Suzanne Smith

Suzanne Smith Email and Phone Number

Higher Education Manager @ TAFE Queensland
Brisbane, QLD, AU
Suzanne Smith's Location
Brisbane City, Queensland, Australia, Australia
About Suzanne Smith

I am a transformational and collaborative leader with extensive experience in international business development, partnership management, transnational education, admissions and recruitment within the international education sector. With over 12 years of leadership roles in higher education, I have successfully led complex university faculties and business units through significant change and organisational development. My expertise includes contextualising international student recruitment strategies and communications, transforming academic and research portfolios into marketable formats.I excel in facilitating the delivery of the strategic plans by providing clarity and direction teams, fostering strong relationships across the organisations and industries. My highly developed communication, critical thinking, and reasoning skills have been pivotal in driving innovative strategies and improvements in Higher Education practices and approaches. My strengths in financial management, analytical skills, and team leadership have enabled me to achieve and exceed organisational KPIs. I have a proven track record in project management, financial and resource management, continuous improvement, staff leadership and management, international recruitment and admissions, mobility, engagement, and strategic partnerships.

Suzanne Smith's Current Company Details
TAFE Queensland

Tafe Queensland

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Higher Education Manager
Brisbane, QLD, AU
Suzanne Smith Work Experience Details
  • Tafe Queensland
    Higher Education Manager
    Tafe Queensland
    Brisbane, Qld, Au
  • Tafe Queensland
    Higher Education Engagement Manager
    Tafe Queensland Nov 2023 - Present
    South Brisbane
  • Tafe Queensland
    Manager, Partnership Development And Engagement
    Tafe Queensland Dec 2022 - Nov 2023
    Brisbane, Queensland, Australia
  • Adventus.Io
    Partner Success Manager
    Adventus.Io May 2022 - Nov 2022
    Australia
    Adventus.io is transforming the way the world accesses international education. We are a multi-sided discovery and booking platform for the international student recruitment market. Enabling institutions, recruiters, and service providers to seamlessly find and transact with each other, anywhere in the world. Ultimately, helping students make confident study decisions through a trusted platform.
  • Murdoch Lawyers
    People Development And Performance Manager
    Murdoch Lawyers Apr 2021 - May 2022
    Toowoomba, Queensland, Australia
    - Talent Acquisition Strategy- Recruitment, & Onboarding- Training & Development- Performance Management- System Implementation - HR & Payroll System- Policy & Process Review
  • Sofiri
    Director Of Enterprise
    Sofiri Jul 2020 - Apr 2021
    Queensland, Australia
    Global role - working with education institutions across the world to take control of student recruitment channels and target better prospective students utilising white labelled digital technology platform.- Partnership Development - negotiating partnership arrangements; reviewing and considering international contexts; identifying and developing new opportunities;- Relationship Management - engaging regularly and ensuring customer satisfaction; identifying new opportunities.- Continuous Improvement - providing feedback to developers and Board on opportunities based on feedback and market intelligence.- Data Analysis - reviewing data and trends to identify market opportunities.- The Instant Qualified Applicant Platform (IQAP) enables institutions to recruit students with our cost-efficient, end-to-end white-labelled digital (recruitment) platform that supports revenue generation through the recruitment of a targeted number of (Gen Z) students of required quality and diversity, from lead-generation to conversion to acceptance/enrolment.
  • Murdoch Singapore Pte Ltd
    Non Executive Director
    Murdoch Singapore Pte Ltd Sep 2017 - Jun 2020
    Singapore
  • Murdoch University
    Director International
    Murdoch University Jul 2017 - Jun 2020
    Perth, Western Australia
    - Led the international business unit, leading a team of 30 professionals to achieve strategic goals.- Developed and executed comprehensive international recruitment strategies, resulting in a 25% increase in student enrolment.- Managed a $3 million budget, optimising resource allocation to support international recruitment initiatives.- Established and maintained partnerships with over 50 international institutions, enhancing global collaboration.- Led initiatives to streamline the admissions process, reducing processing time by 15%.- Represented the university at international conferences, presenting on transnational education and recruitment strategies.
  • University Of Southern Queensland
    Associate Director (Operations) International
    University Of Southern Queensland Jan 2016 - Jun 2017
    Toowoomba, Australia
    Provided leadership and implementation of strategies for:-- marketing; - admissions, - enquiry management, - partnership development and management, - agent management, - compliance- student mobility/exchange support, - Undertook market intelligence, reporting and analysis to achieve conversion and retention of new students.- Financial Management - budget planning, review, and management including reporting and approval delegation.- Supported development of linkages and relationships with industry, government and other public and private sector organisations to build strong relationships and partnerships with partners, agents, schools and business.-Led high performing teams in admissions, student mobility, partnerships, marketing and business development.
