Dakshvir Singh Email & Phone Number

Toronto, Ontario, Canada

- Handling all Back office Operations and resolution Solutions. - Mentoring and training new agents on company's policies and procedures. - Providing excellent customer service solutions exceeding client's expectations. - Maintaining and growing client and merchant relationships.- Implementing ethical and legal procedures while dealing with ongoing.

Toronto, Ontario, Canada

Toronto, Ontario, Canada

• Handled customer queries and fulfilled their requirements with utmost accuracy.
• Provided clients with the suitable solutions by addressing their problems.
• Uncovered client’s as well as supplier’s demand with competence and care.
• Helped the firm in maintaining and retaining clients through professional customer support.

• Ensured all customer requests and incoming orders.
• Managed a team of 3 associates and simultaneously provided training to new recruits.
• Handled all back-end website communications with customers, suppliers and delivery associates.
• Balanced fulfillment responsibilities with customer interaction and offered services including supporting issues to resolution.

• Reviewed workload for assigned areas of the store.
• Provided excellent customer service by promoting products/services, making purchase decisions, resolving customer issues and referring concerns where appropriate.
• Completed price changes and accurately signing merchandise.
• Correctly documented and labelled all orders through interpretation and understanding documentation.