Associate Director/Director Knowledge Technologies
Washington, District Of Columbia, United States
Drove the identification, planning, development, deployment and support for portals, platforms, repositories, search, collaboration, and specialized next-generation tools in support of the Global KM capability. In partnership with GTS, consolidated duplicative platforms as part of the creation of a Global Knowedge Management capabilityand oversaw all the non-IT aspects of these solutions through their lifecycle Established first cross-functional, cross-member firm Knowledge Asset Repository (KAM). Respected by Member Firm and Functional/Business KM leads for ability to identify, articulate and deliver “win-win” outcomes that balanced marketplace uniqueness with needs for emerging global infrastructure Matured enterprise taxonomy strategy and operations that enabled growth and adoption of master data across diverse programs including Risk, Clients, Talent and Knowledge Management Led business participation in enterprise search program during multiple technology transitions. Championed implementation of a range of innovative features including Best Bets, Answer Cards and systematic relevancy tuning Oversaw spend, usage and integration of third-party content portfolio ($8.0M spend) across leading providers Factiva/Dow Jones, EIU, Thomson, Onesource