  • University Of Southern Queensland
    Academic Program Support Manager, Faculty Of Health, Engineering & Sciences
    University Of Southern Queensland 2013 - 2016
    Toowoomba Area, Australia
    - Managed the Academic Program Support Stream, leading teams in student support, academic program support, curriculum management, course and program quality, and professional placements to ensure a high-quality student learning journey.- Led the university-wide implementation of the Inplace Work Integrated Learning project, from business case preparation to go-live across faculties.- Directed change management initiatives, successfully integrating three teams and processes across various portfolios.- Oversaw human resource functions, including recruitment, onboarding, development of position descriptions, performance reviews, and performance management.- Engaged with key stakeholders to drive continuous improvement initiatives, resulting in enhancing student experiences, reduced enquiry resolution times, and streamlined student progressional processes.- Committed to fostering student success through innovative support strategies and a focus on continuous improvement.
  • University Of Southern Queensland
    Faculty Manager, Faculty Of Education
    University Of Southern Queensland 2012 - 2013
    - Led a professional staff team of 22, providing comprehensive support to students and academic staff.- Managed financial operations, including budget preparation, review, and reporting, in collaboration with the Finance Department.- Oversaw academic workload management, ensuring efficient allocation of responsibilities for academic staff.- Directed human resource functions, including recruitment of academic staff and sessional tutors, development of position descriptions, performance reviews, and performance management.- Engaged with key stakeholders, including faculty members, administrative staff, and external partners, to foster collaboration and drive strategic initiatives.- Facilitated effective communications and relationship building across departments to enhance organisational effectiveness and support student success.
  • University Of Southern Queensland
    Work Load Coordinator- Faculty Of Education
    University Of Southern Queensland 2010 - 2013
    Toowoomba, Australia
    Managing workload for Academic staff;Maintaining database of casual staff;Providing advice around resourcing needs to Dean;Reporting on staffing and workload profile;
  • University Of Southern Queensland
    Executive Assistant (Ad Teaching & Learning) And Workload Coordinator
    University Of Southern Queensland 2011 - 2012
    Toowoomba, Australia
  • University Of Southern Queensland
    Administration Assistant - Contract Management (Part-Time)
    University Of Southern Queensland 2009 - 2010
    Toowoomba, Australia
    Managed the Casual Contract process in Faculty of Education. Doing up casual contracts to assist academic staff with overload in their work allocation.
  • Condamine Alliance
    Business Administration Manager
    Condamine Alliance Feb 2004 - Oct 2006
    Toowoomba
    Led the Business Support and Governance structure of the organisation including:-- Company Secretary; - Financial and Human Resource Management; - Project Management and reporting;- Partnership Management with stakeholder groups and all levels of government and industry. - Collaboration and liaision with Local, State and Federal Government regarding management of Project Grants and acquittal of such projects.
  • Cradle Coast Authority
    Business Manager
    Cradle Coast Authority Feb 2001 - Jan 2004
    Burnie, Tasmania
    Led the management of business operations including:-- Financial, - Human Resource, Occupational Health & Safety and Records Management; - Board Secretary; - Governance- Government Funding acquittal - preparation of reports for the acquittal of Government Funding etc.
  • Silcar Maintenance
    Office Manager
    Silcar Maintenance Jun 1998 - Feb 2001
    Site & Office Management of Burnie Office including:-- Customer Relationship Management in a industry manufacturing context; - Partnership management; - QA System review and update;- Risk & Occupational Health & Safety Committee management- Office Management and - Continuous Improvement management.
  • Waratah-Wynyard Council
    Executive Officer To Director Of Engineering
    Waratah-Wynyard Council Oct 1995 - Nov 1997
    Providing Executive Support to the Engineering Services team including:- Developing database to manage ratepayer complaints;- Follow-up of Outside Workforce works projects- Committee Servicing- Project Management- Process and Precedent Review and updating
  • Queensland Law Society
    Executive Assistant
    Queensland Law Society Jan 1992 - Jan 1995
  • Wheldon & Associates, Solicitors
    Legal Secretary
    Wheldon & Associates, Solicitors Jun 1991 - Dec 1991
  • Mcgrath Guest Barristers & Solicitirs
    Legal Secretary
    Mcgrath Guest Barristers & Solicitirs Oct 1987 - Jun 1991

Suzanne Smith Education Details

Frequently Asked Questions about Suzanne Smith

What company does Suzanne Smith work for?

Suzanne Smith works for Tafe Queensland

What is Suzanne Smith's role at the current company?

Suzanne Smith's current role is Higher Education Manager.

What schools did Suzanne Smith attend?

Suzanne Smith attended University Of Southern Queensland, University Of Southern Queensland, University Of Southern Queensland.

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