Smita Bhatnagar Email & Phone Number

With over 15 years of experience in strategy, business planning, and operations, I am a Director of Strategy and PMO at Affirm, a leading fintech company that offers transparent and flexible payment solutions. I lead a team of program managers and analysts who partner with cross-functional teams to deliver merchant launches, new products and features, M&A integration, and international expansion initiatives.I have a proven track record of driving complex and high-impact programs, solving business problems and customer issues, and building and managing vendor relationships across the globe. I am also a change management leader who has successfully led transformation, transition, automation, and service delivery projects in high-growth environments. I have worked with global organizations such as Capital One, Hewlett Packard, Unilever, Cognizant, and Macquarie Group, gaining diverse and valuable insights and skills. I am passionate about creating value for customers, stakeholders, and teams, and leveraging my PMP certification, MBA in Finance, and green belt training to achieve excellence and innovation.

Listed skills include Outsourcing, Service Delivery, Business Process Improvement, Team Management, and 22 others.