Client Services
CurrentExtensive experience as a receptionist, specifically in a membership-based integrative wellness medical facility, with a strong understanding of patient-centered care.Proficient in managing multiple phone lines, scheduling appointments, and maintaining electronic medical records with accuracy and attention to detail. Strong problem-solving skills, with the ability to remain calm and composed in challenging situations, while finding appropriate resolutions. Juggling multiple providers and members’ needs to coordinate both.Actively participated in staff meetings and training sessions to enhance knowledge of medical procedures, wellness services, and emerging industry trends.