Responsibilities:• Collaborated with external partners to develop and implement innovative product experiences and partnerships within the employer benefits sector.• Cultivated and maintained relationships with C-Level executives and VPs from client and broker partners.• Formulated long-term strategic plans with partners, overseeing project progress and establishing a communication cadence for program updates to internal and external stakeholders.• Conducted client visits as… Show more Responsibilities:• Collaborated with external partners to develop and implement innovative product experiences and partnerships within the employer benefits sector.• Cultivated and maintained relationships with C-Level executives and VPs from client and broker partners.• Formulated long-term strategic plans with partners, overseeing project progress and establishing a communication cadence for program updates to internal and external stakeholders.• Conducted client visits as necessary for renewal strategy and open enrollment.• Enhanced marketing strategies by establishing standard operating procedures.• Gathered business and market insights through direct engagement with employers, brokers, and industry seminars.Core Functions:• Demonstrated strong executive communication skills through written correspondence and oral presentations.• Possessed a solid understanding of financial analyses to inform strategic decision-making.• Exhibited independence and adaptability in managing tasks and projects.• Maintained a keen attention to detail while effectively managing multiple priorities.• Displayed a willingness to engage hands-on to achieve objectives and meet deadlines. Show less

Responsibilities:• Collaborated with external partners to develop and implement innovative product experiences and partnerships within the employer benefits sector.• Cultivated and maintained relationships with C-Level executives and VPs from client and broker partners.• Formulated long-term strategic plans with partners, overseeing project progress and establishing a communication cadence for program updates to internal and external stakeholders.• Conducted client visits as… Show more Responsibilities:• Collaborated with external partners to develop and implement innovative product experiences and partnerships within the employer benefits sector.• Cultivated and maintained relationships with C-Level executives and VPs from client and broker partners.• Formulated long-term strategic plans with partners, overseeing project progress and establishing a communication cadence for program updates to internal and external stakeholders.• Conducted client visits as necessary for renewal strategy and open enrollment.• Enhanced marketing strategies by establishing standard operating procedures.• Gathered business and market insights through direct engagement with employers, brokers, and industry seminars.Core Functions:• Demonstrated strong executive communication skills through written correspondence and oral presentations.• Possessed a solid understanding of financial analyses to inform strategic decision-making.• Exhibited independence and adaptability in managing tasks and projects.• Maintained a keen attention to detail while effectively managing multiple priorities.• Displayed a willingness to engage hands-on to achieve objectives and meet deadline Show less

• Mid-Market and Large Group specialist, negotiations, quoting, spread sheeting, processing BORs• Train and manage the quoting team consisting of two analysts, and two marketers• HRA forecasting and implementation, understanding of risk units and projected cost per risk unit• Design first dollar benefit plans to increase satisfaction for employee while reducing cost to employer balancing risk and reward resulting in 15.2% average savings• Create contribution strategy with… Show more • Mid-Market and Large Group specialist, negotiations, quoting, spread sheeting, processing BORs• Train and manage the quoting team consisting of two analysts, and two marketers• HRA forecasting and implementation, understanding of risk units and projected cost per risk unit• Design first dollar benefit plans to increase satisfaction for employee while reducing cost to employer balancing risk and reward resulting in 15.2% average savings• Create contribution strategy with variable component to fully realize annual savings Show less

• Spreadsheet 80 client proposals containing 12 plan designs monthly• Transposed data from 200 different carrier bills and data to RFP ready census per month• Created templates and processes used for requesting quotes, preparing client ready proposals• Assisted initial enrollment and open enrollment meetings in person and via webinar

• Created five templates for documentation and quantifying energy saving opportunities• Performed financial calculations including but not limited to NPV, ROI, and simple payback• Analyzed 12 months of energy data from bills and populated reports• Developed and presented 88 page energy analysis report• Assisted onsite energy efficiency audits with equipment data loggers• Quantified and documented energy saving opportunities

• Vector Graphic and Web Design• Digital Photography/Retouching• UI and SEO• Brand development and scalability• Strategic consulting: Business/Marketing plan and sales strategy development

• Collaborated with management in the development and implementation of nine reception optimization projects• Compiled a collection of three relevant metrics to track project success, monitor overall progress, and report status to stakeholders on a continuing basis.• Built and maintained excellent 500+ client rapport coordinating management, supervisors, coordinators, Googlers and VIP guests• Reviewed 22 process flows and developed more effective strategies for team training and… Show more • Collaborated with management in the development and implementation of nine reception optimization projects• Compiled a collection of three relevant metrics to track project success, monitor overall progress, and report status to stakeholders on a continuing basis.• Built and maintained excellent 500+ client rapport coordinating management, supervisors, coordinators, Googlers and VIP guests• Reviewed 22 process flows and developed more effective strategies for team training and client handling• Utilized onsite experience to develop process flows which reduce future disruptions • Maintained up to date knowledge of acquisitions and constantly augmented product lines• Screened an average of 30 inbound calls daily and forwarded messages on multi-line phone Show less

• Reduced overhead by 15% and operational cost by 11% through optimizing reordering process• Increased product sales by 44% through flyers and promotional product placement• Optimized Front Desk operations with process flows for answering phone and conflict resolution• Created four templates tracking and managing individual membership dues and personal training payments resulting in 20% lower average monthly balance due

• Constructed Business and Marketing plans creating framework for the company• Created fliers and stickers for at local schools specializing in massage therapy• Gathered a collection of metrics to monitor marketing successes• Performed initial market research to discover unmet client needs• Designed SpaFuse.com with clean user-friendly interface

• Performed market research on 40 customers via one on one interview and administered 22 surveys• Developed a marketing plan with advertising budget which included revamped menu and A-frame weekly special flyers• Increased revenue by 33% within six months of new marketing plan implementation• Created an online business presence with a 4 out of 5 star customer review on Yelp

• Managed the HR and performance aspects for a team of 18 associates• Conducted over 23 interviews and hired 7, increasing staff size by 40%• Minimized employee turnaround by 34%, by shifting associates for efficiency• Created a positive work environment, boosted morale by incentive programs• Minimized overtime costs• Increased store efficiency by identifying and effectively minimizing bottlenecks• Implemented a “lean retailing” system• Increased sales volume by… Show more • Managed the HR and performance aspects for a team of 18 associates• Conducted over 23 interviews and hired 7, increasing staff size by 40%• Minimized employee turnaround by 34%, by shifting associates for efficiency• Created a positive work environment, boosted morale by incentive programs• Minimized overtime costs• Increased store efficiency by identifying and effectively minimizing bottlenecks• Implemented a “lean retailing” system• Increased sales volume by $400/weekly by training staff on cross-selling• Collaborated with General Manager and other store managers in the district to train new hires• Modified and created a more structured attendance and “request time off” policy• Created a weekly regional comparative sales report recognizing the “super employee” of the month Show less