Sue Harrington Email & Phone Number

Colorado Springs, Colorado, United States

Track and update projects in WorkfrontCoordinate meetings with 3rd party Vendors for new HR software deep dive technical reviews and proof of conceptEnsure all RFP completed and input into ETRAC’s for vendors for HR softwareWorked with Audit team to develop processes for tracking audit findings and track remediationWorked with Gallup for contract renewal and ensure all contract issues were resolved and implemented in Ent SystemsDeveloped timeline for Gallup Survey for EntDeveloped Policies, Procedures and Charters for Optimization Center of ExcellenceDeveloped Policies and Procedures for new optimization tool, Robotic Process Automation

Colorado Springs, Colorado, United States

Manage testing for projects. Ensure all impacted systems engaged in testing. Worked with testers to develop test cases in JIRA. Developed test data, test plan, test results and traceability matrix for testers, stake holders and management.

Colorado Springs, Colorado, United States

Worked with developers to develop new software for cyber security on customers networks.

Track and update IT projects in JIRA. Project manage and track all projects from conception to implementation. Perform risk management and change management as needed for projects. Manage budget to ensure project on track and funds allocated appropriately. Manage CP1810 project to ensure provisioning controller compliant with all Verizon security and fraud policies.

Englewood Colorado

Certified PMP Project/Product Development Manager for domestic and international projects. Extensive experience in leading and motivating teams (IT, Network, sales) from project conception to implementation. Excellent communication skills, detail oriented and very passionate about completing projects on time and on budget. High proficiency in the areas of: Cloud based services (UCCaaS/UC&C), VoIP, E2Ei, conferencing, customer presentations, process documentation, vendor management, training, BREQ development, training. Skilled in identifying and comprehending client needs, objectives and goals. Enjoy developing innovative solutions to complex problems. A unifier in establishing partner relationships (internal and external) and interacting with others at all levels including executive management.Ability to relocate and travel