Marcus Smith Email & Phone Number

Ipswich, Queensland, Australia

London, England, United Kingdom

I manage the Business Analyst team at Deltatre.Working with some of the top names in Media, Broadcasting and Sport on digital video on demand and live streaming solutions, my team is responsible for ensuring our customer needs are understood, requirements are clearly defined within the framework of the agreed scope and Deltatre's products, and that the.

London, United Kingdom

• Project portfolio management across multiple client engagements, managing teams with responsibility to deliver multi-million £ large scale digital video solutions for sports and entertainment content service.
• portfolio management across multiple clients, projects and deliveries
• project initiation, on-boarding, planning, escalation and problem resolution
• client engagement, stakeholder and relationship management (internal and external teams)
• defining, monitoring & reporting of key metrics, KPIs and success measures
• financial management, budget planning, and profitability tracking

London, United Kingdom

Managed a portfolio of client project deliveries (including for DR and WWE) utilising Massive's Axis product and industry leading apps to provide online video streaming sports and entertainment services.Ensuring projects were delivered to customer commitment; undertaking client and stakeholder management, project governance and managing a team of Project.

London, United Kingdom

Lead major projects to deliver online video streaming services based upon Massive's Axis product for key players in the TV and movie content arena - including Telecine's movie service in Brasil and DR's online TV service in Denmark.Including apps for TV (inc. Samsung, LG, AndroidTV), web, mobile (iOS and Android), tvOS and Roku.

Ipswich, United Kingdom

led a team of merchandisers for the crucial Christmas trading period before leading a multi-skilled team delivering in store projects (store moves; audit compliance; seasonal gift sales; and charity fundraising).

Ipswich, England, United Kingdom

• Key experience and responsibilities of the roles:
• experience of store operations, stock control systems & processes in a retail environment (online and in store)
• experience of merchandising stock, ensuring sales floor availability and replenishment in a timely fashion
• experience of retail in-store processes; audit compliance; work planning & resourcing; leading teamsAwarded Employee of the Month (April 14) for dedication & hard work to Endless Aisle in absence of supervisor.

Ipswich, United Kingdom

processing internet orders in store before taking up a Supervisor position responsible for ensuring seamless operation of stock movement; in store stockrooms; and loading bay operations.

Ipswich, United Kingdom

Led the programme management and support office for 120 strong Consumer division with responsibility for governance, change control, risk management, finance & budget controls, resource planning, & reporting of circa 500+ changes/year and a £75 million development budget; managed a team of six.

Ipswich, United Kingdom

• I have experience of working in the commercial sector for BT delivering strategic initiatives, new ideas and projects – piecing together technology, building business cases, tracking finances and business benefits.
• delivering complex, strategic IT initiatives and managing high volume of change
• ability to clearly communicate at all levels (verbal & written)
• good organisation, time management and planning skills to achieve challenging goals on time
• stakeholder and relationship management across internal teams and 3rd party suppliers;
• financial management, budget planning, business case preparation and subsequent benefits realisation

Ipswich, United Kingdom

Responsible for the management and delivery of multi-million £ projects to support key BT consumer initiatives, including business improvement initiatives and a £10M transformation project within sales call centres to align with online systems, improve customer experience and deliver £10M in year benefits.

Ipswich, United Kingdom

Responsible for the technical solution to deliver BT TV as a consumer product, co-ordinating the delivery of all technical components across BT and 3rd party suppliers; managed a team of four.

Ipswich, United Kingdom

Lead role to deliver the design solution of a secure corporate remote access product.

Ipswich, United Kingdom

Handpicked for a team responsible for building & operating an internet applications trials environment; inc. regular demos and presentations to customers.

Ipswich, United Kingdom

Worked on a number of research & development projects for internet services and call centres.

Master’S Degree, Beng (Hons) & Meng In Engineering Electronics, 2.1

Master’S Degree, Msc In Telecommunications Engineering, Pass

part-time study - BT Masters course run by University College London.

Apmp Qualification (Ipma Level D)

Nptc Level 2 Award In Chainsaw Maintenance And Cross-Cutting

Nptc Level 2 Award In Felling And Processing Trees Up To 380Mm

Lantra Brush-Cutter / Trimmers Maintenance & Operation

Certified Scrum Product Owner, Scrum