Sandeep Singh Email & Phone Number

Ghaziabad, Uttar Pradesh, India

Ghaziabad, Uttar Pradesh, India

Pune, Maharashtra, India

Here I am leading a team of 14 people which is responsible for ensuring customer satisfaction and improving Noccarc footprints in terms of channel partner appointment. Some of the noteworthy highlights are as below:1) Achieved Service revenue growth of more than 300% in last 8 months.2) Rolled out Sales and Service channel partner agreements.3) Appointed.

Pune, Maharashtra, India

Pune, Maharashtra, India

In this stint, I played a key role in creation and implementation of flagship project known as NPS. I worked in close co-ordination with our consultant Bain & Co.to transform the customer experience in Motorcycle workshops across India using Net Promoter Score (Currently 51%). Some of the highlights are as below:1) Sustenance of the transformation.

Varanasi, Uttar Pradesh, India

This was a field job. In this role I was taking care of Bajaj 2 wheeler workshops for UP east regions. I was handling more than 6 districts and around 93 outlets and was having complete ownership of After Sales Experience. Some of the notable contributions are as below:1) Improved network penetration by appointing 21 channel partners in white spots.

Pune, Maharashtra, India

As a Territory Manager Service, I was responsible for taking care of After Sales operations of Pune and Kolhapur Districts. I was handling 15 workshops with average daily load of around 400 vehicles. Apart from this I was also regional coordinator for MOS (Maruti On Road Support) and AVTS (Auto vehicle tracking System). Some of the key highlights are as.

Lucknow, Uttar Pradesh, India

This was my first stint as a corporate professional. I started as a GET and in 3 years of stint I was promoted to Deputy Manager. Here I was handling After Sales Operations of Lucknow and Sultanpur districts. Some of the key achievements are as below:1) Improved dealer profitability by implementing and monitoring SAR (Service Absorption Ratio)2) Conducted.