Stephanie Montoya Email & Phone Number

United States

• Conducts market research and translates the information for team leadership to inform business development• Partners with teams across the company to foster the best owner experience with timely and ideal solutions• Reinforces company policies, establishes clear expectations, and consistently communicates policy updates• Facilitates a pleasant and informative teaching moment for Owners to empower them to utilize their accounts• Collaborates with owners to create new problem-solving strategies that set them up for success in the future• Utilizes software like Salesforce and provides the ability to quickly learn and use computer software systems • Builds and maintains trusting interpersonal relationships with owners, leadership teams, and all support staff • Displays expert use of office applications such as Microsoft Office, including Word, PowerPoint, and Excel • Directs post-hire check-ins to obtain feedback & gather data to help improve new hire onboarding program• Educates employees and management using patience and professionalism to verify a detailed understanding• Showcases an outstanding ability to communicate risks, opportunities, and the current state of all projects

• Assisted with the training and onboarding process, influenced new hire processes regarding internal storage• Connected with hiring leaders and hiring managers to understand goals and help implement a custom strategy• Provided excellent flexibility, time management, prioritization, and organization in a challenging environment• Observed patterns within the company framework to create process improvements and identify potential issues• Implemented outstanding verbal, written, and interpersonal communication to deliver & receive information• Collaborated with team members in a demanding environment to help with administrative duties and goals• Applied computer skills to schedule appointments, screen calls, handle mail and emails, and assist patients• Synthesized information for patients and informed them of their insurance policies and needs for file updates• Contributed to a smooth workflow by preventing scheduling mix-ups and managing same-day cancellations• Provided administrative support for talent acquisition by monitoring & guiding new employees in their roles • Delivered efficient multitasking/prioritization with the skills to collaborate with hiring managers on recruiting

Grand Junction, Colorado Area

Kept the store presentable while meeting our client’s needs in a timely manner. Transferred to the merchandising team in Grand Junction where following written direction was crucial. Performed cashiering, returns, inventory management, sales floor maintenance, and call answering. Assisted store manager in setting up and taking down various sales floor-marketing displays.

Collbran Co

Receptionist to nine different managers at the Collbran job Corps Center. Organized, and received mail, sent faxes. Scheduled appointments and kept managers up to date on important functions. We worked as a team to complete special projects when needed.