Scott Misevich Email & Phone Number

Oak Brook, Illinois, United States

Assistant Store Manager - Oakbrook, IL - February 2020 - PresentAssistant Store Manager - Schaumburg, IL - January 2018 - February 2020Assistant Store Manager - St. Charles, IL - May 2017 - December 2017Primary focus is to support the Store Manager in creating and managing a team of guest service and product knowledge experts who are committed to building and sustaining a long term relationship with our clients by providing an environment that enhances the buying experience. Additional responsibilities include...• Achieving individual goals and assisting Store Manager in ensuring the store meets its sales plan• Monitoring and positively affecting profitability in the areas of customer service, sales, inventory/expense control and risk management• Ensuring that standards are being followed including floor sets, cleanliness, marketing, signage and promotion• Spending the appropriate quality time with the customer, asking questions in order to learn about his/her needs, preferences and lifestyle• Responsible for effective implementation of all visual merchandising standards and operational direction. Ensure that standards are being followed including floor sets, cleanliness, marketing, signage and sales promotionKey Holder - Naperville and St. Charles, IL - November 2016 - May 2017 Working to build and sustain long term relationships with customers by creating a sales environment that enhances the buying experience. Responsible for demonstrating detailed knowledge of all products and services as well as helping to drive sales and profitability.• Ensuring that standards are being followed including floor sets, cleanliness, marketing, signage and promotions• Going above and beyond the customer’s initial requests and assisting in fulfilling his/her wardrobe needs by recommending complete outfits• Connecting each customer to the brand by engaging them in our loyalty program, and turning them into DXLG "fans" by encouraging return visits

Il (Chicagoland) 94-01, Ca (Los Angeles Area) 01-07, Il (Chicagoland) 07-16,

● Created a positive and inclusive business environment in which associates are coached and developed to work productively, enthusiastically, and successfully for the Company ● Worked to identify and select strong & diverse talent, promote team-building, took & made opportunities to interact positively with team members. Managed way to communicate effectively, instilled vision & purpose, promote inclusion, achieved buy-in, empowered responsibility, and recognized & rewarded success● Maintained ownership for all aspects of the business and focused all work activity directly toward the achievement of targeted People, Guest, and Financial results● Pursued opportunities for engagement, created meaningful guest connections, interacted routinely & comfortably with guests, created guest-focused business plans, prepared & encouraged team to make “common sense” decisions independently, managed a clean & well-maintained facility, conveyed urgency for meeting guest needs, and exhibited effective service recovery skills● Exhibited a strong work ethic, pursued continuous improvement, championed change, remained accessible & available, modeled commitment, overcame adversity, exhibited ‘can-do’ attitude, and worked long hours when necessary● Challenged all associates to find successful ways to overcome obstacles, improved performance, and delivered superior results. Looked to make good business decisions confidently & consistently. Delegated effectively, pursued differing views, built diverse teams, solved problems effectively, inspired innovation, planned well, prioritized needs