I work in the Americas Sales Enablement & Operations division, as the Director for Developer Audience Engagements. My team's objective revolves around increasing awareness, fostering product affinity, and promoting technical advocacy for Microsoft Azure with Developers to enable their success as both individuals in the community and as developers in our customers. As a team, we foster collaboration among different business units, communities, and our partner ecosystems, enabling a unified approach to deliver scale programs, tools, and support resources for developer engagements and activations across the US, Canadian, and LATAM markets.We also focus on driving GitHub, GitHub Copilot and Developer tooling to grow market share and win Developer workloads in the Americas.

I worked in the US Marketing & Operations Azure team, and I focused on landing essential software developer programs and campaigns that raises the awareness and adoption of Microsoft’s Azure Cloud services. I led essential services such as first party developer technical event engagements, developer messaging and digital strategy targeting US based developer communities. I helped develop and land omni segment scale programs through field and partner eco-systems that drove acceleration of Azure awareness and affinity.

Responsible for driving efforts to evangelize new Microsoft cloud technologies. Develop and execute programs that help developers, IT professionals, faculty, students, and start-ups discover and be successful using Microsoft technology.Work closely with Sales & Marketing teams to identify key customers for early technology adoption programs, drive code-with motions and help develop customer stories. Advocate in communities (MVP, RD, MSP, Influencers) and help develop opportunities for new technology adoption.

Responsible for driving customer adoption and transformation using Microsoft Azure and 3rd party cloud-based solutions.Established deep relationships with key business and IT stakeholders and supported them in understanding cloud computing technologies, business drivers and emerging computing trends. Lead a virtual team of technical, partner and consulting resources to advance the adoption and proof of cloud based solutions within a dedicated customer base.

Responsible for external market product positioning and outbound product messaging for all Dell’s Enterprise products and solutions in South Africa.Directed and lead effective outbound product and solution launches, campaigns, and market activities for both field, partners and services. Engage broadly with internal cross-functional stakeholders in solution offerings, and go-to-market strategies and executions. Drove activities to generate demand, gain market share, build awareness and loyalty across enterprise, small and mid-market customers, distribution channel, as well as executive and partner communities.Supported field sales in evangelizing Dell solutions and product offerings to end customers across segments.Collaborated extensively with partners in defining and developing route to market strategies for Dell enterprise solutions.

Responsible for Private Cloud and Infrastructure Server products and solutions at Microsoft South Africa, including revenue, orchestration of market activities, sales and readiness both internal as well as partners and services. Owned the all up plans for Private Cloud and Infrastructure Server products, including virtualisation and Hyper-V share, and drove the orchestration across various business segments to develop specific marketing activities and solutions to drive lead generation, revenue, market share, awareness, loyalty and satisfaction within the enterprise, small and mid-market customers, distribution channel, ITPro, Developer as well as executive and partner communities.Directed and led Cloud OS customer campaigns and marketing activities, handled customer escalations; and delivered product, solutions and customer campaign feedback. Engaged with and facilitated external readiness, awareness and training to Distribution, Resellers, ITPro and Partners. Drove all the internal field readiness and awareness for Cloud OS solutions.Was the voice of Private Cloud and Infrastructure Server products; ensured consistency of messaging and branding across all marketing activities.

Acted as a technical resource in helping customers and partners evaluate the business value of the Microsoft Datacenter Solutions that included the Microsoft Private Cloud and Infrastructure Server products, virtualisation and cloud. Assisted and helped drive Windows Server and System Center business by participating in key customer engagements, proof of concepts, architectural design session and customer / marketing launches and presentations. Work together on virtual teams, consisting of Sales Representatives, Account Technology Specialists, Technical Solutions Professionals, Partners, Microsoft Consulting Services, and Marketing to build things such as executive briefing sessions, technical solutions discussion and presentations, proof of concepts as well as architectural design sessions to meet customer needs. Participated in the System Center Management Insiders team and were the lead on management information in the local Microsoft subsidiary. Co-ordinated and owned Private Cloud and Infrastructure Server products events such as the annual Boot Camps and the track at the annual Microsoft Tech-Ed event.

