Cynthia Adkins Email & Phone Number

Jefferson City, Missouri, United States

• I work in the Internal Audit section of the Department of Corrections, Division of Human Services. My duties include the following:
• Conduct full onsite institutional audits at 21 of the department’s facilities located throughout the state. Full onsite institutional audits include the business office, offender organizations, puppies for parole.
• Create a new audit schedule and audit budget at the end of the fiscal year to ensure resources are available for the upcoming fiscal year. Schedule full onsite institutional audits on a three-year rotating basis..
• Prepare audit reports to include observations, findings, and recommendations.
• Conduct the monthly reconciliation of Missouri Vocational Enterprises' (MVE) working capital revolving fund and determine the timeliness of deposits and the accuracy of the cash receipt logs. This includes reconciling.
• Conduct Centurion's billing verification (bi-monthly) and determine the adequacy of offender population counts.

Jefferson City, Missouri, United States

• I worked in the Purchasing section of the Department of Corrections, Fiscal Management Unit. Some of my duties included the following:
• Reviewed purchase requisitions for adequate specifications and scope of work, proper descriptions, and completeness of information
• Contacted staff to clarify information on requisitions and/or to obtain additional information
• Contacted vendors to resolve contractual problems and to gain knowledge of the products, sources, prices, marketing practices, design, and capabilities of highly technical and complex commodities and services
• Conducted research and assisted in developing standards for new products or services
• Prepared invitations for bids and solicited bids from responsible bidders

Jefferson City, Missouri, United States

• I worked in the Administration section of the Department of Natural Resources, Environmental Services Program. Some of my duties included the following:
• Accounts Payable/Receivable
• Building Coordinator
• Building Security (I.D. badges, etc.)
• Cost Recovery
• Grant Applications

Jefferson City, Missouri, United States

• I worked in the Administration section of the Department of Natural Resources, Environmental Services Program. Some of my duties included the following:
• Accounts Payable/Receivable
• Time Accounting/Payroll

Jefferson City, Missouri, United States

• I worked in the Administration section of the Department of Natural Resources, Environmental Services Program. Some of my duties included the following:
• Accounts Payable/Receivable

Jefferson City, Missouri, United States

• I worked in the Grievance Office at the Department of Corrections, Jefferson City Correctional Center. Some of my duties included the following:
• Entered and updated information in automated systems
• Developed routine spreadsheets and databases
• Utilized various software packages in the performance of duties
• Established and maintained filing systems
• Prepared records for storage and/or archiving

United States

COVID-19 Vaccine ClinicsPart-time, temporary position

Jefferson City, Missouri, United States

• Provided end user support for all licensed based products and web applications for a wide variety of products via inbound phone calls and emails
• Processed purchase orders
• Performed outbound calls and emails to customers for follow-up and clarification
• Provided information about products and provided samples and catalogs to customers
• Recorded customer information in multiple system locations for marketing and management teams and recorded various other types of data into multiple web based applications
• Worked with sales reps, account executives, and warehouse to get orders out in a timely manner

Jefferson City, Missouri, United States

• Resolved customer concerns and questions related to all Scholastic Classroom and Community group products and services via inbound phone calls and emails
• Processed purchase orders
• Performed outbound calls and emails to customers for follow-ups and order clarification
• Provided information about products and provided samples and catalogs to customers
• Recorded customer information in multiple system locations for marketing and management team and recorded various other types of data into multiple web based applications
• Worked with sales reps, account executives, and warehouse to get orders out in a timely manner

Jefferson City, Missouri, United States

• Opened, batched, balanced, edited, and posted payment information online to customer accounts and invoices
• Processed various types of Journal Voucher and TC11 & TC12 adjustments to customer accounts relating to refunds, write-offs, revenue, discounts, collections, and customer billing issues
• Cross-trained in processing TC10 Return adjustments and Microfilm Imaging

Jefferson City, Missouri, United States

• Operated a DP500 document imaging/encoding machine for the RPS imaging system
• Reviewed a batch status monitor and made decisions and judgment calls regarding which customer checks should be processed
• Used Windows NT to correct error batches, changed work source or form identification, and deleted batches
• Researched customer account information and processed manual payments

Jefferson City, Missouri, United States

• Opened and sorted continuity payments on extraction machines for Imaging or manual processing
• Verified and balanced checks, payment remittance, and customer accounts via the TMS data entry application
• Manually processed check, credit card, and cash payments
• Researched customer accounts to determine the appropriate handling of correspondence and payment information