Cynthia Adkins Email & Phone Number

Jefferson City, Missouri, United States

I work in the Internal Audit section of the Department of Corrections, Division of Human Services. My duties include the following:• Conduct full onsite institutional audits at 21 of the department’s facilities located throughout the state. Full onsite institutional audits include the business office, offender organizations, puppies for parole, canteen, food service, maintenance, operations (office supplies, housekeeping supplies, forms, clothing issue, armory, vehicles, fuel, and fixed assets), and the personnel club.These audits have financial and compliance components, which emphasize cash transactions, purchasing, reviewing financial records, determining adequacy and effectiveness of internal controls, determining compliance with state statutes, departmental and institutional policies and procedures, expenditure testing, and performing inventory counts. • Create a new audit schedule and audit budget at the end of the fiscal year to ensure resources are available for the upcoming fiscal year. Schedule full onsite institutional audits on a three-year rotating basis. Schedule Change of Command audits and special audits as requested. Update the audit schedule and audit budget whenever changes are made to ensure resources are available throughout the year.• Prepare audit reports to include observations, findings, and recommendations.• Conduct the monthly reconciliation of Missouri Vocational Enterprises' (MVE) working capital revolving fund and determine the timeliness of deposits and the accuracy of the cash receipt logs. This includes reconciling complex Excel spreadsheets and maintaining attention to detail.• Conduct Centurion's billing verification (bi-monthly) and determine the adequacy of offender population counts.• Review and maintain working knowledge of contracts, state statutes, departmental and institutional services policies and procedures.*This position was reclassified from Associate Auditor to Lead Auditor effective November 1, 2023.

Jefferson City, Missouri, United States

I worked in the Purchasing section of the Department of Corrections, Fiscal Management Unit. Some of my duties included the following:• Reviewed purchase requisitions for adequate specifications and scope of work, proper descriptions, and completeness of information• Contacted staff to clarify information on requisitions and/or to obtain additional information• Contacted vendors to resolve contractual problems and to gain knowledge of the products, sources, prices, marketing practices, design, and capabilities of highly technical and complex commodities and services• Conducted research and assisted in developing standards for new products or services• Prepared invitations for bids and solicited bids from responsible bidders• Evaluated bids submitted and made awards after checking to ensure that bids were properly completed, and the responsive bidder(s) provided the desired commodity and/or service• Advised staff regarding state statutes, regulations, and procedures for the procurement of commodities and/or services• Reviewed purchase orders in SAMII Financial and MissouriBUYS for contract compliance and applied final approval

Jefferson City, Missouri, United States

I worked in the Administration section of the Department of Natural Resources, Environmental Services Program. Some of my duties included the following:• Accounts Payable/Receivable• Building Coordinator• Building Security (I.D. badges, etc.)• Cost Recovery• Grant Applications• Personnel Transactions & Other Human Resource Matters• Staff Planning System• Time Accounting/Payroll

Jefferson City, Missouri, United States

I worked in the Administration section of the Department of Natural Resources, Environmental Services Program. Some of my duties included the following:• Accounts Payable/Receivable• Time Accounting/Payroll

Jefferson City, Missouri, United States

I worked in the Administration section of the Department of Natural Resources, Environmental Services Program. Some of my duties included the following:• Accounts Payable/Receivable

Jefferson City, Missouri, United States

I worked in the Grievance Office at the Department of Corrections, Jefferson City Correctional Center. Some of my duties included the following:• Entered and updated information in automated systems• Developed routine spreadsheets and databases• Utilized various software packages in the performance of duties• Established and maintained filing systems• Prepared records for storage and/or archiving• Reviewed documents for accuracy, completeness, and compliance• Edited a variety of material, frequently involving technical or specialized terminology• Composed routine correspondence • Proofread and/or finalized letters, memorandums, reports, or other documents for approval and/or signature• Prepared supply requisitions

United States

COVID-19 Vaccine ClinicsPart-time, temporary position

Jefferson City, Missouri, United States

• Provided end user support for all licensed based products and web applications for a wide variety of products via inbound phone calls and emails • Processed purchase orders• Performed outbound calls and emails to customers for follow-up and clarification • Provided information about products and provided samples and catalogs to customers• Recorded customer information in multiple system locations for marketing and management teams and recorded various other types of data into multiple web based applications• Worked with sales reps, account executives, and warehouse to get orders out in a timely manner

Jefferson City, Missouri, United States

• Resolved customer concerns and questions related to all Scholastic Classroom and Community group products and services via inbound phone calls and emails • Processed purchase orders• Performed outbound calls and emails to customers for follow-ups and order clarification • Provided information about products and provided samples and catalogs to customers• Recorded customer information in multiple system locations for marketing and management team and recorded various other types of data into multiple web based applications • Worked with sales reps, account executives, and warehouse to get orders out in a timely manner

Jefferson City, Missouri, United States

• Opened, batched, balanced, edited, and posted payment information online to customer accounts and invoices • Processed various types of Journal Voucher and TC11 & TC12 adjustments to customer accounts relating to refunds, write-offs, revenue, discounts, collections, and customer billing issues • Cross-trained in processing TC10 Return adjustments and Microfilm Imaging

Jefferson City, Missouri, United States

• Operated a DP500 document imaging/encoding machine for the RPS imaging system• Reviewed a batch status monitor and made decisions and judgment calls regarding which customer checks should be processed • Used Windows NT to correct error batches, changed work source or form identification, and deleted batches • Researched customer account information and processed manual payments

Jefferson City, Missouri, United States

• Opened and sorted continuity payments on extraction machines for Imaging or manual processing • Verified and balanced checks, payment remittance, and customer accounts via the TMS data entry application • Manually processed check, credit card, and cash payments • Researched customer accounts to determine the appropriate handling of correspondence and payment information