Analysis of business needs to translate them into clear actionable requirements using techniques such as use cases, user stories & process mapping.Gap Analysis to identify discrepancies between processes & proposed solutions & solving them with recommended improvements.Collaboration with development team & stakeholders to understand requirement to ensure alignment, define project scope & establish requirements & backlog prioritization.Ensuring agile & waterfall methodologies are followed to deliver valuable customer centric products.Ensuring requirements are traceable, measurable & testable.Support analysis & reporting on key performance & benchmarking metrics.Working with cross functional teams, to implement best practices in process excellence which includes process optimization, program changes.Defining problem statement & conducting root-cause analysis to understand gaps & issues.Subject matter expert to drive mitigation or resolution plan. Structured analysis & visualization of datasets to identify trends in KPIs & reporting to support strategies for alignment.Practice efficient data driven decision making to improve reporting & give insights to process improvement activities based on analyses.Responsible for the design, development and testing of dashboards using BI tools like Qlik View, Qlik Sense, Looker Studio, Power BI and Tableau.Responsible for analyzing requirements to align team’s goals, strategies & objectives to efficiently.Ensuring SLAs are met.Responsible for manual testing of dashboards for Quality Assurance.Responsible for creation of insights.Experience with tools such as Microsoft Excel, Word, Visio & JIRA to organize, analyze & track requirements.Analysis of data and creation of Monthly & Quarterly decks with the help of BI tools.Enhanced interfaces to promote better functionality for users.Expertise in domain understanding, the business flow.Expertise in analytical & problem-solving skills.Strong written & verbal communication skills.

Intern as Technical Representative in the field of Cardiac Rhythm Heart Failure department.Helped in implantation of pacemakers and the follow up.Assessed business requirements to create focused solutions.