Sofia B.

Sofia B. Email and Phone Number

Quality Assurance | Customer Success | Bilingual English-Spanish @ Freelance (Self employed)
ireland
Sofia B.'s Location
Palma, Balearic Islands, Spain, Spain
About Sofia B.

As a dedicated Customer Success & Quality Assurance Specialist, I have played a pivotal role in ensuring the delivery of high-quality products and services to our customers. With a strong attention to detail and a passion for process improvement, I have contributed to enhancing the overall quality standards within several companies. I'm looking to add value with my expertise and willingness to learn, promoting remote first companies.

Sofia B.'s Current Company Details
Freelance (Self employed)

Freelance (Self Employed)

View
Quality Assurance | Customer Success | Bilingual English-Spanish
ireland
Website:
johncradden.ie
Employees:
5034
Sofia B. Work Experience Details
  • Freelance (Self Employed)
    Quality Assurance Specialist
    Freelance (Self Employed) Feb 2016 - Present
    United States
    Quality Assurance Contractor for several companies mainly within logistics, technology and hospitality industries.Main Responsibilities:-Developed and implemented comprehensive quality control processes and procedures to ensure compliance with industry standards and regulations.-Conducted thorough inspections and audits of products, services, and internal processes to identify any deviations, defects, or non-conformities, and their subsequential corrective action plans. -Collaborated closely with cross-functional teams including product development, manufacturing, and customer service to address quality-related issues and drive continuous improvement initiatives.-Led the design and execution of testing protocols, including test plans, test cases, and test scripts, to validate product functionality and performance.-Provided clear and concise feedback to stakeholders on quality issues, offering recommendations for corrective actions and process enhancements.
  • Google
    Junior Programmer
    Google Jan 2012 - Dec 2014
    Buenos Aires Province, Argentina
    As a Junior AdWords Programmer, I played a vital role in optimizing and managing online advertising campaigns using Google AdWords. My primary responsibility was to assist in creating, implementing, and monitoring pay-per-click (PPC) advertising campaigns to maximize client visibility and achieve their marketing objectives. I worked closely with the advertising team, digital marketing specialists, and clients to ensure successful campaign execution and continuous improvement.
  • Parexel
    Facilities Management Specialist
    Parexel Dec 2011 - Jan 2013
    Buenos Aires Province, Argentina
    As the Facilities Manager I have been responsible for overseeing the effective management and maintenance of the company's facilities and infrastructure. With a strong focus on operational efficiency and ensuring a safe and conducive working environment, I have played a pivotal role in supporting the company's research activities and promoting a positive workplace culture.Key Responsabilities-Collaborated closely with cross-functional teams, including accounting, research scientists, finance specialists, and administrative staff, to understand their specific facility requirements and address any facility-related issues.-Oversaw facility-related projects, including renovations, expansions, and equipment installations, ensuring adherence to budget, timeline, and quality requirements.-Managed vendor relationships and contracts, including negotiating service agreements and monitoring service levels to ensure the delivery of high-quality facility services.-Implemented and maintained a preventative maintenance program to proactively address potential equipment failures and minimize unplanned downtime.-Developed and executed emergency response plans, ensuring staff safety and effective crisis management in the event of natural disasters, power outages, or other emergencies.-Monitored and managed facility-related expenses and budgets, identifying opportunities for cost savings and implementing energy-efficient initiatives.

Frequently Asked Questions about Sofia B.

What company does Sofia B. work for?

Sofia B. works for Freelance (Self Employed)

What is Sofia B.'s role at the current company?

Sofia B.'s current role is Quality Assurance | Customer Success | Bilingual English-Spanish.

Who are Sofia B.'s colleagues?

Sofia B.'s colleagues are Gbenga Adegunle, Melsianto Pangadongan, عصام حاتيمي, Sadaf Anwer, Falikh Rifqi Nail, Carmen Booysen, Jorge Centeno.

Not the Sofia B. you were looking for?

Free Chrome Extension

Find emails, phones & company data instantly

Find verified emails from LinkedIn profiles
Get direct phone numbers & mobile contacts
Access company data & employee information
Works directly on LinkedIn - no copy/paste needed
Get Chrome Extension - Free

Aero Online

Your AI prospecting assistant

Download 750 million emails and 100 million phone numbers

Access emails and phone numbers of over 750 million business users. Instantly download verified profiles using 20+ filters, including location, job title, company, function, and industry.