Sammie Micks Email & Phone Number

• Conducted needs assessments for military members, transitioning service members, veterans, and spouses to identify individual performance and knowledge gaps, equipping clients with targeted job search skills and insights into current industry trends.• Created, reviewed, and revised professional, tailored resumes for 200+ clients from military-affiliated backgrounds in alignment with Client Services standards, providing personalized guidance on formatting, grammatical precision, and strategic content to highlight transferable skills.• Developed customized job search strategies and offered job lead generation coaching to align with clients' career goals, enhancing job-seeking effectiveness for veterans and military spouses.• Managed a portfolio of 200+ active job seekers from the military community, maintaining regular communication to guide job search processes, answer questions, and ensure access to resources for successful civilian career transitions.• Led 1:1 sessions on career topics such as networking and job search tactics, with a deep understanding of the unique challenges transitioning military members, veterans, and their families face.

• Assessed job readiness of 100+ military-affiliated applicants and provided tailored job placement solutions by leveraging resume expertise and resources from VetJobs and Military Spouse Jobs.• Supported applicants in their job search by offering personalized resume critiques and connecting qualified candidates to VetJobs/Military Spouse Jobs HotJobs, enhancing job placement success.• Developed and maintained professional relationships with 50+ applicants, corporate partners, and military family centers, ensuring confidentiality and providing ongoing job search support.• Conducted outreach and relationship-building efforts with local employment agencies, military installations, and Veteran Service Organizations (VSOs), attending events to represent VetJobs and Military Spouse Jobs and expanding applicant support networks.• Completed and submitted monthly applicant data reports to the Community Engagement Assistant Director, tracking key metrics and outcomes for program improvement.

• Acted as the Human Resources liaison between 150+ candidates, clients, and internal teams during recruitment and onboarding, ensuring a seamless and positive experience across all stages.• Communicated with candidates through phone, email, and text, efficiently managing compliance requirements for 100% of new hires by obtaining and verifying credentials such as immunizations, certifications, licenses, references, and background checks.• Conducted Primary Source Verification on 500+ candidate documents to ensure Joint Commission and HIPAA compliance, staying updated on healthcare industry regulations.• Achieved and maintained a 98% compliance rate for active candidates by meeting all credentialing deadlines in a timely, organized manner, resulting in high client satisfaction.• Met or exceeded weekly, monthly, and quarterly KPIs for onboarding speed, compliance rates, and candidate satisfaction.

• Recruited, interviewed, hired, and trained 5 new providers to support individuals in shared living settings, mentoring each in day-to-day implementation; supervised 12 families and adults receiving services to ensure the quality of care.• Monitored and analyzed data from 50+ programmatic plans and goals, tailoring services to meet individual needs and preferences and optimizing support effectiveness.• Conducted and prepared for quarterly audits to verify compliance with all licensing, safety standards, and program regulations, achieving a 100% compliance rate across inspections.• Conducted needs assessments for 15 individuals and families, coordinating work/life services, recommending suitable living arrangements, and identifying 10+ volunteer and work opportunities to enhance independence and personal growth for participants.

• Provided intervention services to 30+ families to address home conditions posing risks to child safety, helping to reduce potential removal cases.• Prepared and submitted 100+ reports and documentation to court systems, including testifying in cases where children were placed in state custody, ensuring clear communication of case details and findings.• Identified and located relatives or alternative placements (including foster families and specialized facilities) for children in out-of-home care to support safe and suitable placement options.• Conducted weekly case planning and assessments for 30+ resource families, providing ongoing support services to address specific needs and enhance placement stability.