Acted as a technical and business resource in helping customers and partners to evaluate the business value of the Microsoft Security and Management solutions. Assisted in driving the System Center business by participating in key customer engagements, customer / marketing launches and presentations. Worked together with virtual teams, consisting of Sales Representatives, Account Technology Specialists, Technical Solutions Professionals, Partners, Microsoft Consulting Services, and Marketing to build things such as executive briefing sessions, technical solutions discussion and presentations, proof of concepts as well as architectural design sessions to meet customer needs. Participated in the System Center Management Insiders team and became the lead on management information in the local subsidiary. Co-ordinated and owned System Center events such as the System Center Boot Camps as well as the System Center Management track at the annual Tech-Ed events.

Primary role was to act as a technical resource in helping customers and partners to evaluate the business value of the Microsoft systems management platform. Worked closely with Sales Representatives, Account Technology Specialists, Partners, Microsoft Consulting Services, and Marketing to meet customer needs. Co-ordinated and owned System Center events such as the System Center Boot Camps as well as the Management track at the annual Tech-Ed events. Participated in the System Center Management Insiders team and became the lead on management information in the local subsidiary.

Responsible for the Enterprise Agreement between Microsoft and Medscheme, ensuring that compliancy was maintained. Identified, investigated, reported and implemented service improvements and productivity initiatives based around Microsoft technologies focusing on total cost of ownership, value add proposition, collaboration and integration with existing systems. Responsible for the support, implementation and maintenance of the Office Automation Applications running within the Medscheme ICT environment, such as Microsoft CRM 3.0, SharePoint Portal 2003, Microsoft Systems Management Server 2003, MIIS 2003, MSSQL 2000 and MSSQL 2005 back-end and clustered environments. Responsible for the design, implementation and maintenance of certain Microsoft back-end environments such as a re-design of the Medscheme Datacenter, taking in consideration the business needs and best practice design methodologies.

Responsible for the Enterprise Agreement between Microsoft and Medscheme, ensuring that compliancy is maintained. Project managed any new Microsoft initiatives within the organisation and also acted as the technical lead on these projects. Use recognized methodology processes as basis for projects. Initiated and managed the rollout of Microsoft CRM 3.0 “Customer Services Module”. Assisted partner with end to end support from the initiation phases, definition and scoping phases, development, testing, quality assurance, implementation and final rollout of the solutionAssisted and managed Medscheme’s responsibility in rolling out Microsoft SharePoint Portal 2003. Assisted in the negotiations and drawing up of Standard Level Agreements between Medscheme and 3rd parties and also managed relationships once finalised.

Responsible for planning, controlling and organising of the Medscheme's consolidation environments. Ensured the high availability and maintainability of all the different systems, as well as the migration of new applications. Planned and implemented recovery contingency for complex systems assigned. Oversaw training of personnel and delegation of duties and activities of staff based on set procedures. Managed personnel to ensure they achieve optimum performance. Re-defined and aligned the Medscheme Change Management Process, for the implementation of code, modules, and program changes into the core production systems as well as the implementation of hardware, network changes in the production environment. Re-defined and aligned of the incident management process. Ensure process stipulated in policies, standards and procedures regulating incidents are followed.

Managed the support and development of Medsheme's call centre application. Managed the 3rd party resources (support and development) of one of the Medscheme financial systems. Responsible for the decommissioning of outdated systems and the integration of these systems into existing enhanced systems.

A 58 room, four star Hotel. Winner of the Best Hotel in Namibia, 1996/1997 and 1997/1998, Award of Excellence 1999, Golden Arrow Award 2000 Responsible for the Food and Beverage Department and all its aspects. Assisted the General Manager in his tasks of overseeing all the other departments in the Hotel and the daily management of the Hotel including all marketing and advertising initiatives. The employment of staff, chairing or assisting in disciplinary hearings. Training of staff and maintaining the prescribed standard of service. Assisting in the administrative duties, forecasts, budgets, reconciliation of figures, food and beverage control, stock takes. Acted as General Manager in the absence of the General Manager.

A 100 room, 4-star lodge. It has won the Best Hotel in Namibia for 3 consecutive years. Businesses were mainly Tour Groups, Incentive Groups and Conference Delegates. Food and Beverage Department. Employment of staff, training and assisting the General Manager. Staying within the prescribed budgets set out by the Group. The organising and planning of incentive groups and conferences with all the activities included. Assisted in administrative duties. Duty Management shifts, acted as General Manager in the absence of the General Manager.

Food and Beverage Department. Employment of staff, training and assisting the General Manager. Assisting in the administrative duties, forecasts, budgets, reconciliation of figures, food and beverage control, stock takes. Assisted with the organising of banquets, functions.