Chuck Smith Email & Phone Number

Springfield, Missouri, United States

Springfield, Missouri, United States

• Plan and coordinate the transportation of materials and products• Schedule and track shipments, ensuring timely delivery• Liaise with suppliers, manufacturers, and retailers• Prepare and maintain accurate records, including shipping documents and invoices• Communicate with warehouse staff, drivers, and other logistics personnel• Resolve any issues or discrepancies in the logistics process• Provide updates and reports to management• Build and track loads in TAI… Show more • Plan and coordinate the transportation of materials and products• Schedule and track shipments, ensuring timely delivery• Liaise with suppliers, manufacturers, and retailers• Prepare and maintain accurate records, including shipping documents and invoices• Communicate with warehouse staff, drivers, and other logistics personnel• Resolve any issues or discrepancies in the logistics process• Provide updates and reports to management• Build and track loads in TAI Transportation Management System (TMS) Show less

Springfield, Missouri

Used Firearms Retail Specialist 01/2022 – 12/2023• Photographed and catalogued used firearms to post on online store• Assisted team with used firearms evaluations and salesGun Vault Specialist 10/2020 – 01/2022• Inspected incoming firearms inventory to ensure compliance with all state and federal regulations• Inspected federal firearms documents (4473s) to confirm that all information was correct, and no firearms were sold to ineligible individualsHunting… Show more Used Firearms Retail Specialist 01/2022 – 12/2023• Photographed and catalogued used firearms to post on online store• Assisted team with used firearms evaluations and salesGun Vault Specialist 10/2020 – 01/2022• Inspected incoming firearms inventory to ensure compliance with all state and federal regulations• Inspected federal firearms documents (4473s) to confirm that all information was correct, and no firearms were sold to ineligible individualsHunting Team Lead 10/2017 – 10/2020• Assisted management team to achieve stated goals related to departmental sales, CLUB membership, inventory control, and payroll• Assisted the management team by preforming supervisory responsibilities including addressing customer opportunities, directing associates’ activities, and merchandisingSales Associate: Fine Gun Room/Gunsmith Shop/Gun Range 10/2015 – 10/2017• Assist customers with purchases, trade-ins, and assessing value of firearms• Assist the management team with acquiring, evaluating, processing and marketing of firearms Show less

Springfield, Missouri Area

Service Supervisor 6/2012 – 10/2015• Developed and maintained relationships with current customers• Introduced new products to existing customers• Evaluated customer service issues and sought resolutions• Supervised four Uniform routes and two Sanis UltraClean routes • Supported and trained Service Sales Representatives• Lead Cintas Service Safety Training and “Smith System” Safe Driving techniques• Performed performance reviews on Service Sales… Show more Service Supervisor 6/2012 – 10/2015• Developed and maintained relationships with current customers• Introduced new products to existing customers• Evaluated customer service issues and sought resolutions• Supervised four Uniform routes and two Sanis UltraClean routes • Supported and trained Service Sales Representatives• Lead Cintas Service Safety Training and “Smith System” Safe Driving techniques• Performed performance reviews on Service Sales RepresentativesService Training Coordinator (STC) 11/2005 - 5/2012• Developed and maintained customer relations to proactively seek out service issues and determine areas for growth • Trained team in the areas of procedures and policies with regard to safety, route performance, customer retention, and employee development • Supported and supervised 13 Uniform and Facility Service routes and two Sanis UltraClean routesSanis Sales/Service Representative (SSR) 1/2005 - 11/2005• Launched Cintas’ new Sanis UltraClean Service to the Springfield, MO market• Prospected new customers working with Sales Department on cold calling, product information distribution, and product demonstrations Customer Service Representative (CSR) 3/2003 - 1/2005• Developed and maintained favorable relationships with new and existing customers• Ensured that Cintas’ goods and services met clients’ needsSales/Service Representative (SSR) 5/2000 - 3/2003• Serviced approximately 150 customers in a route territory of more than 800 miles weekly• Developed, solicited and closed on sales from the Cintas catalog Show less

Springfield, Missouri

• Supervised 18 part-time employees to insure that package cars were loaded properly• Served on the Safety Committee and as First Responder on the Hazardous Materials team• Maintained relationships with customers primarily via phone and fax• Assisted with center operations when Business Manager and Driver Supervisors were out ofcenter