabi, UAE.- Viola Communications, Abu Dhabi, UAE.- Bin Jabr Group Limited, Abu Dhabi, UAE.- EnerPlastics LLC., Dubai, UAE.- ISO Octane Company, Dubai, UAE.- Makita Gulf FZE, Dubai, UAE. Show less

Lahore, Punjab, Pakistan

- Project Manager for Microsoft Dynamics GP implementation.- Scheduled and conducted meetings with various internal teams for their requirements.- Performed BPR, BPM processes in order to implement Microsoft Dynamics GP, and 3rd party solutions.- Performed up-gradation activities for Microsoft Dynamics GP.- Designed various robust and efficient financial reports as per finance team requirements.- Maintained group legacy financial systems i.e. Accounts, Purchase, Sales… Show more - Project Manager for Microsoft Dynamics GP implementation.- Scheduled and conducted meetings with various internal teams for their requirements.- Performed BPR, BPM processes in order to implement Microsoft Dynamics GP, and 3rd party solutions.- Performed up-gradation activities for Microsoft Dynamics GP.- Designed various robust and efficient financial reports as per finance team requirements.- Maintained group legacy financial systems i.e. Accounts, Purchase, Sales, Inventory, Store, Attendance, Telephone Exchange.- Integrated Electronic Weight Scale with Microsoft Dynamics GP in order to accomplish SOP and POP requirements.- Performed application updates for front-end and back-end systems for ERP.- Provided training to various teams as per their respective modules.- Designed tailor-made manuals for various departments/teams.- Provided support to Microsoft Partners for Integration between legacy systems and Microsoft Dynamics GP. Show less

Lahore District, Punjab, Pakistan

Lahore, Punjab, Pakistan

Lahore, Punjab, Pakistan

Foundation Degree, Accounting And Computer Science

Master'S Degree, Information Technology, A