Shannon Rice Email & Phone Number

Richmond, Va, Us

Richmond, Va

• Oversee HR operations for multiple divisions, supporting leadership and both local & dispersed teams of approx. 150 employees. • Spearhead talent acquisition and onboarding, leveraging platforms like iCIMS and UKG/UltiPro, enhancing the recruitment strategy through social media, agency partnerships, and internal referrals.• Facilitate employee relations and performance management in collaboration with corporate HR and team managers, including employee mediation, PIPs, and recognition efforts. • Develop and execute a variety of employee appreciation and engagement programs, including holiday events, all-staff quarterly gatherings, virtual team games, onsite fitness, and an employee volunteer policy encouraging community outreach. • Curate and manage internal employee communications, such as monthly internal e-newsletter using Canva and MailChimp to communicate division happenings, digital marketing & media trends, and employee milestones. • Launch and administer a 60-day Pulse Survey to identify and improve new hire and current employee experiences. • Coordinate bi-weekly timekeeping in UKG Workforce Management (previously in Paycom and Kronos), including helping employees and managers with time off requests and edits, interpreting accruals, and reviewing overtime balances. • Help facilitate benefits enrollment and create and distribute benefits communication for both divisions. • Served as project manager for the Richmond office relocation and redesign project in 2021, overseeing budget, vendor negotiations, construction, and design plans. • Maintain personnel and HIPAA files with the highest level of confidentiality and accuracy.

Richmond, Virginia, United States

• Direct HR operations for 2 divisions, supporting leadership and diverse teams across multiple states, totaling 150 employees. • Spearhead talent acquisition and onboarding, leveraging platforms like iCIMS and UKG/UltiPro, enhancing the recruitment strategy through social media, agency partnerships, and internal referrals. • Facilitate employee relations and performance management in collaboration with corporate HR and team managers, including employee mediation, PIPs, and recognition efforts. • Develop and execute a variety of employee appreciation and engagement programs, including holiday events, all-staff quarterly gatherings, virtual team games, onsite fitness, and an employee volunteer policy encouraging community outreach. • Curated and managed internal employee communications, such as monthly internal e-newsletter using Canva and MailChimp to communicate division happenings, digital marketing & media trends, and employee milestones. • Coordinate bi-weekly payroll timekeeping in UKG Workforce Management (previously in Paycom and Kronos), including helping employees and managers with time off requests and edits, interpreting accruals, and reviewing overtime balances. • Help facilitate benefits enrollment and create and distribute benefits communication for both divisions. • Maintain personnel and HIPAA files with the highest level of confidentiality and accuracy.

• Managed end-to-end recruiting for a nonprofit with 280 employees, adhering to both DSS and VA state regulations. • Coordinated recruitment Open Houses and job fairs enhancing the organization’s community presence and attracting candidates across key sectors & expanding efforts to reach a more diverse candidate pool. • Analyzed turnover data from exit interviews to develop strategies for improving employee satisfaction and increasing retention. • Completed annual EEO-1 and Vets 100 reports. • Facilitated Richmond-based new hire orientations. • Updated in-house HRIS & ADP payroll system with employee internal changes. • Actively participated and chaired various committees, contributing to public relations and customer service improvements. • Served as ambassador for organization’s Box Tops for Education program driving collection of box tops to earn funding for the Charterhouse School classrooms. • Proofread and edited agency grant proposals; and served as HR liaison on the reaccreditation process by Council on Accreditation.

• Led recruitment for corporate and store positions, maintaining a detailed applicant database and conducting preliminary phone screenings. • Facilitated exit interviews. • Trended turnover data & complete termination reports.

• Supported HR and practice Administrator, facilitating recruitment, new hire orientation, and employee recognition. • Oversaw company events and meetings, including employee appreciation/rewards, annual employee all-staff event, board of directors’ meetings, and oral surgery trade show exhibits. • Created and prepared direct mail letters and marketing flyers to clients, referring doctors, and vendors. • Managed reception and monitored office main phone line.

Ma, English

Ba, English

Activities and Societies: President English Club, Phi Kappa Phi National Honor Society, Sigma Tau Delta English Honor Society, Member.

Education record