- Establish relationships with local gubernamental authorities to promote education agreements between India and Colombia / Ecuador- Establish and mantain relationships with Colombian and Ecuatorian universities to promote Indian scholarships- Receipt, scrutiny and processing of applications for ITEC and ICCR (Indian scholarships programs)- Marketing campaign R&D for the Indian academic offers- Scholarship applicant supervision and walk-through along the application process- Travel arrangements for Indian govenment officers that visited the country- Other administrative affairs

- Build effective communications and strong customer relationships, providing clear responses and effective solutions to their inquiries- Create highly personalized customer service experiences to ensure customers' satisfaction- Solving online order status and detailed product information issues in an effective way- Focus on high customer service standards and ensuring positive customer experience interaction**8-month promotion to a more exclusive client segment due to high performance and target achievement