Servicenow Solutions Engineer
Current• Collaborated with a major school board in Canada to analyze their business requirements, aligning them with tailored ServiceNow solutions.• Lead end-to-end ServiceNow implementations for the school board, ensuring seamless integration and customer satisfaction.• Designed and customized ServiceNow applications, modules, and workflows for the school board, optimizing processes and enhancing user experience.• Conducted effective workshops and training sessions for the school board's staff, promoting the best practices of ServiceNow utilization.• Acted as the key point of contact for the school board, fostering strong relationships and ensuring successful project deliveries.