Susan Mcnelis Email & Phone Number

Bend, OR, US

Jama Software® is focused on maximizing innovation success in multidisciplinary engineering organizations. Numerous firsts for humanity in fields such as fuel cells, electrification, space, software-defined vehicles, surgical robotics, and more all rely on Jama Connect® requirements management software to minimize the risk of defects, rework, cost.

Boston, Massachusetts, United States

• I successfully establish the creation and implementation of a Project Management Office (PMO) revamp. I achieved measurable results by instituting project governance, risk management, and reporting mechanisms. I.
• Facilitating communication and collaboration with multidisciplinary stakeholders, including legal, finance, HR, and technology teams, to address challenges and mitigate risks.
• Implementing project governance structures and defining roles and responsibilities to enhance accountability and transparency throughout the merger process.
• Conducting thorough risk assessments, identifing potential integration issues, and proactively implementing mitigation and solutions to ensure a seamless transition.
• Demonstrating adaptability and resilience in navigating complex organizational changes, ensuring a smooth transition for employees and stakeholders. Show less

Bend, Oregon

• I managed the development and launch of CRM solutions for non-profit, healthcare, and higher education organizations.To manage these amazing implementations, I:
• Provided strategic input into project designs, scopes, budgets, plans, and timelines.
• Lead interdisciplinary teams of professionals across multiple business units.
• Collaborate with executive decision-makers internally and on the client side.My teams and I were able to deliver multimillion-dollar CRM… Show more I managed the development and launch of CRM solutions for non-profit.
• Collaborate with executive decision-makers internally and on the client side.My teams and I were able to deliver multimillion-dollar CRM solutions to:
• Well known non-profits operating in the United States and abroad, in spaces such aschildren’s sponsorship services, healthcare, and animal welfare.

Bend, Oregon

• At G5, I managed hundreds of web development, ecommerce, and digital marketingprojects for enterprise level companies in the property management, storage, andsenior living spaces.Some of the most interesting.
• Managing, mentoring, and empowering 6 senior and junior level projectmanagers.
• Working directly with G5’s executive leaders along with client leaders through projectideation, implementation, and delivery stages.
• Collaborating… Show more At G5, I managed hundreds of web development, ecommerce, and digital marketingprojects for enterprise level companies in the property management, storage, andsenior living spaces.Some of the.
• Collaborating with clients to understand their unique business needs and providebespoke digital solutions, further strengthening lucrative business relationships.
• Leading and affectting every stage of every project, from scoping and design to executionand post-launch support.Things I’m proud of:

Bend, Oregon | Remote

• At DBG, I had the opportunity of being part of company that was one of the first to deliver loyalty programs to renowned retail, banking, air travel, hospitality, and electronics companies. I managed and delivered PCI.
• Bank of America
• American Express
• … Show more At DBG, I had the opportunity of being part of company that was one of the first to deliver loyalty programs to renowned retail, banking, air travel, hospitality, and electronics companies. I managed and.
• American Airlines
• Marriott Hotels

Boise, Idaho | Remote

• I was the technical point of contact with merchants and affiliate marketing partners, overseeing the smooth integration of their product data into the company’s internal Oracle database.
• Acted as primary technical contact for Merchant and Affiliate Network relationships
• Provided ongoing development, planning, strategy and execution of initiatives that deepened the overall merchant relationship
• Wrote and modified scripts, procedures and packages to successfully manage… Show more I was the technical point of contact with merchants and affiliate marketing partners, overseeing the smooth integration of their.
• Wrote and modified scripts, procedures and packages to successfully manage merchant data in Oracle database using Korn Shell, PL/SQL and Oracle SQL
• Researched and solved data quality issues expeditiously by utilizing departmental tools and applications