- Developing and implementing strategic plans to drive commercial growth and profitability- Cultivating and maintaining strong relationships with key partners and stakeholders in the automotive and financial sectors, including Santander Consumer, BNP Paribas, Santander Totta, 321 Credito, Cofidis, Arval, Leaseplan, Ald Automotive, among others- Identifying and capitalizing on new business opportunities, including potential partnerships, collaborations, and expansion initiatives- Leading and managing a diverse team of employees, fostering a productive and positive work environment- Recruiting, training, and developing staff to ensure alignment with organizational goals- Implementing performance management systems and processes to optimize employee performance and engagement- Developing and managing annual and monthly budgets, ensuring effective allocation of resources to achieve financial targets- Monitoring and controlling expenses, identifying areas for cost optimization and efficiency- Providing regular financial reports and updates to senior management and stakeholders- Defining annual and monthly objectives for the organization, cascading goals to relevant departments and teams- Establishing performance metrics and KPIs to track progress towards objectives, implementing corrective actions as necessary- Conducting regular performance reviews and assessments to evaluate the effectiveness of strategies and initiatives- Acting as a key decision-maker and influencer in shaping the company's strategic direction and policies, in alignment with the overarching strategy of the holding company- Staying abreast of industry trends, market developments, and regulatory changes, adjusting strategies and tactics accordingly- Representing the company in external meetings, conferences, and industry events to promote brand awareness and enhance industry relationships- Ensuring operational efficiency and effectiveness in the execution of auction events

- Initiating and leading the remarketing project for used and semi-new vehicles within Grupo Salvador Caetano, specifically focusing on the Carplus program- Developing and maintaining strong communication channels between the remarketing program and other sales teams within the organization, ensuring seamless integration and cooperation- Collaborating with stakeholders to identify opportunities for improvement and enhancement of the remarketing program, incorporating feedback and implementing necessary changes- Overseeing the introduction of dedicated sales representatives and vehicle appraisers to the remarketing project, ensuring alignment with program objectives and standards- Coordinating efforts to promote the remarketing program through various channels, including online platforms (websites, social media), to increase visibility and attract potential customers- Implementing a robust monitoring and evaluation system to track the performance of the remarketing program, including sales metrics, customer feedback, and market trends- Conducting regular training sessions and provide ongoing support to sales representatives involved in the remarketing program, equipping them with the necessary skills and knowledge to effectively promote and sell used vehicles- Organizing exclusive events and promotional activities tailored to customers of specific brands (Audi, VW, Skoda), aimed at showcasing the value and quality of the remarketed vehicles- Proactively engaging with customers to address inquiries, provide information, and facilitate test drives or vehicle demonstrations, ensuring a positive and personalized experience- Participating in industry awards and recognition programs, such as the "Programa de Excelência DAS WELT AUTO" from A Siva, showcasing the achievements and success of the remarketing program

- Leading sales operations for Grupo Auto Vistula (now Salvador Caetano), overseeing all aspects of retail activities for Audi, VW, and Skoda brands of used cars- Developing and executing sales strategies to drive revenue growth and market penetration, particularly within the pre-owned and semi-new vehicle segment - Directly managing a team of 5 sales representatives, providing guidance, support, and training as needed to achieve sales targets and ensure customer satisfaction- Coordinating with the commercial secretary to streamline administrative tasks, including documentation, customer inquiries, and scheduling appointments- Supervising used vehicle appraisers to ensure accurate vehicle evaluations and fair pricing strategies, maximizing profitability and customer trust- Collaborating with the service manager to optimize customer service processes, including vehicle servicing, maintenance, and after-sales support- Overseeing the vehicle preparer to maintain high standards of vehicle presentation, cleanliness, and readiness for customer viewings and test drives- Utilizing CRM databases to track customer interactions, manage leads, and implement targeted marketing campaigns aimed at customer retention and acquisition- Leveraging Cognos and other management tools to analyse sales performance, identify trends, and make data-driven decisions to improve operational efficiency and effectiveness- Conducting daily team meetings to communicate goals, discuss sales strategies, and address any challenges or opportunities arising in the retail environment- Monitoring daily stand traffic and sales activities, providing real-time feedback and support to sales representatives to optimize performance and achieve sales objectives- Fostering a dynamic and collaborative team environment, promoting open communication, teamwork, and a customer-centric approach to sales and service