Sean Murray Email & Phone Number

Philadelphia, Pa, Us

New York City Metropolitan Area

• Drive increased participation in the Save for College Program by presenting to New York City families at school, community, and online events and assisting parents in saving for their child’s future college and career training through activating their NYC Scholarship Account and opening a 529 account or savings account• Directly partner with school principals and parent coordinators in underserved neighborhoods to develop customized strategies that maximize family engagement in the program• Lead mass text messaging outreach by drafting, translating, and sending text messages to share information and engage families in the program, and conduct detailed analysis of effectiveness of text campaigns• Serve as a resource to New York City families via one-on-one appointments, hotline (approx. 40 Spanish calls/week), and email (approx. 10/week, primarily Spanish) to answer program questions and support families in taking action

San Francisco, California, United States

• Interpreted and communicated San Francisco City & County health care policy to employers in order to help them comply with the San Francisco Health Care Security Ordinance• Partnered with the finance team to ensure contributions were properly processed, posted, and transferred to participants, which involved managing an external lockbox and resolving issues with employers • Trained new team members on program policy, participant communications, and form processing

San Francisco, California, United States

• Communicated in English and Spanish with SF City Option participants on behalf of the program to assist them in utilizing their benefits via email (approx. 100 per week) and phone (approx. 10 calls per week)• Led bilingual community outreach, gave in-person presentations at the request of employers, and represented the program at local festivals and events• Liaised between employers, participants, and our external vendor to ensure all parties had accurate data

San Francisco, California, United States

• Conducted in-person and phone interviews in Spanish (approx. 25 weekly) & English (approx. 3 weekly) to assist low-income San Franciscans with determining eligibility for and enrolling in health coverage programs, including Medi-Cal, Healthy San Francisco, and Covered California• Bolstered data analysis skills by completing LinkedIn Learning course “Excel Essential Training” and putting newly acquired skills, such as PivotTable creation, to use in day-to-day work• Maintained current knowledge of California’s health care landscape by attending conferences, following developments in local, state, and federal health care legislation, and reading reports and press releases

• Taught one-on-one English & Spanish classes online to students of a variety of backgrounds and levels, personalizing the classes to help them meet their goals• Marketed myself and grew my client base using online social platforms

• Conducted 60-75 weekly calls in English & Spanish to residents of California’s Madera and Fresno counties who tested positive for Covid-19 and their contacts to discuss isolation procedures, offer resources, collect data, answer questions, and provide emotional support• Led training sessions for new hires, which included conducting live calls while being shadowed by as many as 20 new employees and fielding questions afterwards• Utilized Salesforce and Microsoft Dynamics CRM platforms to accurately record information later used by state and healthcare entities

Santiago, Santiago Metropolitan, Chile

• Taught individual and small group English classes to students ranging in age from 15 – 65 for private company that provides personalized English instruction to clients.• Tailored academic instruction to students based on assessed needs and current level of proficiency.

Villanova, Pennsylvania, United States

• Provided live interpretation during in-person meetings and phone calls for Spanish-speaking clients during appointments for legal counsel • Translated legal documents and written communication into English for student lawyers’ use

Philadelphia, Pennsylvania, United States

• Conducted research on the health and future prospects of civil society and think tanks in Latin America and led data collection necessary to analyze number of think tanks by country and subregion• Co-wrote a report, created infographics, and presented findings at research conference

Bachelor Of Arts - Ba, Political Science, Spanish Language & Literature, Honors

Activities and Societies: President - Sigma Delta Pi National Hispanic Honor Society; Student Ambassador - Study in Spain, Embassy.

Education record

• Studied International Human Rights, Contemporary Art History, 20th Century Chilean Poetry, & Spanish Language and Chilean Culture. All.