Frank Smits work email
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Frank Smits personal email
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Global Business Executive with extensive multinational executive leadership experience with a proven track record in achieving results through a structured, analytical, and pro-active approach towards challenges. Experience encompasses leading and growing large, $500m+, multinational divisions with P & L responsibility as well as the creation and execution of global change and strategic transformation programs including digital transformation/automation (BPMS & Robotic Process Automation), outsourcing, shared services, restructuring, profit maximisation, process improvement (Lean), client experience (NPS) and performance management of large international teams.Specialties: Growth strategies, P & L and stakeholder management, process automation/digitisation, restructuring and process re-engineering, change management, outsourcing, shared services, operational excellence incorporating Lean methodology, performance management, client loyalty and general executive senior leadership of large divisions. Fluent Dutch and English speaker.
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Svp Global PayrollAdpUnited Kingdom -
President - Celergo StreamlineAdp Feb 2020 - PresentRoseland, New Jersey, UsAs Executive Leader for this fast growing, large division of ADP delivering Multi-Country Payroll across 140+ countries globally I am responsible for leading the overall strategy and performance of the business, balancing the needs of our clients, associates and shareholders.
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Senior Vice President - Service DeliveryAdp Jul 2019 - Feb 2020Roseland, New Jersey, UsAs SVP for Service Delivery and member of the International Executive Committee I have overall leadership responsibility for the creation and execution of our Service Delivery vision and strategy across our International division. I am responsible for optimising our operations as well as creating and driving transformational change programs across the globe which includes our BPI (LeanSigma), digital automation (incl. RPA, BPMS & CRM) and client loyalty programs. On top of this I have matrix responsibility for the field Service and Implementation organizations (8,000+ associates), Centres of Excellence development and other shared and centralized service operations.
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Division Vice President - International Service DeliveryAdp Oct 2012 - Jul 2019Roseland, New Jersey, UsAs Division Vice President for Service Delivery and member of the International Executive Committee I have overall leadership responsibility for the creation and execution of our Service Delivery vision and strategy. I am responsible for creating and driving transformational change programs across the globe which includes our BPI (Lean), digital automation (incl. RPA & BPMS) and client loyalty programs across EMEA, Latin America and APAC. On top of this I have matrix responsibility for the field Service and Implementation organizations (8,000+ associates), Centres of Excellence development and other shared and centralized service operations.
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Service DirectorAdp Sep 2011 - Oct 2012Roseland, New Jersey, UsResponsible for ADP UK's Managed Service & Processing teams (500+ associates) across 6 different service centers in the UK and offshore. Responsibilities included operational service delivery to ADP UK's 4,000+ clients as well as driving strategic initiatives such as client loyalty (Net Promoter System), business process automation and process improvement (Lean management).
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Implementation DirectorAdp Feb 2009 - Sep 2011Roseland, New Jersey, UsResponsible for the implementation of all our payroll, HR and T&A products (SaaS, Managed Services and web enabled software) as well as client training and professional services (consulting). Responsibilities include: process improvement, customer loyalty program, offshoring, strategic initiatives and performance management.
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Operations DirectorHertz Feb 2000 - Jan 2009Estero, Fl, UsResponsibility for operational efficiency of 120+ locations and 1,200+ employees across the UK including P&L accountability for all locations (totalling $200m+) as well as responsibility for logistics (16,000 vehicles), yield management, network development, revenue management, restructuring and process improvement.
Frank Smits Skills
Frank Smits Education Details
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Fox School Of Business At Temple UniversityGeneral & Strategic Management And International Business Administration -
Francis Marion UniversityBusiness
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Marianum
Frequently Asked Questions about Frank Smits
What company does Frank Smits work for?
Frank Smits works for Adp
What is Frank Smits's role at the current company?
Frank Smits's current role is SVP Global Payroll.
What is Frank Smits's email address?
Frank Smits's email address is fl****@****hoo.com
What schools did Frank Smits attend?
Frank Smits attended Fox School Of Business At Temple University, Francis Marion University, Marianum.
What skills is Frank Smits known for?
Frank Smits has skills like Outsourcing, Change Management, Process Improvement, Management, Performance Management, Leadership, Strategy, Business Process Improvement, Team Management, Saas, Operations Management, Human Resources.
Who are Frank Smits's colleagues?
Frank Smits's colleagues are Darnell Rowe, Shruthi Pagidipala, Keisha Forrest, Hamed Gramboute Hamed Gramboute, Jessica Copeman, Gopal Painla, Julie Calbrix.
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