Sofia B. Email & Phone Number

Barcelona, Cataluña, España

Develop the company operation plan for import and export process.Manage the import/export operations: logistics, documentation, customs clearance and solving issues related to.Preparing and processing documents and permits.Tracking of shipments to assure the correct and on-time delivery, solving the issues arising during the process.Coordination with suppliers and forwarders to ensure a smooth operation and prevent issues, delays and extra costs.Assuring compliance with international regulationsSolving complaints or incidents related to shipments and operations.

Barcelona, Cataluña, España

Barcelona, Cataluña / Catalunya, España

- Develop, implement and coordinate the international logistic process for medical devices and DG goods (ADR - IMO - IATA)- Manage Export orders (to EU, UK, Latam, Africa, Asia, EMEA) and Import operations (UK, EU, China, Asia, USA)- Manage customs clearance and inspections- Process and organize import/export shipments and related documentation- Negotiation of freight rates (land, sea, air) with forwarders and invoicing control- Assure operations are in accordance with local and international customs regulations- Communication with authorities to solve customs issues and requirements- Daily administrative tasks and assistance to customers and suppliers- Arrange freight for timely loading and transportation avoiding delays and finding fast solutions- Assure a high level of customer satisfaction - Control and coordination of warehouse inbound and outbound international orders- Manage shipment complaints and insurance cases

Barcelona, Cataluña / Catalunya, España

- Plan, organize and coordinate the import and export operations from/to Spain and the international franchises (Europe, Nord-Central-South America)- Manage shipments according to customs laws and regulations- Manage the issuance of documentation for import and export - Manage communication and issues with inspection agencies, ministerial bodies and authorities in order to solve customs issues and special requirements- Negotiation of freight rates with forwarders - Assure shipments in a timely and cost-effective procedure, finding fast solutions- Resolution of shipment issues and customs procedures

Barcelona, Cataluña / Catalunya, España

In charge of analysing and attend European exports to Africa and Haiti under the Pre-Shipment Inspection Government program.Responsible to process inspection orders, review shipping details and quality documents for exports to Africa and Haiti,according to the Governmental contract instructions.Working according to strict regulatory laws, based on the nature of the product exported and the technical standard required bythe destination country government.Handle customer inquiries and certification issues.Assistance and support to the European exporter to ensure a high quality service.Management, correction and analysis of all specific international trade documents.

Pesaro Y Urbino, Marcas, Italia

Coordinator of export market research and international sales development inside a team of 4 analysts.In charge of analysing and implementing export plans in new countries.Research of new potential customers, identifying and developing new sales opportunities worldwide.Assistant for international customers orders, shipping process and issuance of export documents.Customer care to ensure high customer satisfaction and efficient process. Periodic fair-trade visits and travels.

- Seasonal student internship - Italian company specialized in the production and distribution of leather soles (Italy, Mexico, India)Support administrative export, financial tasks and international sales order. International customer service by email and phone. Management of export document archive.